Top 92 Service representative Jobs in Sierra Vista, Az

NW Contact Center Representative (PT)
F.H. Cann & Associates —Arizona
- $15.00 - $16.50 an hour
- Extended hours
- Remote
- Background check
- Spanish
- Microsoft Outlook
Quick Apply
10d
B2B Sales Representative
Slice Merchant Services —Arizona
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Mid-level
- Reliable transportation
Quick Apply
Inside Sales Representative- Arizona
Infinite Pipeline —Arizona
- $13.75 an hour
- Full-time
- Remote
- High school diploma or GED
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
Hotel - Guest Service Representative
Landmark Hospitality —Sierra Vista, AZ
- $15.20 - $15.50 an hour
- Computer literacy
- Hotel
- Typing
Quick Apply
Customer Support Representative (SCA)
Peraton —Fort Huachuca, AZ
- $39,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Member Service Representative
Planet Fitness - PFNoCritics —Sierra Vista, AZ
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative
U-Haul —Sierra Vista, AZ
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Member Service Representative (Over Night)
Planet Fitness - PFNoCritics —Sierra Vista, AZ
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative
ARIZONA WATER COMPANY —Sierra Vista, AZ
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
Customer Service Representative
Circle K —Sierra Vista, AZ
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
4d
Store Support
Home Depot —Sierra Vista, AZ
- Entry level
- Time management
Full-Time Retail Sales Representative
Wireless Vision —Sierra Vista, AZ
- Weekends as needed
- Bilingual
- Inventory management
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
COMSEC Tier 2 Technical Support Desk Technician
General Dynamics Information Technology —Fort Huachuca, AZ
- $21.82 - $29.52 an hour
- Mid-level
- High school diploma or GED
- Trade school
- Paid time off
- 401(k) matching
Field Sales Representative
Monogram Health Inc —Sierra Vista, AZ
- $60,000 - $130,000 a year
- Remote
- High school
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Tax Resolution Sales Representative, David Griggs CPA
David J Griggs, CPA —United States
- $110,000 - $120,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Flexible schedule
Quick Apply
14d
Licensed Insurance Sales Representative
Geoppinger Insurance Agency —United States
- $70,000 - $90,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Insurance Sales Representative
The Reeves Agency —United States
- $40,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply

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NW Contact Center Representative (PT)

F.H. Cann & Associates -
Arizona

Quick Apply

Job Details

Part-time
$15.00 - $16.50 an hour
10 days ago

Qualifications

Customer communication
Call center experience
Client inquiry handling
Call center agent experience
Customer issue escalation
Customer support
Typing
Handling account queries
Phone call management
Billing troubleshooting

Full Job Description

Company Overview

FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.

We’re hiring part-time Contact Center Representative's for an exciting opportunity supporting a state-wide program. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.

Project Hours of Operation: Monday – Friday, (7:00 AM PST- 6:00 PM PST) 4 hour shifts approximately 20 hours per week.

Essential Functions
*

Receive high volume in-bound calls and assist customers with starting/stopping/transferring service
Respond to incoming calls from customers in a professional and courteous manner.
Occasional out-bound calls for verification purposes
Document interactions in the system accurately and efficiently through data entry.
Research and resolve customer questions and issues using online tools and systems
Operate multiple applications, databases, and computer programs
Assist customers with setting up payment arrangements, budget billing and processing payments
Guide customers in setting up and accessing their online accounts.
Assist customers with reviewing and disputing invoices accurately.
Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
Maintain confidentiality of sensitive information in compliance with regulations.

Competencies

Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:
Focus on tasks and follow established procedures
Apply procedures in the correct sequence
Make decisions with limited information
Work effectively within a structured team environment
Knowledge of utility industry processes, including:
Issuing meter and service orders for inspections and adjustments
Reviewing credit information to determine security requirements and financing eligibility
Responding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applications
Determining appropriate actions for open and closed service accounts
Meeting established quality and productivity standards
Following Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations
Ability to report on operational directives and performance metrics at prescribed intervals, such as weekly and monthly reporting.
Ability to support emergency response and business continuity protocols and assist with customer service operations during company-wide emergencies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred Education and Experience

Experience meeting performance metrics in a high-volume customer contact center environment.
Utility customer service experience is strongly preferred.
Experience handling service initiation, transfers, billing inquiries, payment arrangements, and account maintenance.
Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
Excellent data entry and typing skills
Highschool Diploma or equivalent
Bilingual Spanish is a plus
Veterans encouraged to apply

Working from Home Requirements:

Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Work Authorization/Security Clearance Requirements

Required to pass Federal background screening and/or state level criminal background screening.

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines & work extended hours as needed; and interact with vendors and staff in the course of work.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected class under applicable law. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

If you need an accommodation as part of the employment process, please contact Human Resources at [email protected].

Ready to launch your career in the Utilities industry? Join our team as a Part-Time Contact Center Representative and help deliver exceptional customer experiences while growing your skills in a supportive, remote environment.

Remote position (AZ, CO, NC, SC residents)
Start Date: September 8, 2026
Training: 10.5 weeks of paid, hands-on training.
Please note that training consists of full-time, 8-hour days. Upon successful completion of training, employees will transition to a part-time schedule consisting of 4-hour shifts.

Job Type: Part-time

Expected hours: 20 per week

Application Question(s):

Are you available to work a part-time schedule of 4-hour shifts during operating hours of 7:00 AM to 6:00 PM PST, Monday through Friday? (Yes / No)
Are you available to start on September 8? Training is a full-time schedule and runs for approximately 11 weeks. No absences can be accommodated during the training period. (Yes/No)
How many years of work from home experience do you have?
Do you have reliable high-speed home internet with minimum upload and download speeds of 25 Mbps and the ability to hardwire directly to your router via Ethernet? (Yes/No)

Experience:

Call center: 2 years (Required)
Customer support: 2 years (Required)

Language:

Bilingual Spanish/English (Preferred)

Location:

Arizona (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

service representative jobs in sierra vista, az

NW Contact Center Representative (PT)

B2B Sales Representative

Inside Sales Representative- Arizona

Hotel - Guest Service Representative

Customer Support Representative (SCA)

Member Service Representative

Customer Service Representative

Member Service Representative (Over Night)

Customer Service Representative

Customer Service Representative

Store Support

Full-Time Retail Sales Representative

COMSEC Tier 2 Technical Support Desk Technician

Field Sales Representative

Tax Resolution Sales Representative, David Griggs CPA

Licensed Insurance Sales Representative

Insurance Sales Representative

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