Top 13 Technical support specialist Jobs in Sioux Falls, Sd

Information Technology Specialist
Century Business Products Inc. —Sioux Falls, SD
- $40,000 - $50,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
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Support Center Specialist
C & B Equipment —Sioux Falls, SD
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
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13d
Technical Training Specialist
CNH Industrial —Sioux Falls, SD
- US work authorization
Customer Care Specialist
Bluepeak —Sioux Falls, SD
- Background check
- Microsoft Outlook
- Word processing
- Paid holidays
- Health insurance
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6d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Sioux Falls, SD
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Customer Service Specialist
The First National Bank in Sioux Falls —Sioux Falls, SD
- Full-time
- Organizational skills
- 1 year
- Communication skills
- Profit sharing
- Paid holidays
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IT Support Specialist
Dakota Fluid Power —Sioux Falls, SD
Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Serve as the first contact with customers who need technical assistance via the…
$23 - $28 an hour
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Service Desk Administrator I (IT)
HR Green —Sioux Falls, SD
Valid driver’s license and reliable transportation — some regional travel is part of the role. CompTIA A+ or similar certification is a plus, but not required.
$50,500 - $87,200 a year
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Customer Service Professional
Bleckmann Fashion and Lifestyle Logistics —Lockbourne, OH
This position offers an exciting opportunity to develop your sales, client service, and technical skills while making a meaningful impact every day.
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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year

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Information Technology Specialist

Century Business Products Inc. -
Sioux Falls, SD

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Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Description:

We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City.

Job Purpose

The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client’s computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients’ users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner.

Compensation, Benefits & Perks

Base Pay: $40,000 - $50,000/ year
Consistent Monday-Friday, 8a-5p schedule with occasional on-call
Medical, Dental, & Vision Insurance Options
401K with Company Match
9 Paid Holidays plus 2 weeks of PTO upon hire
Opportunities for Continued Education
Support of a Well Established & Trusted Company

Job Tasks

Log and process service requests from customers via telephone and online ticketing system.
Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment – both remotely (from the Sioux Falls office) and on-site at client’s facilities.
Install and configure hardware components and software applications.
Perform routine hardware and software maintenance on client computers, servers, and network infrastructure.
Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor.
Ensure accurate and timely reporting and documentation of services and time spent servicing customers.
Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions.

Desired Traits

1 year+ of end-user support experience in a technology related field, providing support of client’s hardware, software, workstations, servers, and network infrastructure.
Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components.
Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points.
Experience working with ticket management and remote monitoring and management tools.
Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations.
Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines.
Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience.

Training

Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media.

Requirements:

Pre-Employment Background Check
Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage
Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience – Office 365, Email – Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare)

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Refine Your Search

technical support specialist jobs in sioux falls, sd

Information Technology Specialist

Support Center Specialist

Technical Training Specialist

Customer Care Specialist

Seasonal, Operations Technical Specialist (Part Time)

Customer Service Specialist

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