Top 1846 Lead Jobs in Suwanee, Ga

Customer Service Agent - Team Lead - (Access) - Administrative Services - Remote/Lawrenceville, GA
View Point Health —Lawrenceville, GA
- Part-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
10d
Operations Leader - Full Time
Sephora —Johns Creek, GA
- $24.00 - $27.50 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Health insurance
Site Lead, Grocery Fulfillment Center
Amazon.com Services LLC —Duluth, GA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Supervising experience
- AD&D insurance
- Health insurance
Front of House Team Leader
Chick-fil-A —Suwanee, GA
- $16 - $18 an hour
- Part-time
- Customer service
- Quick service & fast food restaurant
- In-person
Quick Apply
Part-Time Shift Leader
MINISO USA —Buford, GA
- $15 - $17 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Guest Experience Lead (GEL)
McDonald’s —Suwanee, GA
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Back of House Team Leader
Chick-fil-A —Suwanee, GA
- $16 - $18 an hour
- Part-time
- Customer service
- Quick service & fast food restaurant
- In-person
Quick Apply
People Services Team Leader
Sage —Lawrenceville, GA
- Hybrid work
- Office
- 8 years
- Supervising experience
- Paid parental leave
- Health insurance
3h
Sales and Service Leader - Full Time
Sephora —Johns Creek, GA
- $24.00 - $27.50 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Health insurance
Warehouse Receiving Lead, Distribution Center
Empire Today —Sugar Hill, GA
- $22.50 an hour
- Weekends as needed
- Microsoft Outlook
- Management
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
11d
Park Lead
Urban Air Adventure Parks —Buford, GA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
Lead Warehouse Associate
Wesco —Suwanee, GA
- $20.61 - $25.76 an hour
- Urgently hiring
- Computer literacy
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Guest Service Lead
The Fresh Market —Suwanee, GA
- Weekends as needed
- Bilingual
- Merchandising
- Mid-level
- Store discount
- Disability insurance
Maintenance Lead Person, AM, Dacula Fresh Kitchen
Publix Super Markets, Inc. —Dacula, GA
- $33.60 - $46.35 an hour
- Full-time
- Mid-level
- Team management
Team Leader, AM, Dairy - Dacula
Publix Super Markets, Inc. —Dacula, GA
- $25.75 - $35.50 a week
- Full-time
- Mid-level
2d
Team Leader, PM, Dairy - Dacula
Publix Super Markets, Inc. —Dacula, GA
- $25.75 - $35.50 a week
- Full-time
- Mid-level
2d
Sales Lead
Foot Locker —Lawrenceville, GA
- $17.25 an hour
- Part-time
- Mid-level
- Retail management
- Leadership
- Employee discount
- Opportunities for advancement
(USA) Member Team Lead
Sam's Club —Atlanta, GA
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Unarmed Security Officer- Lead Loss Prevention
Prosegur —Lawrenceville, GA
- $22 an hour
- Full-time
- Computer literacy
- Mid-level
- Computer skills
Quick Apply
1d
Lead Registration Associate
Children's Healthcare of Atlanta —Sandy Springs, GA
- Full-time
- Microsoft Word
- Basic math
- Mid-level
- On-the-job training
Quick Apply
8d

I want to receive the latest job alert for lead in suwanee, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead jobs near suwanee, ga

Shift Leader jobs in Buford, GA

Operations Lead jobs in Johns Creek, GA

Warehouse Associate jobs in Suwanee, GA

Member Team Lead jobs in Atlanta, GA

Site Lead jobs in San Diego, CA

Solar Site Survey jobs in California

Site Lead jobs in Saint Joseph, MO

Live On Site Storage Manager jobs in Texas

Site Lead jobs in Houston, TX

Site Lead jobs in East Swiftwater, PA

Worship Leader jobs in Florida

Front Of House Team Leader jobs in Loma Linda, CA

Front Of House Team Leader jobs in Naperville, IL

Front Of House Team Leader jobs in Knoxville, TN

Front Of House Team Leader jobs in Richardson, TX

Hotel Front Desk Marriott jobs in Los Angeles, CA

Engineering Team Leader jobs in Brattleboro, VT

Engineering Technician jobs in Spokane, WA

Engineering Team Leader jobs in Minnesota

Engineering Team Leader jobs in Otsego, MN

Customer Service Agent - Team Lead - (Access) - Administrative Services - Remote/Lawrenceville, GA

View Point Health -
Lawrenceville, GA

Apply Now

Job Details

Part-time | Full-time | PRN
10 days ago

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Driver's License

Full Job Description

View Point Health

Job Title: Customer Service Agent - Team Lead - (Access)

Job Code: GSS080/Administrative Support 1 or T1601/Personnel Services Worker

Shift: Full-Time (40 hours per week on average) or PRN/Hourly (19 hours per week on average)

Job Hours: 8:00 AM to 5:00 PM - Monday - Friday

Base Location: Remote/Lawrenceville, GA.

Division/Department/Program: Centralized Scheduling / Access

Full-time X

Part-time

PRN

Exempt

Nonexempt X

View Point Health is a community behavioral health center utilizing a team of psychiatrists, nurses, licensed counselors and social workers, as well as other professionals to provide services to individuals who need treatment and support to cope with mental illness, substance abuse, and intellectual and developmental disabilities. View Point Health serves uninsured, underinsured, low-income Medicaid, Medicare, war veterans and some private insurance across multiple locations with a full continuum of behavioral health services and support.

Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the close supervision of a clerical or administrative supervisor.

Duties & Responsibilities:

Maintaining daily operations of a busy call center. Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Provide daily leadership and guidance to centralized scheduling staff.
Serve as a back up to the supervisor and act as a point person to lead the team when the supervisor is unavailable.
Assist with complex scheduling requests, urgent referrals, and provider schedule changes.
Support current team with ongoing training and conduct training for new hires.
Handle escalated caller’s concerns from team and other staff members.
Assist supervisor with reports to track call metrics for team members.
Answering multi line phone calls, checking authorizations, distributing documents, fielding/managing/scheduling new and existing client appointments for all View Point Health locations as well as community providers.
Data entry, maintaining and updating schedules for Doctors, APRNs, and Nurses.
Research system to find missing information as applicable; coordinate with other departments to resolve issues as applicable.
Follow the processes of the client program and perform all tasks in a courteous and professional manner
Utilize systems and technology to complete account management tasks
Follow all required scripts, policies, and procedures
Utilize knowledge base and training to accurately answer customer questions
Comply with requirements surrounding confidential information and personal information.
Ensure first call resolution through problem solving and effective call handling
Attending meetings and training and reviewing all new training material to stay up to date on changes to programs knowledge, systems, and processes.
Adhere to all attendance and work schedule requirements.

Minimum Qualifications:

High school diploma/GED and ability to perform basic office functions and computer related duties.

Preferred Qualifications:

2+ to 3+ years of experience as a Team Lead, Supervisor, or in a similar leadership role.
Ability to multitask and initiative to solve problems.
Ability to work well independently as well as in a team setting.
Ability to provide excellent customer service to individuals with behavioral health conditions.
Experience working with ECR and/or CareLogic but not required.
Experience working with Excel spreadsheets.
Excellent communication skills, delegation and problem-solving skills with an ability to motivate others.
Excellent time management skills.

Requirements/Competencies:

Must be able to work remotely in a quiet secured location.
Must be able to lift 20 pounds.
Requires long periods of sitting.
Must have valid Georgia driver’s license and Motor Vehicle Record in accordance with company policy.
Candidates for selection must pass a criminal background check (including fingerprinting).
Must pass a pre-employment drug screen and subject to random drug screens.

Note: Some positions may require a valid driver's license.

View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply Now

Refine Your Search

lead jobs in suwanee, ga

Customer Service Agent - Team Lead - (Access) - Administrative Services - Remote/Lawrenceville, GA

Operations Leader - Full Time

Site Lead, Grocery Fulfillment Center

Front of House Team Leader

Part-Time Shift Leader

Guest Experience Lead (GEL)

Back of House Team Leader

People Services Team Leader

Sales and Service Leader - Full Time

Warehouse Receiving Lead, Distribution Center

Park Lead

Lead Warehouse Associate

Guest Service Lead

Maintenance Lead Person, AM, Dacula Fresh Kitchen

Team Leader, AM, Dairy - Dacula

Team Leader, PM, Dairy - Dacula

Sales Lead

(USA) Member Team Lead

Unarmed Security Officer- Lead Loss Prevention

Lead Registration Associate

I want to receive the latest job alert for lead in suwanee, ga

Related Searches

Explore jobs in more locations

View Point Health

Job Seeker Tools

Employer Tools

Browse

Stay Connected