Top 3476 Customer success Jobs in Smithfield, Ri

Customer Success Representative
Reliable Respiratory —Warwick, RI
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Media Manager
Macari Brands, Inc. —Cumberland, RI
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Head of Sales and Marketing
Stellar Industries Corp. —Millbury, MA
- $125,000 - $205,000 a year
- Full-time
- 5 years
- Engineering
- Business Administration
- Disability insurance
- Health insurance
Quick Apply
Fence Technician
United Site Services —Warwick, RI
- $20.36 - $28.50 an hour
- Full-time
- Mid-level
- Team management
- US work authorization
- Health savings account
- AD&D insurance
Service Technician
United Site Services —Foxborough, MA
- $19.49 - $26.31 an hour
- 8 hour shift
- Mid-level
- CDL
- US work authorization
- Health savings account
- AD&D insurance
Canvass Supervisor- 100k+
DaBella —Warwick, RI
- $23.50 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
10d
Customer Service Delivery Advocate
Carvana —Franklin, MA
- $22 - $24 an hour
- Clean driving record
- Ability to walk for extended periods
- DOT physical examination
- Wellness program
- Employee stock purchase plan
Utility Technician/CDL Required
United Site Services —Foxborough, MA
- $23.94 - $33.52 an hour
- Full-time
- Mid-level
- CDL
- Flatbed truck
- Health savings account
- AD&D insurance
Outside Sales Representative
Sky builders corp —Providence, RI
- From $1,000 a week
- Full-time
- Spanish
- English
- Reliable transportation
- Paid training
- Flexible schedule
Quick Apply
7d
General Dentist
SMART FAITHWorks —Central Falls, RI
- Part-time
- Dental office
- Doctoral degree
- OSHA
- Dental insurance
- Flexible schedule
Quick Apply
Customer Delivery Driver 4- day work week!
Carvana —Framingham, MA
- $24 - $26 an hour
- Clean driving record
- Ability to walk for extended periods
- DOT physical examination
- Wellness program
- Employee stock purchase plan
Sales Representative (Massachusetts)
Riverview Companies —Mansfield, MA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Business development
- Paid holidays
- Health insurance
Quick Apply
Warehouse Operator
Medline Industries —Uxbridge, MA
- $21 an hour
- Overtime
- English
- Forklift
- High school diploma or GED
- Health savings account
- Health insurance
Heavy Equipment Technician (Shop)
Bobcat of Rhode Island —Warwick, RI
- $72,000 - $77,000 a year
- 8 hour shift
- Background check
- Spanish
- Dealership
- Paid training
- Health savings account
Quick Apply
Shipping and Receiving Specialist
Medline Industries —Uxbridge, MA
- $21 an hour
- Overtime
- English
- Forklift
- High school diploma or GED
- Health savings account
- Disability insurance
Property Manager- Cirrus
The Inland Real Estate Group of Companies —Ashland, MA
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Order Picker/Forklift Operator
Medline Industries —Uxbridge, MA
- $21 an hour
- Overtime
- English
- Forklift
- High school diploma or GED
- Health savings account
- Health insurance
Forklift Operator/Material Handler
Medline Industries —Uxbridge, MA
- $21 an hour
- Overtime
- English
- Forklift
- High school diploma or GED
- Free parking
- Wellness program
Sales - Entry Level
Trinity Solar —Milford, MA
- $68,000 - $120,000 a year
- Bilingual
- 18 years or older
- Clean driving record
- Paid training
- Health insurance
Quick Apply
Sales - Entry Level
Trinity Solar —Cumberland, RI
- $68,000 - $120,000 a year
- Bilingual
- 18 years or older
- Clean driving record
- Paid training
- Health insurance
Quick Apply

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Customer Success Representative

Reliable Respiratory -
Warwick, RI

Quick Apply

Job Details

Full-time
$30 an hour
9 days ago

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of our office locations

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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Refine Your Search

customer success jobs in smithfield, ri

Customer Success Representative

Media Manager

Head of Sales and Marketing

Fence Technician

Service Technician

Canvass Supervisor- 100k+

Customer Service Delivery Advocate

Utility Technician/CDL Required

Outside Sales Representative

General Dentist

Customer Delivery Driver 4- day work week!

Sales Representative (Massachusetts)

Warehouse Operator

Heavy Equipment Technician (Shop)

Shipping and Receiving Specialist

Property Manager- Cirrus

Order Picker/Forklift Operator

Forklift Operator/Material Handler

Sales - Entry Level

Sales - Entry Level

I want to receive the latest job alert for customer success in smithfield, ri

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