Top 17 It support specialist ii Jobs in Sunrise Fl

IT Support Specialist II
SYNERGISTIX INC —Sunrise, FL
- Mid-level
- High school diploma or GED
- Analysis skills
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TECHNOLOGY SUPPORT SPECIALIST II
Broward County Public Schools —Pompano Beach, FL
- $27.82 - $42.65 an hour
- Bilingual
- Word processing
- Mid-level
7d
IT Support Services II - Help Desk
Courser —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
6d
IT Support Services II - Help Desk
Courser Employment Services LLC —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
6d
IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
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MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Computer Business Solutions —Fort Lauderdale, FL
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
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Tier II Engineer
Hotwire Communications, LTD —Fort Lauderdale, FL
- Remote
- Writing skills
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
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IT Service Desk Analyst II
BankUnited, N. A. —Miami Lakes, FL
- Extended hours
- Research
- Mid-level
- Windows
IT Technician Level II
Technogroup Inc —Pompano Beach, FL
- $55,000 - $65,000 a year
- Full-time
- Driver's License
- Mentoring
- Senior level
- 401(k)
- Paid time off
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Tier 2 - MSP Support Technician
Zyis Digital —Hollywood, FL
- $23.52 - $30.00 an hour
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- Paid time off
- Opportunities for advancement
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8d
Computer Technician II
Willis Lease Finance Corporation —Coconut Creek, FL
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
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NOC II Engineer
Hotwire Communications —Fort Lauderdale, FL
- Writing skills
- Mid-level
- 4 years
- Paid parental leave
- Paid holidays
Quick Apply
Systems Support Engineer II
Red River —Fort Lauderdale, FL
- Full-time
- Google Workspace
- 5 years
- Mid-level
IT Technician L2
COMSYS —Pompano Beach, FL
- 5 years
- Windows
- Mentoring
- Health insurance
- Dental insurance
Field Technician Level II
Hyperride Technologies —Coral Springs, FL
- Overtime
- Microsoft Outlook
- Customer service
- Mid-level
Engineer 2, Technical Product Sales Support (Xfinity Communities)
Comcast Corporation —Pembroke Pines, FL
- Overtime
- Mid-level
- Bachelor's degree
- Leadership
2d
Field Support Technician (L2) - Miami, FL
Quadratic IT, LLC —Doral, FL
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply

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TECHNOLOGY SUPPORT SPECIALIST II
Broward County Public Schools —Oakland Park, FL
Follow federal and state laws, as well as School Board. Ensure continuous availability of all technology assets for the assigned location by providing technical…
$27.82 - $42.65 an hour
7d
TECHNOLOGY SUPPORT SPECIALIST I
Broward County Public Schools —Coral Springs, FL
Follow federal and state laws, as well as School Board policies. Ensure continuous availability of all technology assets for the assigned location by providing…
$25.93 - $39.74 an hour
2d

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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
1d
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
A clear, confident communicator who can translate technical issues for non-technical users. They are comfortable working across cloud platforms, endpoint…
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it support specialist ii jobs near sunrise fl

IT Support Specialist II

SYNERGISTIX INC -
Sunrise, FL

Quick Apply

Job Details

Qualifications

IT user and group management
Data permissions
High school diploma or GED

Full Job Description

Position Summary:

The IT Support Specialist II will provide advanced technical support and assistance to end-users and clients, resolving complex hardware and software issues. The specialist will also play a key role in the installation, configuration, and maintenance of computer systems and associated equipment, managing end-user as well as in the development and implementation of IT policies and procedures.

Essential Duties & Responsibilities:

Provide advanced technical support to end-users via phone, email, chat, remote management or in person.
Diagnose and resolve complex technical hardware and software issues.
Install, configure, deploy, upgrade, or repair computer hardware devices.
Document and track advanced support requests and resolutions using a ticketing system.
Support Microsoft Office 365 suite of apps, including provide end-user training, and troubleshooting issues.
Perform New Hire, onboarding and termination processes.
Create, support and maintain computer images for deployment.
Maintain hardware inventory and software inventory databases.
Deploy software and application packages to hardware devices.
Install and deploy Microsoft security patches and third-party patches to hardware devices.
Perform other duties and/or special projects as assigned.
Document processes involving PC configuration and standard operating procedures.
Assist in the development and implementation of IT policies and procedures.
Train end-users and lower-level IT support specialists on the use of advanced hardware and software applications.
Participate in regular team meetings.

Qualifications/Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.

Education and Experience:

High School diploma required, Associate’s degree or higher strongly preferred. Work experience will be considered in lieu of degree.
3-5 years of computer systems hardware experience strongly desired.

Technical Skills:

Strong knowledge of advanced computer hardware and software.
Experience with Microsoft Deployment Toolkit (MDT) or similar deployment tools.
Experience with Kaseya or Endpoint Central (RMM) tools or similar tools.
Experience with IBM Maas360 MDM or other MDM tools.
Strong knowledge of Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive, office applications)
Experience with Active Directory (user accounts, groups, permissions)
Experience with Zendesk Ticket Systems (or similar ITSM/ticketing platform)
Preferred experience with PowerShell scripting for automation
Strong analytical and trouble-shooting skills involving PC hardware, operating systems, and other software.

Soft Skills:

Excellent communication and customer service skills required.
Ability to work independently and as part of a team.
Strong organizational, verbal, written and inter-group collaborative skills a must.
Excellent verbal, written and analytical communication skills.
Ability to prioritize issues and respond accordingly.
Self-motivated with the ability to take initiative and provide results.
Ability to work flexible hours as needed.
May be required to lift and/or move up to 10 pounds. Occasionally may need to lift and/or move up to 25+ pounds.

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it support specialist ii jobs in sunrise fl

IT Support Specialist II

TECHNOLOGY SUPPORT SPECIALIST II

IT Support Services II - Help Desk

IT Support Services II - Help Desk

IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida

MSP - Help Desk Level II LOCAL CANDIDATES ONLY

Tier II Engineer

IT Service Desk Analyst II

IT Technician Level II

Tier 2 - MSP Support Technician

Computer Technician II

NOC II Engineer

Systems Support Engineer II

IT Technician L2

Field Technician Level II

Engineer 2, Technical Product Sales Support (Xfinity Communities)

Field Support Technician (L2) - Miami, FL

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