Top 93 Network support Jobs in Syracuse, Ny

Level 3 Help Desk Technician
Infinit Technology Solutions —East Syracuse, NY
- $60,000 - $70,000 a year
- Full-time
- Azure
- System design
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Field Service Technician
Hemmersbach Nordamerika —Syracuse, NY
- $22 - $30 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
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IT Field Service Technician
Hemmersbach Nordamerika —De Witt, NY
- $22 - $30 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Field Service Technician
Hemmersbach Nordamerika —Onondaga Hill, NY
- $22 - $30 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Field Technician
Darkhorse Tech —Syracuse, NY
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
2d
IT Support & Business Solutions Specialist
ECHELON SUPPLY AND SERVICE —Liverpool, NY
- $65,000 - $72,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
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IT Helpdesk Technician
HIDDEN LEVEL INC —East Syracuse, NY
- $23 - $28 an hour
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
5d
IT Field Service Technician
Hemmersbach Nordamerika —Split Rock, NY
- $22 - $30 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —New York State
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
10d
IT Field Service Support
SDQ LLC —Syracuse, NY
- $24 - $26 an hour
- Weekends as needed
- Azure
- English
- Mid-level
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4d
Systems Application Associate
CXtec Inc. —Syracuse, NY
- $32.28 - $39.74 an hour
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist
Rapid Response Monitoring —Syracuse, NY
- $70,000 - $100,000 a year
- Full-time
- Computer science
- Mid-level
- Residential
- Wellness program
- Health insurance
Quick Apply
IT Infrastructure Engineer
CAR-FRESHNER Corporation —Syracuse, NY
- $90,000 - $130,000 a year
- On call
- 5 years
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Service Engineering Technical Support Specialist
Carrier —East Syracuse, NY
- $64,500 - $129,500 a year
- Full-time
- Mid-level
- Continuous improvement
- Associate's degree
- Wellness program
- Paid jury duty
3d
Enterprise IT Network Administrator
HIDDEN LEVEL INC —East Syracuse, NY
- $88,000 - $113,000 a year
- On call
- Computer Science
- System design
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
Field Engineer
HIDDEN LEVEL INC —East Syracuse, NY
- $90,800 - $113,500 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid parental leave
- Disability insurance
Quick Apply
IT Manager
Pyramid Network Services, LLC —East Syracuse, NY
- $140,000 a year
- Azure
- Computer Science
- 5 years
Quick Apply
Clinical Applications Support Administrator
Nascentia Health —Syracuse, NY
- $22.86 - $28.57 an hour
- Full-time
- Background check
- Computer science
- Pass drug screening
- Health savings account
- Paid holidays
4d
Local Area Network Technician
Baldwinsville Central School District —Baldwinsville, NY
- $60,000 - $65,000 a year
- Computer Science
- Writing skills
- System design
13d
Network Operations Center (NOC) Analyst - Syracuse, NY
Usherwood Office Technology —Syracuse, NY
- $22 - $27 an hour
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance

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network support jobs near syracuse, ny

Level 3 Help Desk Technician

Infinit Technology Solutions
East Syracuse, NY

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Career development plan
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Azure
Remote Desktop Protocol (RDP)
Windows
DHCP
Analysis skills
Bachelor's degree
Computer hardware
DNS
SharePoint
Project execution
VPN

Full Job Description

Job Title: Tier 3 Technology Service Desk Technician (Level 2/3)
Location: HQ Employment Type: Full-Time
Reports to: Chief Technology Officer Department: Engineering

Job Summary: We are seeking a highly skilled and technically proficient Tier 3 Help Desk Technician to join our Engineering team. This individual will serve as a top-level escalation point within the support structure and collaborate directly with systems administrators and network engineers. The ideal candidate will have significant hands-on experience in troubleshooting complex systems and is actively pursuing—or on the verge of attaining—industry certifications (e.g., Microsoft, Cisco, or CompTIA) to transition into a Systems or Network Administrator role.

This position requires a strong foundation in infrastructure support, project implementation, and high-level incident resolution across a wide range of technologies including servers, virtualization, cloud services, networking equipment, and security systems.

Key Responsibilities:

Serve as the final escalation point for all complex IT issues across hardware, software, network, and server environments.
Perform deep-dive troubleshooting and root cause analysis for persistent or high-impact issues.
Collaborate with Systems and Network Administrators to implement infrastructure upgrades, patching, and configuration changes.
Monitor system and network performance, identifying opportunities for optimization or automation.
Assist with design and deployment of new IT projects including server rollouts, network expansions, cloud integrations, and migrations.
Support and manage advanced ticketing workflows, documenting solutions and processes to improve overall team efficiency.
Develop internal knowledge base articles and training materials for Tier 1 and Tier 2 staff.
Act as a mentor to junior technicians, providing guidance and informal training as needed.
Maintain security best practices across all IT infrastructure components.
Participate in after-hours on-call rotation as needed for critical issues or planned maintenance.

Qualifications:

Required Certifications:
CompTIA A+ and/or CompTIA Network+
M365 Modern Desktop Administrator Associate
M365 Endpoint Administrator Associate
In Progress or Near Completion (Preferred):
Microsoft Certified: Azure Administrator Associate
Cisco CCNA
CompTIA Security+ or equivalent
3–5+ years of progressive experience in Help Desk or IT Support roles, with strong Tier 2/3 background.
Solid experience with Microsoft 365, Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP.
Experience supporting or administering virtualization platforms (Hyper-V, VMware).
Understanding of core networking principles (VLANs, switching, firewalls, routing, VPNs).
Familiarity with scripting tools (PowerShell preferred) for automation and configuration.
Strong analytical and diagnostic skills with the ability to think critically under pressure.
Excellent verbal and written communication skills with a strong customer service focus.

Preferred Skills:

Hands-on experience with server hardware (builds, migrations, performance tuning).
Experience with identity management and endpoint security tools.
Exposure to enterprise backup solutions and disaster recovery planning.
Experience with documentation tools like Confluence, SharePoint, or IT Glue.
Comfortable with hybrid environments (on-prem + cloud).

Benefits:

· Competitive salary range ($60,000 - $70,000) & benefits package.

· Opportunities for professional development and certification reimbursement.

· Pathway to promotion: Systems Administrator, Network Administrator, or Jr. Engineer roles

· Collaborative, growth-focused team environment.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Application Question(s):

Which of the following would be the highest priority? and briefly explain your reasoning in one sentence:

A) The CEO of a 50-person company cannot access their email.

B) An endpoint detection alert flags suspected ransomware on a receptionist's workstation.

C) A primary hypervisor host goes offline, but the VMs successfully fail over to another node.

In a virtualized environment (whether VMware, Hyper-V, or Proxmox), a critical VM unexpectedly enters a "paused" or "suspended" state on its own. What is the most common storage-related cause for this?
A client calls in stating their "entire network is down." What are you doing before calling the ISP?

Experience:

Help Desk : 3 years (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

network support jobs in syracuse, ny

Level 3 Help Desk Technician

IT Field Service Technician

IT Field Service Technician

IT Field Service Technician

IT Field Technician

IT Support & Business Solutions Specialist

IT Helpdesk Technician

IT Field Service Technician

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

IT Field Service Support

Systems Application Associate

IT Support Specialist

IT Infrastructure Engineer

Service Engineering Technical Support Specialist

Enterprise IT Network Administrator

Field Engineer

IT Manager

Clinical Applications Support Administrator

Local Area Network Technician

Network Operations Center (NOC) Analyst - Syracuse, NY

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