Top 17 Help desk support Jobs in Sumter, Sc

Help Desk Analyst II
Sentar —Shaw AFB, SC
- Monday to Friday
- Mid-level
- 2 years
- Disability insurance
- Dental insurance
Helpdesk/Client Systems Specialist
Agile Defense —Shaw AFB, SC
- Computer science
- Computer Science
- Customer service
Quick Apply
Communications Focal Point (CFP) Service Desk
MicroTech —Sumter, SC
- Full-time
- Computer Science
- Mid-level
- Associate's degree
- Paid holidays
- Health insurance
6d
FSR Analyst
DCI Solutions —Shaw AFB, SC
- $100,000 - $140,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
7d
Network Administrator (Enterprise Services)
Abacus Technology —Sumter, SC
- Weekends as needed
- Mid-level
- 3 years
- Travel
Operations Intelligence Integrator
Barbaricum —Sumter, SC
- Classroom
- Mid-level
- Office
Quick Apply
Hardware Engineer
Sentar —Shaw AFB, SC
- Monday to Friday
- Mid-level
- Disability insurance
- Dental insurance
Boundary Systems Engineer
Abacus Technology Corporation —Shaw AFB, SC
- Full-time
- Customer service
- 5 years
- Research
Quick Apply
Network Administrator (Enterprise Technical Services)
Abacus Technology Corporation —Shaw AFB, SC
- Weekends as needed
- Mid-level
- 3 years
- Travel
Quick Apply
Boundary Systems Engineer III
Abacus Technology —Sumter, SC
- Full-time
- Customer service
- 5 years
- Research
Enterprise Service Technical Support Subject Matter Expert (SME)
SMS DATA PRODUCTS GROUP, INC —Sumter, SC
- Full-time
- Mid-level
- 3 years
Quick Apply
Boundary Systems Engineer III
SMS DATA PRODUCTS GROUP, INC —Sumter, SC
- Full-time
- 5 years
- Bachelor of Science
- Travel
Quick Apply

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Helpdesk/Client Systems Specialist
Agile Defense —Shaw AFB, SC
Associates degree in Computer Science or related field; or. This position will install, administer and maintain client machines, devices, peripherals and…
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Service Desk Technician
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help desk support jobs near sumter, sc

Help Desk Analyst II

Sentar -
Shaw AFB, SC

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Job Details

Benefits

Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Mid-level
IAT
2 years

Full Job Description

Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the small business team where you can build, innovate, and secure your career.

Sentar is seeking a Help Desk Analyst II at Shaw AFB in South Carolina!

Role Description:

Provide Tier 1 technical support to include initial trouble ticket/call prioritization, diagnosis, analysis, and troubleshooting and resolution of basic client hardware and software issues.
Provide Tier 1 hands-on support to users on the AOC/CAOC floor.
Provide solutions over the phone or remotely when feasible, and coordinate with and escalate tickets to back shops/other functional areas for support and resolution when required.
Follow-up with end-users on status, and verify problem resolution prior to trouble ticket closure.
Create and manage organizational and user accounts and assign, modify, and delete passwords and user privileges IAW AFCENT guidance.
Assist with management SIPR PKI program.
Coordinate on Firewall Exemption Requests/Bluecoat Exemption Requests.
Maintain the CFP status display systems to remotely monitor and track status of all systems, networks and connections, including internal and external links and circuits.
Serve as focal point for ASIs and time change order/item (e.g., NOTAMs, TCTOs, TCNO, MTO, CCO and CTO) management, processing, tracking and status reporting across all network enclaves;
Maintain status tracking applications/tools; create, update, and coordinate status reports and presentation slides (i.e., COMSTATs, SITREP, etc.).

Qualifications:

Clearance Level: Secret

Certifications: DoD IAT Level 2 (Security +) or higher

Education: Associates degree in Computer Science or related field; or, 2+ years' IT Help Desk support experience and 2+ years' of experience in Computer/IT hardware support (can be concurrent).

Experience:

Recommended experience with the following:

Assisting large number of users across multiple networks
Troubleshooting various network and mobile devices, trusted thing clients
Help Desk Remedy ticketing
Installation of various IT hardware

Benefits at Sentar:

In addition to a great culture, Sentar not only fosters an inclusive work environment but also offers an extensive benefits package designed to cater to the well-being of its employees and their families.

Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options
Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options
Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees
Generous 401(k) match
Competitive PTO plan that graduates quickly with years of service
Other leave programs; holiday schedule along with bereavement, jury and military duty
Mental health awareness programs
Tuition reimbursement
Professional development reimbursement
Recognition and Awards programs

If you are not ready to apply for this position, submit your resume here to join our talent community. We'll keep you updated occasionally on new job opportunities.

Sentar is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities

Our culture is one of inclusivity and support. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster; EEO Is Law Supplement; and Pay Transparency.

We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at [email protected]. Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search.

Build, Innovate, Secure Your Career at Sentar.

Apply Now

Refine Your Search

help desk support jobs in sumter, sc

Help Desk Analyst II

Helpdesk/Client Systems Specialist

Communications Focal Point (CFP) Service Desk

FSR Analyst

Network Administrator (Enterprise Services)

Operations Intelligence Integrator

Hardware Engineer

Boundary Systems Engineer

Network Administrator (Enterprise Technical Services)

Boundary Systems Engineer III

Enterprise Service Technical Support Subject Matter Expert (SME)

Boundary Systems Engineer III

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