Top 106 Network support Jobs in Syracuse, Ny

Operational Analyst - Information Technology
Solvay Bank —Syracuse, NY
- $23 - $27 an hour
- Computer literacy
- Writing skills
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
14d
Junior IT/Systems Administrator
Loretto —Syracuse, NY
- $68,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Research
- Free parking
- Disability insurance
12d
Network Engineer
Intersoftkk, Inc. —Skaneateles Falls, NY
- $40 - $45 an hour
- Part-time
- Mid-level
- 3 years
- In-person
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PC Support Technician
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Customer service
- Research
- Bachelor's degree
13d
Technical Support Representative II (M-F 11am - 7:30pm)
Baxter —Skaneateles Falls, NY
- $52,800 - $72,600 a year
- Monday to Friday
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
IT Support Specialist - Syracuse, NY
SGI Global, LLC —Syracuse, NY
- $50,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
10d
Information Technology Support Specialist I/II
Nascentia Health —Syracuse, NY
- $62,353 - $88,792 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Network Operations Center (NOC) Analyst - Syracuse, NY
Usherwood Office Technology —Syracuse, NY
- $22 - $27 an hour
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
IT Field Technician
Darkhorse Tech —Syracuse, NY
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
Clinical Applications Support Administrator
Nascentia Health —Syracuse, NY
- $22.86 - $28.57 an hour
- Full-time
- Background check
- Computer science
- Pass drug screening
- Health savings account
- Paid holidays
Associate Analyst, Technology Innovation
National Grid —Syracuse, NY
- $72,000 - $84,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Opportunities for advancement
10d
Associate IT Support Professional
Saab —East Syracuse, NY
- $62,354 - $64,400 a year
- On call
- Microsoft Outlook
- Pass drug screening
- No experience needed
- Paid holidays
- Disability insurance
IT Infrastructure Engineer
CAR-FRESHNER Corporation —Syracuse, NY
- $90,000 - $130,000 a year
- On call
- 5 years
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
KMRG, LLC —Syracuse, NY
- $70,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Up to 50% travel
- Mid-level
1d
IT Support Technician
KMRG, LLC —Syracuse, NY
- $70,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Up to 50% travel
- Mid-level
1d
Senior Network Engineer
Crouse Hospital —Syracuse, NY
- $80,000 a year
- Full-time
- Computer Science
- Hospital
- AWS
- Health insurance
- Dental insurance
Technical Support Specialist
American Food & Vending —Liverpool, NY
- $23 - $25 an hour
- On call
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Mid-level
- Windows
- Associate's degree
10d
Desktop Support Technician
KMRG, LLC —Syracuse, NY
- $70,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Up to 50% travel
- Mid-level
1d
Enterprise IT Network Administrator
HIDDEN LEVEL INC —East Syracuse, NY
- $88,000 - $113,000 a year
- On call
- Computer Science
- System design
- Windows
- Paid parental leave
- Disability insurance
Quick Apply

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network support jobs near syracuse, ny

Operational Analyst - Information Technology

Solvay Bank -
Syracuse, NY

Quick Apply

Job Details

$23 - $27 an hour
14 days ago

Benefits

Health insurance
Dental insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an opportunity as part of our Information Technology team.

Operational Analyst – Information Technology

The Operational Analyst is an entry‑level role responsible for supporting daily technology operations within the Bank’s production environment. This role combines computer operations, first‑level help desk triage, and IT documentation maintenance. The ideal candidate is detail‑oriented, eager to learn, and comfortable working in a structured environment with established processes.

Qualified individuals will have a basic understanding of computer systems, networks and common business applications as well as the ability to learn banking systems, security requirements and operational processes. Strong attention to detail, ability to follow structured procedures, clear communications skills and a customer service mindset are required. Associates degree or technical certification preferred.

For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more.

Internal applications must be submitted by 8/5/2026

Solvay Bank is an EOE/AA/Disability/Veteran

https://dol.ny.gov/system/files/documents/2023/06/p690-your-rights-as-an-employee-to-express-breast-milk-at-work-.pdf

https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Position Title: Reports To:

Operational Analyst – Information Technology VP, Information Technology Manager

POSITION SUMMARY:

The Operational Analyst is an entry level role responsible for supporting daily technology operations within the bank’s production environment. This role combines computer operations, first level help desk triage, and IT documentation maintenance. The ideal candidate is detail oriented, eager to learn, and comfortable working in a structured environment with established processes.

JOB RESPONSBILITIES:

Computer & Core Operations:

Monitor scheduled jobs and batch processing across core banking systems and supporting platforms
Perform routine system checks to ensure availability, accuracy, and timely completion of operational tasks
Identify and escalate exceptions, failed jobs, or system alerts according to established procedures
Maintain operational logs, runbooks, and daily checklists in alignment with audit and compliance standards

Help Desk Triage & User Support:

Serve as the first point of contact for internal employees requesting IT assistance
Perform initial troubleshooting for issues, access problems, and common banking application errors
Create and document tickets with clear details for escalation to support teams
Provide basic guidance on bank‑approved software, security practices, and access procedures

Documentation Review & Cleanup:

Review existing IT procedures, runbooks, and knowledge base articles for accuracy and completeness
Update documentation to reflect current systems, workflows, and compliance requirements
Standardize formatting and ensure alignment with bank documentation standards and audit expectations
Collaborate with senior IT staff to validate technical content and ensure consistency across departments
Other duties as assigned

QUALIFICATIONS:

Basic understanding of computer systems, networks, and common business applications
Strong attention to detail and ability to follow structured procedures
Clear communication skills and a customer‑service mindset
Ability to learn banking systems, security requirements, and operational processes

SKILLS:

Experience with IT ticketing systems (ServiceNow, ServiceDesk, Jira, etc.)
Exposure to batch‑processing or mainframe environments
Exposure to banking software (Fiserv, Finastra, FIS, etc.)
Familiarity with ITIL concepts or service‑management frameworks
Interest in automation, scripting, or process improvement

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required; associate degree or technical certification preferred

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Occasional lifting of equipment up to 40 pounds. Ability to travel between Bank locations as needed. Availability to respond to after-hours technology emergencies when needed.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is moderate.

Non-Exempt 7-2026

Quick Apply

Refine Your Search

network support jobs in syracuse, ny

Operational Analyst - Information Technology

Junior IT/Systems Administrator

Network Engineer

PC Support Technician

Technical Support Representative II (M-F 11am - 7:30pm)

IT Support Specialist - Syracuse, NY

Information Technology Support Specialist I/II

Network Operations Center (NOC) Analyst - Syracuse, NY

IT Field Technician

Clinical Applications Support Administrator

Associate Analyst, Technology Innovation

Associate IT Support Professional

IT Infrastructure Engineer

IT Support Specialist

IT Support Technician

Senior Network Engineer

Technical Support Specialist

Help Desk Analyst

Desktop Support Technician

Enterprise IT Network Administrator

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