Top 12 Front desk agent Jobs in Springfield, Il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
Front Desk Agent
Comfort Suites Springfield —Springfield, IL
- $15 - $16 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Extended Stay Hotels —Springfield, IL
- $14 - $16 a year
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Free parking
Quick Apply
Hotel Front Desk Attendant
Country Inn & Suites Springfield —Springfield, IL
- $15 an hour
- Part-time
- Background check
- Computer literacy
- Basic math
- 401(k)
- Flexible schedule
Front Desk Agent
Hilton Garden Inn Springfield —Springfield, IL
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Concierge
Cedarhurst of Springfield —Springfield, IL
- $16.50 an hour
- Part-time
- Background check
- CPR Certification
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Hotel Night Auditor
Country Inn & Suites Springfield —Springfield, IL
- $16 an hour
- Part-time
- Background check
- Pass drug screening
- Hotel
- 401(k)
- Flexible schedule
Front Desk Coordinator/Reception Job
Vision Source —Springfield, IL
- Full-time
- Clinic
- Entry level
Front Desk Staff
Springfield Racquet & Fitness Center —Springfield, IL
- $15 an hour
- Part-time
- In person
- Administrative experience
- In-person
- Reliable transportation
- Employee discount
Quick Apply
14d
Night Auditor
Comfort Suites Springfield —Springfield, IL
- $15 - $17 an hour
- Overnight shift
- Word processing
- Windows
- Hotel
Quick Apply
Front Desk Coordinator/Reception
Vision Care Associates (C) —Springfield, IL
- Full-time
- Clinic
- Entry level
Quick Apply

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Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their…
$16.86 - $23.60 an hour
Front Desk Agent
Comfort Suites Springfield —Springfield, IL
Answer guest calls, messages, and process requests or concerns. Manage cash drawer and process payments (room charges, cash, debit, or credit).
$15 - $16 an hour
Quick Apply

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Front Desk Receptionist (Part Time)
Capital City Gardens —Columbus, OH
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc. Welcomes visitors by greeting them, in person or on the…
Quick Apply
3d
Front Desk Clerk
Marriott Columbus OSU —Columbus, OH
Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
Quick Apply

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front desk agent jobs near springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Springfield Clinic -
Springfield, IL

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Job Details

Full-time
$16.86 - $23.60 an hour

Qualifications

High school diploma or GED
Typing

Full Job Description

Description

If you have strong customer service skills—both over and the phone and in-person—this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.

Education/Experience

High School graduate or GED required.

Knowledge, Skills and Abilities

MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.

Working Environment

Office type environment requiring extended periods of sitting.

PHI/Privacy Level

HIPAA1

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Refine Your Search

front desk agent jobs in springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Front Desk Agent

Front Desk Agent

Hotel Front Desk Attendant

Front Desk Agent

Concierge

Hotel Night Auditor

Front Desk Coordinator/Reception Job

Front Desk Staff

Night Auditor

Front Desk Coordinator/Reception

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