Top 21 Help desk support Jobs in Sumter Sc

Enterprise Service Technical Support Subject Matter Expert (SME)
SMS DATA PRODUCTS GROUP, INC —Shaw AFB, SC
- Full-time
- Mid-level
- 3 years
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FSR Analyst
DCI Solutions —Shaw AFB, SC
- $100,000 - $140,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
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1d
Help Desk Analyst II
Sentar —Shaw AFB, SC
- Monday to Friday
- Mid-level
- 2 years
- Disability insurance
- Dental insurance
Helpdesk/Client Systems Specialist
Agile Defense —Shaw AFB, SC
- Computer science
- Computer Science
- Customer service
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Communications Focal Point (CFP) Service Desk
MicroTech —Sumter, SC
- Full-time
- Computer Science
- Mid-level
- Associate's degree
- Paid holidays
- Health insurance
1d
Network Administrator (Enterprise Services)
Abacus Technology —Sumter, SC
- Weekends as needed
- Mid-level
- 3 years
- Travel
Operations Intelligence Integrator
Barbaricum —Sumter, SC
- Classroom
- Mid-level
- Office
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Hardware Engineer
Sentar —Shaw AFB, SC
- Monday to Friday
- Mid-level
- Disability insurance
- Dental insurance
Network Administrator (Enterprise Technical Services)
Abacus Technology Corporation —Shaw AFB, SC
- Weekends as needed
- Mid-level
- 3 years
- Travel
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Boundary Systems Engineer III
Abacus Technology —Sumter, SC
- Full-time
- Customer service
- 5 years
- Research
Boundary Systems Engineer
Abacus Technology Corporation —Shaw AFB, SC
- Full-time
- Customer service
- 5 years
- Research
Quick Apply
Boundary Systems Engineer III
SMS DATA PRODUCTS GROUP, INC —Shaw AFB, SC
- Full-time
- 5 years
- Bachelor of Science
- Travel
Quick Apply
12d
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply

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Enterprise Service Technical Support Subject Matter Expert (SME)
SMS DATA PRODUCTS GROUP, INC —Shaw AFB, SC
The AFCENT NOSC program is focused on running and protecting a 24/7 enterprise network and systems operations, including cybersecurity, engineering, maintenance…
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Enterprise Service Technical Support Subject Matter Expert (SME)

SMS DATA PRODUCTS GROUP, INC -
Shaw AFB, SC

Quick Apply

Job Details

Full-time

Qualifications

Mid-level
3 years

Full Job Description

SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at Shaw Air Force Base. AFCENT’s mission is to deliver combat-ready air, space, communications, and cyberspace capability for USCENTCOM, helping maintain security and stability throughout Southwest Asia. We support the AFCENT Commander, USCENTCOM, coalition and joint partners, and warfighters who rely on NIPRNet, SIPRNet, partner networks, and other command-and-control systems. The AFCENT NOSC program is focused on running and protecting a 24/7 enterprise network and systems operations, including cybersecurity, engineering, maintenance, and technical support, keeping the AFCENT’s theater communications and IT infrastructure ready, secure, and available to effectively execute the AFCENT mission.

Job Responsibilities

Provide 24/7 Tier 2 enterprise IT help desk support.
Provide continuous collaboration support and address escalated issues involving complex systems, network hardware, software, services, and voice/video troubleshooting.
Document processes and logic diagrams for regularly accomplished tasks on the NOSC operations floor as well as processes utilized by support technicians.
Research and analyze network topology via NOSC automated toolsets and a myriad of networking metrics to ascertain connectivity, topology, and status to recognize sub- standard network performance.
Develop reports and trend analysis documentation on bandwidth and network security incidents.
Utilize the Firewall toolset to accurately analyze and report on the overall health of local and deployed firewalls.
Perform enterprise-level firewall fault isolation and correction to include troubleshooting ACLs affecting other network traffic.
Perform local installation and local and remote administration of firewalls.
Develop and maintain training plans for all operations floor positions and train operations personnel on new system installations and operating application upgrades.
Provide General IT Management and Networking support.
Provide LAN and WAN Enterprise support.
Provide general O&M support as required.
Provide documentation support as required.
Provide meetings/briefings support as required.
Provide functional training support as required.
Provide CONUS TDY support as required.

Required Qualifications

Associates in related field and 3 or more years’ relevant experience or 5 or more years’ relevant experience
Unix/Linux and Firewall experience
LAN and WAN Enterprise support experience.
Must possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server using server images.
Experience with implementation of storage solutions, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments.
Must possess experience and demonstrate an understanding with managing Microsoft users and permissions, creating active directory domain services (AD DS) forests, designing server infrastructure, troubleshooting, protecting network, and user data.

Certifications Required

Cisco Certified Network Associate (CCNA)
VCTA or extensive VMWare experience
ITIL Foundation Certification - Candidate has up to 60 days to acquire ITIL Foundation certification after start.

Clearance Required

Department of Defense Secret security clearance or the ability to obtain an Interim Secret clearance.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Quick Apply

Refine Your Search

help desk support jobs in sumter sc

Enterprise Service Technical Support Subject Matter Expert (SME)

FSR Analyst

Help Desk Analyst II

Helpdesk/Client Systems Specialist

Communications Focal Point (CFP) Service Desk

Network Administrator (Enterprise Services)

Operations Intelligence Integrator

Hardware Engineer

Network Administrator (Enterprise Technical Services)

Boundary Systems Engineer III

Boundary Systems Engineer

Boundary Systems Engineer III

Epic Healthy Planet Analyst II

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