Top 7 Remote help desk Jobs in Stockton Ca

Patient Onboarding Specialist (Punjabi)
Lōvu Health —Lodi, CA
- $19 - $21 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Help Desk Specialist
NuAxis Innovations —Lodi, CA
- Online Application
- Google Workspace
- Mid-level
- Windows
Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets
KALESTA HEALTHCARE GROUP LLC —Manteca, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Coneth Solutions —Manteca, CA
- Mid-level
- Windows
- Bachelor's degree

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Patient Onboarding Specialist (Punjabi)

Lōvu Health
Lodi, CA

Quick Apply

Job Details

Full-time
$19 - $21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Urdu
Computer operation
Phone communication
Computer literacy
Writing skills
English
High school diploma or GED
Video conferencing software
Typing
Video conferences (communication methods)
Hindi
Medical terminology
Punjabi
Video conferencing systems operation
Client interaction via phone calls

Full Job Description

Patient Onboarding Specialist

About Lōvu:

Lōvu’s mission is to empower every expectant mother to create better outcomes for herself and her baby. We do this through the combination of cutting-edge technology, clinical expertise, and talented team members who are passionate, caring, and hardworking.

If all this resonates with you, we hope to hear from you!

How this role makes an impact:

Our Patient Onboarding Specialists are part advocate, part liaison, and part guide. Their mission is to help ensure our enrolled mothers get the right care at the right time during their pregnancy journey, thereby maximizing health and wellbeing. This is done through a combination of systems monitoring, coordination across different functional areas, proper documentation, and a focus on the mother’s experience.

Key Contributions:

Explain the benefits of Lōvu services to patients
Onboard patients to the platform
Connect patients with customer service, billing, etc. to ensure their issues are resolved quickly
Monitor remote patients and their data through various systems and use existing policies and procedures to address issues as they arise
Ensure timely and accurate documentation of all relevant data across different systems
Use protocols and system data to refer mothers to the correct resource or care partner
Deliver exceptional customer service and patient advocacy, with professionalism, confidentiality, and a focus on the experience and care of clients, partners, and stakeholders
Actively engage in professional development to continuously improve existing skill sets
Other duties as assigned

Required Education & Experience:

High school diploma or equivalent
2-3 years in customer or patient-facing role in customer service or account management, preferably in the medical field.

Other Requirements:

Bilingual (English & Punjabi)
Ability to sit at desk >75% of work time
Ability to communicate clearly and effectively over the phone, in video conferencing, and in writing
Basic typing skills and computer literacy
Exceptional attention to detail

Bonus Points:

Understanding of basic medical terminology
Experience in a healthcare setting
High level of flexibility in work schedule

FLSA Status:

Non-Exempt

Diversity Statement:

Lōvu is mission-driven at its core and comprises a community of passionate people who want to make real improvements in health outcomes for persons who are pregnant. We are going to change the world, period.

As such, we are very much a diversity-forward company that sees difference in our experiences as one of our greatest assets. We are proud to be an Equal Employment Opportunity employer who does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, protected veteran status, status of disability, genetic information, or any other applicable legally protected characteristics.

Our goal is to make Lōvu a safe space for all of its employees and partners. We are building a community where everyone has a voice and where differences will not just be accepted - they will be celebrated.

EEOC Commitment:

Lōvu provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

remote help desk jobs in stockton ca

Patient Onboarding Specialist (Punjabi)

Help Desk Specialist

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets

Support Professional

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