Top 14 Patient representative Jobs in Sylva, Nc

Patient Support Representative
Appalachian Mountain Health —Sylva, NC
- Office
- Entry level
Quick Apply
10d
Patient Registration - Customer Service Representative
R1 RCM, Inc. —Sylva, NC
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
10d
Patient Access Customer Service Representative
R1 RCM, Inc. —Sylva, NC
- $16.50 - $20.66 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Patient Registration/Customer Service Representative
R1 RCM, Inc. —Clyde, NC
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Experienced Prior Authorizations Specialist - Pain Management
Envision Pain Management —Franklin, NC
- $17 - $24 an hour
- Full-time
- Nursing
- HIPAA
- Mid-level
Quick Apply
Part Time As Needed Patient Access Customer Service Representative
R1 RCM, Inc. —Bryson City, NC
- $16.50 - $20.66 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Part Time - Patient Access Customer Service Representative
R1 RCM, Inc. —Clyde, NC
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening

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Patient Support Representative

Appalachian Mountain Health -
Sylva, NC

Quick Apply

Job Details

10 days ago

Qualifications

In-person patient registration
Customer records maintenance
Patient follow-up care
Patient question and concern management
Electronic health records (EHR) management
Client inquiry handling
Patient demographics
Client file management
Medical scheduling
Clinical data entry
Data verification
Phone triage
Managing patient records

Full Job Description

Description:

JOB SUMMARY:

Patient Support Representative/ “Front Desk” works in the office as a general point of contact for all clients, providers, and third parties contacts.

KEY RESPONSIBILITIES:

Answering screening prioritizing and delegating large amounts of telephone inquiries in a friendly professional manner including de-escalation skills for clients with behavioral health needs.
Returning client, provider and third party calls in a timely manner.
Referring client inquiries of a clinical nature to the appropriate clinical staff for triage.
Scheduling appointments.
Provide a welcoming first impression of the organization.
Client check in and complete full registration process.
Experience with verifying client insurance is preferred but not required.
Collecting payments.
Verifying insurance information.

Requirements:

REQUIREMENTS:

Sending and following up on messages between client’s and providers/clinical staff members via EHR
Read through for previous messages/encounters related to patient inquiry to clearly and efficiently communicate with patient and staff.
Maintaining electronic health records (EHR) and documenting each point of contact within the EHR.
Verifying information on file and updating said information as necessary.
Using data and client registries to outreach to patients in need of preventive care and follow-up for chronic conditions.
Utilizing working knowledge of up-to-date insurance credentialing information to correctly schedule appointments.
As appropriate, triaging phone calls and following up on client’s requests.

Quick Apply

Refine Your Search

patient representative jobs in sylva, nc

Patient Support Representative

Patient Registration - Customer Service Representative

Patient Access Customer Service Representative

Patient Registration/Customer Service Representative

Experienced Prior Authorizations Specialist - Pain Management

Part Time As Needed Patient Access Customer Service Representative

Part Time - Patient Access Customer Service Representative

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