Top 15 Terminal customer service Jobs in Somerset, Ky

Terminal Customer Service
Trinity Industries —Ferguson, KY
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Sales Associate
Rack Room Shoes, Inc. —Somerset, KY
- $9.00 - $10.35 an hour
- Part-time
- Merchandising
- Team management
- Children
Quick Apply
Class A Lease Drivers - Dedicated Lanes
Silver Trucking LLC —Kentucky
- $3 per mile
- Call employer
- Dedicated
- Hazmat Endorsement
- Dry van
- Fuel card
- Health insurance
Quick Apply
2d
Retail Store Associate
Sherwin-Williams —Somerset, KY
- $14 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
TELLER
Whitaker Bank Corp of Kentucky —Mount Vernon, KY
- $14.75 - $15.75 an hour
- Full-time
- Word processing
- Computer literacy
- Writing skills
Quick Apply
12d
Pharmacy Technician
CVS Health —Somerset, KY
- $16 - $24 an hour
- Part-time
- Patient monitoring
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
1d
IT Systems Manager
Tarter Gate Company, LLC —Dunnville, KY
- $75,000 - $95,000 a year
- Full-time
- Computer Science
- ERP systems
- System design
1d
Senior Network Engineer - CONUS
Computer World Services —United States
- Full-time
- Hybrid work
- Windows
- Bachelor's degree
- Mentoring

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Multi-Location Customer Service Specialist
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terminal customer service jobs near somerset, ky

Terminal Customer Service

Trinity Industries -
Ferguson, KY

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Job Details

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Safety training program participation as safety practice
Workplace dispute resolution
High school diploma or GED
Managing clients in a customer support role
Driver's License
Safety standard operating procedures
Office experience

Full Job Description

RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer service requirements and handles general office tasks including BOL processing and some accounting-type functions.

What you'll do:

Customer Service, intake of BOLs, and commodities being delivered or transferred
Fulfill daily workload and tasks delegated by manager/cross-train as necessary
Enforces safety policies and procedures with other employees and visitors to the facility
Updating and maintaining customer databases
Monitoring and ordering customer inventory
Maintaining filing systems
Maintain and communicate customer inventory information
Compiling records of office duties and activities
Handling inquiries and incoming customer work order requests
Reviewing files and records to answer customer requests for information
Checking and distributing documents and correspondence
Photocopying, scanning, faxing, and sending emails
Organizing and scheduling customer work orders
Interacts with customers, railroad crews, and visitors
Answer phone calls for the facility
Utilizing an inventory tracking system
Work in trailer or building on railroad terminal property. No exposure to extreme heat, cold, noise or chemicals or hazardous equipment.
Performs all other duties as assigned

What you’ll need:

High school diploma or GED equivalent
Valid Driver License
Five (5) + years of experience in an Office setting, rail experience a plus
Ability to understand and follow operating procedures and policies
Committed to understanding client needs, responding effectively, and ensuring satisfaction
Ability to actively engage in conversations to communicate with economy and clarity, clearly understand the message and intent, and receive and process feedback.
Proficient computer skills with Excel, Microsoft Word, and Outlook
Knowledge of office and business practices, equipment, and procedures
Good conflict resolution skills
Able to pay close attention to details and identify and correct mistakes
Must possess good organizational skills
Ability to perform work safely and productively

Apply Now

Refine Your Search

terminal customer service jobs in somerset, ky

Terminal Customer Service

Sales Associate

Class A Lease Drivers - Dedicated Lanes

Retail Store Associate

TELLER

Pharmacy Technician

IT Systems Manager

Senior Network Engineer - CONUS

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