Top 1215 Manager Jobs in Sussex Nj

Manager, Customer Journey
Avis Budget Group —Parsippany-Troy Hills, NJ
- $150,000 - $175,000 a year
- Full-time
- 5 years
- Analysis skills
- Senior level
- Disability insurance
- Dental insurance
Quick Apply
11d
Client Logistics Manager
Collectors —Landing, NJ
- $125,307 - $147,420 a year
- Email
- Hybrid work
- Mid-level
- Office
- US work authorization
- Commuter assistance
- Paid holidays
Store Manager
Harbor Freight —Newton, NJ
- $70,000 - $88,320 a year
- Full-time
- Mid-level
- Retail management
- Paid holidays
- Disability insurance
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Site Manager
Atlas Copco Group —Hamburg, NJ
- Mid-level
- 3 years
- Analysis skills
- Health insurance
CRM Manager
Avis Budget Group —Parsippany-Troy Hills, NJ
- $115,000 - $130,000 a year
- Full-time
- Mid-level
- Disability insurance
- Dental insurance
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Concrete foundations Site manager
Site Masters —Chester, NY
- $2,000 - $3,000 a week
- Full-time
- Construction site
- Supervising experience
- In-person
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Pre-Construction Manager (Bid Operations) — Public Works General Contractor
Brockwell & Carrington Contractors, Inc. —Towaco, NJ
- $95,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid jury duty
- Mileage reimbursement
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Sales Manager - Eastern U.S.
Vitasoy North America Inc. —New Jersey
- $80,000 - $90,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Paid holidays
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7d
Account Manager
FPS Apparel —Chester, NY
- $20 - $23 an hour
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
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Case Manager
HONORehg —Middletown, NY
- $22 an hour
- Full-time
- Bilingual
- Driver's License
- Bachelor's degree
- Paid holidays
- Health insurance
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Program Supervisor - Parents as Teachers
Partnership for Maternal and Child Health of NNJ —Dover, NJ
- $50,000 - $55,000 a year
- Full-time
- Spanish
- English
- Mid-level
Registered Nurse Case Manager
United Hospice, Inc. —Middletown, NY
- $80,000 - $100,000 a year
- Full-time
- Background check
- Nursing
- Clean driving record
- Paid holidays
- Health insurance
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Finance/Office Manager
FirstService Residential —Highland Lakes, NJ
- $70,000 - $80,000 a year
- Extended hours
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
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Registered Nurse Case Manager
United Hospice, Inc. —Suffern, NY
- $80,000 - $100,000 a year
- Full-time
- Background check
- Nursing
- Clean driving record
- Paid holidays
- Health insurance
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Business Office Manager/Medicaid Coordinator
Confidential —Sussex County, NJ
- $75,000 - $90,000 a year
- Full-time
- Skilled nursing facility
- Nursing home
- Mid-level
- Paid holidays
- Health insurance
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Office Manager
One Oak Medical —Passaic County, NJ
- $65,000 - $72,000 a year
- Weekends as needed
- Google Workspace
- Medical office experience
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Experienced Service Manager
John Johnson Automotive Group —Budd Lake, NJ
- $51,216 - $89,292 a year
- Extended hours
- Dealership
- Analysis skills
- Math
Quick Apply
Production/Culinary Manager
Abe's Vegan Muffins —Middletown, NY
- $60,000 - $75,000 a year
- 8 hour shift
- Spanish
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Lead Brewer
Aspire Brewing Company —Middletown, NY
- $24.41 - $30.00 an hour
- Full-time
- Heavy lifting
- Mid-level
- Forklift
- Paid time off
- Employee discount
Quick Apply
15h
HVAC & Refrigeration Lead Estimator & Sales (Commercial)
KCG Energy Management LLC —Towaco, NJ
- $100,000 - $125,000 a year
- Full-time
- Background check
- OSHA
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply

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Manager, Customer Journey

Avis Budget Group -
Parsippany-Troy Hills, NJ

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Job Details

Full-time
$150,000 - $175,000 a year
11 days ago

Benefits

Disability insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

5 years
Analysis skills
Senior level
Communication skills

Full Job Description

Driven to be the Best

People. Performance. Purpose.

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

The Manager, Customer Journey analyzes end-to-end customer journeys to identify friction points and develops experience improvements that reduce friction, strengthen loyalty, and drive business performance. This role partners cross-functionally with Operations, Fleet, Digital, Marketing, and CVC to map journeys, design improvements, measure performance, and track improvement impact.

This role reports to the Director, Customer Journey Design and provides the analytical and execution backbone for the organization's journey improvement agenda, including support of the CX Council.

What You'll Do:

Journey Analysis & Mapping
- Map end-to-end customer journeys across contact center, digital, and physical touchpoints.
- Analyze Voice of Customer, operational, and behavioral data to identify friction points and root causes.
- Conduct root-cause analysis for drivers of service and Tier 1 complaints.
Experience Improvement Design
- Develop recommendations and experience improvements to reduce friction in high-priority journeys.
- Partner with Operations, Fleet, Digital, Marketing, and CVC to design and validate solutions.
- Prepare business cases and prioritization inputs for review by the CX Council.
Cross-Functional Partnership & Execution
- Partner with cross-functional teams to implement approved journey improvements.
- Support initiatives that drive digital adoption and self-service to reduce customer friction.
- Coordinate pilots and track implementation progress against plan.
Performance Measurement & Reporting
- Track KPI performance including NPS (Rentals and Contact Centers), contact reduction, digital and self-service adoption, and booking conversion rates.
- Build reporting and dashboards that make journey performance visible to stakeholders.
- Measure and report the impact of implemented improvements over time.
CX Council Support
- Prepare analysis, materials, and recommendations for CX Council review.
- Track action items, owners, and status of cross-functional CX initiatives.

Perks You’ll Get:

Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For:

Education: Bachelor's degree in Business, Customer Experience, Marketing, or a related field.
Experience:
- 5-7 years of experience in customer experience, journey mapping, or CX analytics roles.
- Experience analyzing customer feedback and operational data to identify friction points.
- Demonstrated ability to partner cross-functionally and drive initiatives to completion.
- Experience in a consumer-facing industry (travel, retail, hospitality, or services preferred).
Skills:
- Proficiency in journey mapping and root-cause analysis techniques.
- Working knowledge of CX metrics (NPS, CSAT, CES) and reporting/visualization tools (e.g., Tableau, Power BI).
- Strong written and verbal communication skills, with the ability to translate data into clear recommendations.
- Strong project management and cross-functional collaboration skills.
Competencies:
- Customer-centric mindset with attention to detail in journey analysis.
- Analytical thinker who connects data to practical experience improvements.
- Collaborative partner who builds trust across functions.
- Organized and results-oriented, with a bias for measurable action.

The annual starting salary for this position is between $150,000 – $175,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Parsippany

New Jersey

United States of America

Quick Apply

Refine Your Search

manager jobs in sussex nj

Manager, Customer Journey

Client Logistics Manager

Store Manager

Site Manager

CRM Manager

Concrete foundations Site manager

Pre-Construction Manager (Bid Operations) — Public Works General Contractor

Sales Manager - Eastern U.S.

Account Manager

Case Manager

Program Supervisor - Parents as Teachers

Registered Nurse Case Manager

Finance/Office Manager

Registered Nurse Case Manager

Business Office Manager/Medicaid Coordinator

Office Manager

Experienced Service Manager

Production/Culinary Manager

Lead Brewer

HVAC & Refrigeration Lead Estimator & Sales (Commercial)

I want to receive the latest job alert for manager in sussex nj

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