Top 27 Hotel front desk Jobs in South Bend In

Front Desk Supervisor ("Supervisor/a de Recepcion")
ALOFT SOUTH BEND —South Bend, IN
- $18 - $20 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
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11d
Guest Service Agent
Residence Inn Notre Dame - South Bend —Mishawaka, IN
- $15 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Front Desk Agent
DoubleTree by Hilton South Bend —South Bend, IN
- $15 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Computer literacy
- Paid time off
- Opportunities for advancement
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Guest Service Agent
Fairfield Inn & Suites Notre Dame - South Bend —South Bend, IN
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Office Manager ("Gerente de Recepcion")
ALOFT SOUTH BEND —South Bend, IN
- $60,000 - $75,000 a year
- Full-time
- Inventory management
- Computer literacy
- Writing skills
Quick Apply
1st or 2nd Shift Guest Service Agent Professionl
Holiday Inn Express ND —South Bend, IN
- $14.00 - $16.50 an hour
- Part-time
- Hotel
- Computer skills
- In-person
Quick Apply
6d
Hotel Front Desk - Full Time 1st or 2nd Shift and Weekends
JSK Hospitality LLC —South Bend, IN
- $13 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Hotel
Quick Apply
Night Auditor
Fairfield Inn & Suites Notre Dame - South Bend —South Bend, IN
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
6d
Director of Front Office - Embassy Suites by Hilton South Bend at Notre Dame
Hilton —South Bend, IN
- Full-time
- Hotel
- Front desk
- Senior level
- Paid parental leave
- Employee stock purchase plan
1d
Guest Service Representative
Extended Stay America —Mishawaka, IN
- $13.39 - $13.79 an hour
- Part-time
- Basic math
- English
- Hotel
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Night Auditor
Hersha Hospitality Management, LP —South Bend, IN
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
7d
Front Desk Agent
GF Hotels & Resorts USA —Roseland, IN
- Hotel
- Entry level
- Health insurance
- Paid time off
Quick Apply
Guest Services Associate 3p-11p
Home 2 Suites Notre Dame, IN —Mishawaka, IN
- $14 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Holiday Inn Express and Suites —Granger, IN
- $15 an hour
- 8 hour shift
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Office Supervisor - Embassy Suites by Hilton South Bend at Notre Dame
Hilton —South Bend, IN
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Operations Manager
DoubleTree by Hilton South Bend —South Bend, IN
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
Quick Apply
Guest Service Agent (Part-Time) - Embassy Suites by Hilton South Bend at Notre Dame
Hilton —South Bend, IN
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Night Auditor
Courtyard By Marriott Mishawaka —Mishawaka, IN
- $14 - $16 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
2d
Night Auditor
Comfort Suites South —South Bend, IN
- $12 - $14 an hour
- 8 hour shift
- Bilingual
- Customer service
- Ability to walk for extended periods
Quick Apply
Front Desk Agent
HOLIDAY INN EXPRESS & SUITES —Niles, MI
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply

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hotel front desk jobs near south bend in

Front Desk Supervisor ("Supervisor/a de Recepcion")

ALOFT SOUTH BEND -
South Bend, IN

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Job Details

Part-time | Full-time
$18 - $20 an hour
11 days ago

Qualifications

Computer operation
Writing skills
Copy machines
Basic math
Windows
Microsoft Office
High school diploma or GED
Fax machines
Customer relationship management
Property management systems (PMS)
Dollies
Telephone systems
Multi-line phone systems
10 key typing
Faxing
POS systems

Full Job Description

POSITION PURPOSE

Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front desk operation meets hotel standards for maximum guest satisfaction.

ESSENTIAL RESPONSIBILITIES

Ensure efficient guest registration, check out and telephone service.
Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly.
Maximizes hotel revenues through up-sell program, 95% occupancy strategies parking revenues by ensuring proper ticket accountability and cash handling procedures.
Ensure guest complaints and requests are handled in a courteous and professional manner and ensure follow through.
Monitor and respond to Guest Satisfaction Surveys and guest other comments (via third party sites, comments card etc.).
Direct and train Front Office staff. Assist in new-hire and on-going training.
Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule.
Participate in the hiring process of new staff members. Assist with the preparation of Staff Member Transaction Forms, performance appraisals, and any Staff Service forms as appropriate.
Review current days expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures daily.
Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Desk Manager.
Ensure proper staffing levels based on hotel demand and all necessary reports and forms are completed daily.
Be familiar with all company policies and benefits.
All other duties assigned by manager or supervisor.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.

PHYSICAL DEMANDS

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.

EDUCATION

High school or equivalent education required. Bachelors Degree preferred.

EXPERIENCE

Prior Front Desk experience required.
One to three years experience in a supervisory role preferred.
Knowledgeable of loyalty programs, brand standards and hospitality industry systems preferred.

LICENSES OR CERTIFICATIONS

GROOMING

All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

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Refine Your Search

hotel front desk jobs in south bend in

Front Desk Supervisor ("Supervisor/a de Recepcion")

Guest Service Agent

Front Desk Agent

Guest Service Agent

Front Office Manager ("Gerente de Recepcion")

1st or 2nd Shift Guest Service Agent Professionl

Hotel Front Desk - Full Time 1st or 2nd Shift and Weekends

Night Auditor

Director of Front Office - Embassy Suites by Hilton South Bend at Notre Dame

Guest Service Representative

Night Auditor

Front Desk Agent

Guest Services Associate 3p-11p

Guest Service Representative

Front Office Supervisor - Embassy Suites by Hilton South Bend at Notre Dame

Operations Manager

Guest Service Agent (Part-Time) - Embassy Suites by Hilton South Bend at Notre Dame

Night Auditor

Night Auditor

Front Desk Agent

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