Business Operations Manager
Location: St. George, Utah (On-site)
Salary: $80,000–$100,000 DOE, with significant opportunity for growth as responsibilities expand.
Overview
Do you naturally bring order to chaos? Are you energized by improving systems, developing people, and helping businesses operate at their best?
Simple RFID is looking for an Operations Manager to help lead the next stage of our growth.
This isn't a role where you'll simply maintain existing processes—you'll help build them.
You'll work directly alongside our COO and leadership team to improve operations, develop employees, create accountability, and build the systems that will allow our company to scale. As you grow into the role, you'll take ownership of increasing operational responsibilities and become a trusted leader within the organization.
We're looking for someone who enjoys solving problems, building teams, improving processes, and creating an environment where people can do their best work.
About Simple RFID
Simple RFID helps businesses around the world manage inventory using RFID (Radio Frequency Identification) technology.
Our software and hardware platform replaces traditional barcode counting systems with RFID, allowing companies to count, locate, and manage inventory faster and more accurately.
We're a growing technology company with a small, collaborative team where every person makes a meaningful impact. We move quickly, value new ideas, and believe the best solutions come from people who are willing to take ownership and continuously improve.
As we continue to grow, we're intentionally building a leadership team that will help shape the future of our company.
Why This Role Matters
This position is one of the most important hires we'll make.
As Operations Manager, you'll help transform vision into execution.
You'll work across every department to improve communication, strengthen accountability, build scalable systems, and create operational excellence throughout the company.
Success in this role means helping our employees thrive, our customers receive exceptional service, and our leadership team focus on the future instead of getting stuck in the day-to-day.
If you're someone who enjoys building organizations - not just managing them - you'll find tremendous opportunity here.
What You'll Be Doing
- Help oversee the day-to-day operations of the business
- Develop, document, and improve operational processes and standard operating procedures
- Lead cross-functional projects from planning through execution
- Coordinate communication between Sales, Customer Success, Technical Support, Billing, Fulfillment, and Development
- Build and monitor key performance indicators (KPIs) to measure team success
- Lead weekly operations meetings and help ensure accountability across departments
- Recruit, onboard, train, and develop employees
- Coach team members and help create opportunities for professional growth
- Identify operational bottlenecks and implement scalable solutions
- Improve internal communication and workflow efficiency
- Assist with strategic planning and organizational initiatives
- Foster a positive, collaborative, and accountable company culture
What We're Looking For
Our ideal candidate is someone who naturally takes ownership and enjoys making organizations better.
You are:
- A strong leader who earns trust through integrity, consistency, and follow-through
- Highly organized with exceptional attention to detail
- An excellent communicator who enjoys working with people at every level of an organization
- Comfortable making decisions while remaining collaborative and approachable
- Calm under pressure and able to prioritize multiple initiatives
- Passionate about building systems that improve efficiency and support growth
- Highly dependable with a strong sense of ownership and accountability
- Curious, adaptable, and always looking for ways to improve
- Comfortable learning and using technology to improve business operations
Preferred Qualifications
- Experience leading operations or managing teams in a growing company
- Experience developing and improving business processes
- Experience hiring, coaching, and mentoring employees
- Strong project management skills
- Experience developing KPIs, dashboards, or operational reporting
- Familiarity with Google Workspace, Slack, HubSpot, QuickBooks, or similar business software
- Experience in SaaS, technology, logistics, inventory management, or related industries is a plus
What Success Looks Like
Within your first year, you'll help:
- Create greater consistency and accountability across departments
- Improve communication and collaboration throughout the company
- Build scalable systems that support future growth
- Strengthen employee development and onboarding
- Improve operational efficiency while maintaining an exceptional customer experience
- Become a trusted operational partner to the executive team
Why Join Simple RFID?
Make a Meaningful Impact
You'll have the opportunity to influence how our company grows. Your ideas won't get buried in layers of management—they'll help shape the future of our business.
Build Something That Lasts
We're not looking for someone to simply keep things running. We're looking for someone who wants to build better systems, develop great people, and leave the company stronger than they found it.
Grow With the Company
As Simple RFID continues to grow, this role will continue to evolve. We're committed to developing leaders from within whenever possible, and this position offers significant opportunities for increased responsibility and advancement.
Join a Team That Values People
We believe great companies are built by great people. We work hard, support one another, celebrate wins together, and genuinely care about helping both our customers and our teammates succeed.
Compensation & Benefits
- $80,000–$100,000 annually, depending on experience
- Performance-based bonus opportunities
- Paid time off
- Ongoing professional development
- Opportunity for continued growth as the company expands
Ready to Help Build What's Next?
If you're excited about building systems, developing people, and helping a growing technology company reach its next stage, we'd love to hear from you.
We're looking for someone who wants more than just a job. We're looking for someone who wants to help build an exceptional company.
Apply today and tell us why you'd be a great fit for Simple RFID.
Pay: $80,000.00 - $100,000.00 per year
Benefits:
Work Location: In person
