Top 272 Association management Jobs in Syracuse, Ny

Customer Service Inside Application Sales Associate
SRGI —Syracuse, NY
- $55,000 - $75,000 a year
- Full-time
- English
- Mid-level
- In-person
- Disability insurance
- Health insurance
Quick Apply
General Diagnostic Cath Lab Technologist - Syracuse, New York
Supplemental Health Care —Syracuse, NY
- $2,840 - $3,034 a week
- Contract
- Hospital
- BLS Certification
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Attorney
Safe Harbor Wills and Trusts —Camillus, NY
- $90,000 - $95,000 a year
- Full-time
- Public speaking
- Mid-level
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Registered Nurse Supervisor
McHarrie Life/Syracuse Home Association —Baldwinsville, NY
- $36 - $42 an hour
- Part-time
- Management
- RN License
- Nursing home
- Free parking
- Paid holidays
Quick Apply
Agency Sales Representative
Colonial Life & Accident Insurance Co. —Liverpool, NY
- $60,000 - $100,000 a year
- Contract
- Hybrid work
- Background check
- Driver's License
- US work authorization
Quick Apply
Certified Surgical Technologist
St. Joseph's Health —Syracuse, NY
- $28.50 - $39.40 an hour
- Full-time
- CPR Certification
- Nursing
- Surgery
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Certified Surgical Technologist
St. Joseph's Health —Syracuse, NY
- $28.50 - $39.40 an hour
- Full-time
- CPR Certification
- Nursing
- Surgery
Quick Apply
1d
Certified Surgical Technologist
St. Joseph's Health —Syracuse, NY
- $28.50 - $39.40 an hour
- Full-time
- CPR Certification
- Nursing
- Surgery
Quick Apply
1d
Certified Surgical Technologist - Baylor program
St. Joseph's Health —Syracuse, NY
- $32.50 - $45.00 an hour
- 12 hour shift
- CPR Certification
- Nursing
- Surgery
Quick Apply
LPN- Assisted Living
McHarrie Life/Syracuse Home Association —Baldwinsville, NY
- $28.65 - $32.31 an hour
- Part-time
- RN License
- Mid-level
- Team management
- Free parking
- Health savings account
Quick Apply
Construction Superintendent - Syracuse / Cortland NY
The LiRo Group —Syracuse, NY
- $45 - $55 an hour
- Full-time
- Construction site
- Travel
- US work authorization
- Employee stock purchase plan
- Referral program
Construction Inspector
The LiRo Group —Syracuse, NY
- $40 - $52 an hour
- Urgently hiring
- Construction site
- 5 years
- Driver's License
Certified Surgical Technologist - Cardiovascular Operating Room
St. Joseph's Health —Syracuse, NY
- $28.50 - $39.40 an hour
- Full-time
- CPR Certification
- Nursing
- Surgery
Quick Apply
1d
Certified Surgical Technologist - Cardiovascular Operating Room
St. Joseph's Health —Syracuse, NY
- $28.50 - $39.40 an hour
- Full-time
- CPR Certification
- Nursing
- Surgery
Quick Apply
1d
Project Manager (Commercial Roofing)
Greenwood Industries —Syracuse, NY
- $100,000 - $125,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Service Technician - Air Products
MES Life Safety —Syracuse, NY
- $62,353.20 a year
- Full-time
- Mechanic experience
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
Quick Apply
School Dietitian
OCM BOCES —Onondaga County, NY
- $38.91 - $43.17 an hour
- Part-time
- School experience
- Bachelor's degree
- In-person
Quick Apply
ALP/ Home Care RN Manager
Loretto —Syracuse, NY
- $87,859 - $102,398 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Free parking
- Disability insurance
Physical Therapist Assistant
St. Joseph's Health —Syracuse, NY
- $24.60 - $36.90 an hour
- Full-time
- Heavy lifting
- BLS Certification
- Physical & Rehabilitation Medicine
Quick Apply
Diesel Mechanic
LAUNCH TransTechs —Baldwinsville, NY
- $24 - $33 an hour
- Full-time
- Computer literacy
- Mid-level
- US work authorization
- Health insurance
Quick Apply
3d

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Customer Service Inside Application Sales Associate

SRGI -
Syracuse, NY

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Professional networking
Customer communication
Teamwork
English
HVAC/R
Hydronic heating systems
HVAC sales
Attention to detail
HVAC design
Customer support
Associate's degree
Account management
Air conditioning

Full Job Description

The Customer Service Inside Application Sales Associate serves as a key point of contact for customers, balancing responsive service support with inside sales and application assistance, in support of SRGI's plumbing, heating and HVAC manufacturers. This role is responsible for maintaining strong customer relationships, supporting order and operational continuity, identifying sales opportunities, and coordinating with internal teams and manufacturers to deliver timely, accurate, and solution-oriented support. The position combines issue resolution, product and application guidance, quotation and follow-up activity, and structured CRM data management to drive both customer satisfaction and revenue growth.

Key Responsibilities

1. Customer Contact, Inquiry Management & Opportunity Identification

· Serve as a primary point of contact for customer communications, including order inquiries, shipping status requests, product availability questions, pricing requests, and basic application-related support

· Identify potential sales opportunities during customer interactions and route or develop them appropriately based on customer needs

· Qualify inbound requests by gathering key project, product, and application details to support accurate response and follow-up

· Route and escalate issues or opportunities to the appropriate internal or external teams using defined processes

2. Problem Resolution, Quoting, Application Support & Sales Coordination

· Document customer issues, requests, and opportunities accurately within the CRM system

· Resolve standard service issues independently while engaging Sales Team Members, manufacturers, or management for more complex matters

· Provide product and application guidance within established scope and coordinate more technical support when required

· Prepare quotations, product recommendations, and follow-up communication to move opportunities forward

· Present resolution or recommendation options and execute approved action plans

· Conduct follow-up with customers to confirm issue resolution, quotation status, and overall satisfaction

3. Order Management, Quote Support & Operational Coordination

· Provide accurate and timely updates regarding order status, ship dates, backorders, delays, quote status, and product availability

· Proactively notify customers of delays, changes, or key updates before they inquire

· Assist with order entry, purchase order entry, and warehouse shipments as needed

· Coordinate internally with customer service, sales, operations, and manufacturers to ensure smooth order processing and opportunity progression

· Support pipeline and backlog visibility by maintaining accurate records of open issues, quotes, and follow-up actions

4. Inbound Sales Support, General Inquiry Handling & Account Coordination

· Support inbound sales activity by responding to product, pricing, and availability requests in a timely and professional manner

· Help coordinate account follow-up activities, including quote follow-up, sample requests, literature requests, and customer callbacks

· Maintain a professional customer experience across all touchpoints while reinforcing company credibility with customers and manufacturers

5. Data, Reporting, CRM & Pipeline Management

· Track and log key service and sales metrics within the CRM system, including call volume, inquiry type, quote activity, follow-up status, and manufacturer association

· Maintain accurate notes, customer records, opportunity details, and task follow-ups to support visibility and accountability

· Support reporting requirements for internal teams and manufacturers related to customer service performance, open opportunities, and activity trends

Skills & Qualifications

· Strong communication, customer service, and relationship-building skills·

· Plumbing, heating and HVAC industry experience is a must

· Ability to identify customer needs and support inside sales opportunities in a consultative manner

· Problem-solving and decision-making capability within defined processes

· Attention to detail and accuracy in data entry, quotations, and order support

· Familiarity with CRM systems, order management tools, and sales support processes

· Ability to multitask across customer inquiries, quotes, follow-ups, and operational coordination

· Collaborative approach when working across departments and with manufacturer partners

Success Factors

· Maintains positive customer relationships through clear, timely, and solution-oriented communication

· Accurately documents and resolves issues while supporting customer opportunities with minimal handoff friction

· Balances responsiveness to service needs with proactive follow-up on quotes, requests, and application support

· Contributes to operational efficiency, customer retention, and revenue growth through strong coordination and data discipline

Pay: $55,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance

Education:

Associate (Preferred)

Experience:

HVAC/R: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

association management jobs in syracuse, ny

Customer Service Inside Application Sales Associate

General Diagnostic Cath Lab Technologist - Syracuse, New York

Attorney

Registered Nurse Supervisor

Agency Sales Representative

Certified Surgical Technologist

Certified Surgical Technologist

Certified Surgical Technologist

Certified Surgical Technologist - Baylor program

LPN- Assisted Living

Construction Superintendent - Syracuse / Cortland NY

Construction Inspector

Certified Surgical Technologist - Cardiovascular Operating Room

Certified Surgical Technologist - Cardiovascular Operating Room

Project Manager (Commercial Roofing)

Service Technician - Air Products

School Dietitian

ALP/ Home Care RN Manager

Physical Therapist Assistant

Diesel Mechanic

I want to receive the latest job alert for association management in syracuse, ny

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