Top 13 Help desk support Jobs in Sioux City, Ia

Cyber Security Engineer
empirical foods, inc. —Dakota Dunes, SD
- Full-time
- Azure
- Computer Science
- Writing skills
2d
IT Help Desk Specialist
Riverside Technologies Inc —N Sioux City, SD
- $16 - $19 an hour
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Compliance Manager (Information Security)
Sterling Computers Corporation —North Sioux City, SD
- Full-time
- Office
- Analysis skills
- Continuous improvement
Quick Apply
Technical Program Manager
Source Intelligence —United States
- $65,000 - $70,000 a year
- Full-time
- English
- Continuous improvement
- Team management
- Health savings account
- Health insurance
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply

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IT Help Desk Specialist
Riverside Technologies Inc —N Sioux City, SD
Providing technical assistance and support for incoming questions and issues related to computer systems, software, and hardware.
$16 - $19 an hour
Quick Apply
Information Technology Specialist Level 1
Century Business Products Inc. —Sioux City, IA
Responsibilities include handling multiple customer service requests, incoming telephone calls, tickets within the professional services automation system,…
Quick Apply
18h

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Cyber Security Engineer

empirical foods, inc. -
Dakota Dunes, SD

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Job Details

Full-time
2 days ago

Qualifications

Endpoint Security
Intrusion detection analysis
Threat hunting activities
Associate's degree in cybersecurity
System administration
Azure
Bachelor's degree in information technology
Computer Science
Security team coordination
Associate's degree in computer science
Technical documentation
Writing skills
Vulnerability Remediation
Information Systems
Public Cloud
Mid-level
Incident Escalation
Endpoint Detection and Response (EDR)
IT infrastructure
Analysis skills
Cloud security best practices implementation
Associate's degree in information technology
Continuous improvement
Associate's degree in Information Systems
Decision making
Incident management operations support
Security threat response protocols
Log analysis tools
Computer Information Systems
Compliance support tasks

Full Job Description

Overview:

The Cyber Security Engineer is responsible for monitoring, administering, and continuously improving the organization's security monitoring and threat detection capabilities. This position supports SIEM, EDR/XDR, incident response, threat detection, vulnerability management, and cybersecurity operations across enterprise and production environments. As the cybersecurity program matures, this position will develop into a trusted technical resource capable of independently managing daily security operations and providing continuity for the organization’s cybersecurity function.

Responsibilities:

Security Operations & Incident Response

Monitor SIEM, EDR/XDR, and MDR platforms.
Investigate alerts and suspicious activity.
Lead and coordinate incident response activities.
Conduct threat hunting and event analysis.
Improve detection rules and alert tuning.
Evaluate SIEM log coverage and onboarding.
Participate in shared after-hours security monitoring and incident response coverage.
Respond to and escalate security-related requests and incidents received from the IT Help Desk.

Vulnerability Management

Coordinate vulnerability identification and remediation.
Validate remediation efforts.
Support risk reduction initiatives.

Security Engineering & Administration

Support implementation of security tools and controls.
Assist with cloud security initiatives.
Develop procedures and documentation.
Support compliance and audit activities.

Additional

Ability to perform all essential job functions with or without reasonable accommodation.
Perform all other duties as assigned.
Must have regular and punctual attendance.

Qualifications:

Skills and Abilities

Experience administering, monitoring, and investigating security events using SIEM platforms.
Experience working with EDR/XDR technologies to detect, investigate, and respond to security threats.
Knowledge of threat detection, incident response, and security monitoring practices.
Understanding of network security fundamentals, endpoint security, and identity-based threats.
Ability to analyze security alerts, identify root causes, and recommend remediation actions.
Experience supporting Microsoft 365 and Azure security environments preferred.
Understanding of operational technology (OT) and manufacturing environments preferred.

Demonstrated Competencies

Ability to work independently with minimal supervision.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to solve and communicate complex problems, and document findings clearly in writing.
Sound judgment on when to act versus escalate.
Solutions-oriented, results-driven self-starter.
Strong organizational ability.
Ability to prioritize competing demands and manage multiple projects simultaneously.

Physical Requirements

Office setting.

Experience: Minimum of three (3) years of cybersecurity, systems administration, network administration, infrastructure support, or a closely related IT discipline with demonstrated security responsibilities.
Education: Associate's degree or Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Information Systems, or a related field preferred. CompTIA Security+ certification or equivalent foundational cybersecurity certification. Equivalent combination of education, certifications, and relevant experience will be considered.

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help desk support jobs in sioux city, ia

Cyber Security Engineer

IT Help Desk Specialist

Compliance Manager (Information Security)

Technical Program Manager

Epic Healthy Planet Analyst II

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