Top 23 Itsm Jobs in South Dakota

IT Support Specialist (This is NOT a remote position)
Huron Regional Medical Center —Huron, SD
- Full-time
- Spanish
- Computer science
- Computer Science
11d
ServiceNow Principal Domain Architect - Remote
Sentara Hospitals —Sioux Falls, SD
- $106,080.00 - $176,820.80 a year
- Overtime
- Remote
- Management
- Senior level
- AI
- 403(b) matching
- Paid parental leave
Quick Apply
Director IT Service Management
Avera —Sioux Falls, SD
- Online Application
- Office
- Master's degree
- Bachelor's degree
- Paid time off
4d
Compliance Manager (Information Security)
Sterling Computers Corporation —North Sioux City, SD
- Full-time
- Office
- Analysis skills
- Continuous improvement
Quick Apply
Modern Workforce Technology Engineer II
Bancorp Bank, The —Sioux Falls, SD
- Full-time
- Background check
- Mid-level
- Office
Modern Workforce Technology Engineer II
The Bancorp, Inc. —Sioux Falls, SD
- Full-time
- Background check
- Mid-level
- Office
IT Manager
Cresten LLC —Sioux Falls, SD
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Senior Manager, Manufacturing Technology
Altria —United States
- $132,500 - $202,100 a year
- Full-time
- Computer Science
- Mentoring
- In-person
- Profit sharing
- Paid parental leave
11d

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ServiceNow Principal Domain Architect - Remote
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Desktop Support
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IT Support Specialist (This is NOT a remote position)

Huron Regional Medical Center -
Huron, SD

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Job Details

Full-time
11 days ago

Qualifications

HIPAA
Employee relationship building
Internal employee customer service
Customer engagement
Desktop applications
Computer networking
Health information regulatory compliance
Productivity software
Clinical confidentiality policies
IT department experience

Full Job Description

Description:

JOIN OUR TEAM!

Spanish and Karen bilingual applicants encouraged to apply for any open positions in which you are qualified.

Reports To: Director of Information Systems

Status: 80 hours per two week pay period

Shift: 8:00 am – 4:30 pm

Job Schedule: Full time

Weekly Hours: 40 hours

Pay/Benefits: HRMC offers a competitive salary and benefits package.

NOT A REMOTE POSTION

Position Purpose:

The IT Support Specialist provides first-line technical support for end users. This role is responsible for troubleshooting software, hardware, and system issues, responding to help desk requests, and ensuring clinicians and staff receive timely technical assistance to support quality patient care.

Essential Job Functions:

Serve as the initial point of contact for support requests via phone, e-mail, and ticketing system.
Troubleshoot and resolve desktop application issues, including login problems, printing, workflows, and user access.
Escalate complex issues to the appropriate application analysts or vendors while maintaining communication with end users.
Provide technical support for desktops, laptops, printers, scanners, mobile devices, and peripheral equipment.
Install, configure, and maintain computer hardware, software, and operating systems.

Create, modify, and deactivate user accounts while ensuring compliance with security and HIPAA policies.

Document all support requests, resolutions, and follow-up activities in the IT service management system.
Assist with onboarding by setting up computers, user accounts, and system access for new employees.
Educate users on technology best practices and proper use of Cerner applications.
Participate in after-hours or on-call support as assigned.
Support system upgrades, maintenance, and downtime procedures.
Collaborate with clinical, administrative, and IT teams to improve workflows and resolve recurring issues.

Demonstrates the mission of the hospital is met by demonstrating the Core Values

o Respectful-We value the unique talents, ideas, contributions, and circumstances of each individual.

o Engaged-We value being active, positive participants at work and in our communities.

o Available-We value providing local access to care for our communities while being present for each other.

o Competent-We value knowledge, people-centered, innovative, and technology driven teams.

o Helpful-We value always helping others with kindness and compassion.

Requirements:

Qualifications: (Minimum Education and Experience)

Education

Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
2+ years of IT help desk or technical support experience.

Experience

Experience supporting Cerner or another electronic health record (EHR) system preferred.
Knowledge of Windows operating systems, Microsoft 365, Active Directory, and networking fundamentals.
Excellent troubleshooting and problem-solving skills.
Strong customer service and communication skills.
Ability to prioritize multiple tasks in a fast-paced healthcare environment.

Knowledge, Skills, and Abilities

Knowledge of Human Resources principles and employment practices.
Understanding of recruitment, onboarding, and employment documentation.
Strong organizational and time management skills.
Excellent interpersonal, written, and verbal communication skills.
Ability to manage multiple priorities while maintaining attention to detail.
Ability to maintain confidentiality and exercise sound judgment.
Proficiency with Microsoft Office applications and Human Resources Information Systems.
Ability to establish positive working relationships with employees, leaders, applicants, and community.
Experience in a hospital, clinic, or healthcare setting preferred.
CompTIA A+, Network+, or Microsoft certification preferred.
Familiarity with remote support tools and ticketing systems preferred.
Understanding of HIPAA regulations and healthcare privacy requirements.

Other Key Competencies

Customer-focused mindset
Strong analytical and troubleshooting skills
Excellent verbal and written communication
Ability to work independently and collaboratively
Attention to detail and accuracy
Adaptability and willingness to learn new technologies
Professionalism and confidentiality

Apply Now

Refine Your Search

itsm jobs in south dakota

IT Support Specialist (This is NOT a remote position)

ServiceNow Principal Domain Architect - Remote

Director IT Service Management

Compliance Manager (Information Security)

Modern Workforce Technology Engineer II

Modern Workforce Technology Engineer II

IT Manager

Senior Manager, Manufacturing Technology

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