Top 433 Support specialist Jobs in Syracuse, Ny

Billing Support Specialist
Rapid Response Monitoring —Syracuse, NY
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Residential
- Wellness program
- Health insurance
Quick Apply
12d
IT Help Desk Specialist
Belden Inc —East Syracuse, NY
- $67,000 - $72,000 a year
- Hybrid work
- Microsoft Outlook
- Research
- Office
- Health savings account
- Employee stock purchase plan
3d
Information Technology Support Specialist I/II
Nascentia Health —Syracuse, NY
- $62,353 - $88,792 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Help Desk Specialist 1
Community Financial System, Inc. —Syracuse, NY
- $21.75 - $30.50 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Associate IT Support Professional
Saab —East Syracuse, NY
- $62,354 - $64,400 a year
- On call
- Microsoft Outlook
- Pass drug screening
- No experience needed
- Paid holidays
- Disability insurance
Claims Administrative Support Specialist
Progressive —Syracuse, NY
- $20 - $21 an hour
- Monday to Friday
- Hybrid work
- Office
- Administrative experience
- High school diploma or GED
- Health savings account
- Disability insurance
4d
Academic Support Specialist
Syracuse University —Syracuse, NY
- $21.35 - $25.00 an hour
- Online Application
- Microsoft Word
- Microsoft Outlook
- Mid-level
Customer Care Specialist
SmartestEnergy —Syracuse, NY
- $26 - $32 an hour
- Email
- Hybrid work
- Mid-level
- Office
- 1 year
Quick Apply
Equipment Service Specialist
Steris —Syracuse, NY
- $76,075 - $98,450 a year
- Full-time
- Hospital
- Military
- Mid-level
- Paid holidays
- Disability insurance
Administrative Specialist
Syracuse University —Syracuse, NY
- $21.90 - $25.00 an hour
- Online Application
- Mid-level
- Office
- 3 years
Claims Support Specialist
Nascentia Health —Syracuse, NY
- $19.96 - $24.96 an hour
- Full-time
- Background check
- Pass drug screening
- Home Health
- Health savings account
- Paid holidays
Tenant Services Specialist
Syracuse Housing Authority —Syracuse, NY
- $58,000 - $65,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
Specialist- Office
Essilor and Subsidiaries —East Syracuse, NY
- $23.54 - $37.19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Paid time off
Help Desk Specialist
KMRG, LLC —Syracuse, NY
- $70,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Up to 50% travel
- Mid-level
10d
EHS Specialist - Canals West
New York Power Authority —Syracuse, NY
- $97,000 - $133,100 a year
- Mid-level
- Driver's License
- Bachelor's degree
Family Support for Student Success Specialist
CCSI —Syracuse, NY
- $51,500 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Bachelor's degree
Quick Apply
Administrative Specialist I
Syracuse University —Syracuse, NY
- $21.15 - $24.04 an hour
- Online Application
- Mid-level
- Office
- University
- Travel reimbursement
IT Support Specialist
KMRG, LLC —Syracuse, NY
- $70,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Up to 50% travel
- Mid-level
10d
Housing Outreach Specialist
Housing & Homeless Coalition of Central New York, INC —Syracuse, NY
- $26 - $30 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
5d
Youth Support Specialist
The Salvation Army Eastern Territory —Syracuse, NY
- $23 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
- Opportunities for advancement

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Billing Support Specialist

Rapid Response Monitoring -
Syracuse, NY

Quick Apply

Job Details

Full-time
$23 - $30 an hour
12 days ago

Benefits

Wellness program
Health insurance
Dental insurance
401(k)
Vision insurance
Opportunities for advancement

Qualifications

Organizational skills
Entry level

Full Job Description

Location

This position is 100% in-office and reports to our facility on site in Syracuse, NY.

Job Summary

This is the accounting position you have been searching for. Rapid Response Monitoring is looking for an individual to join our billing team. As a billing support specialist, you will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving and working with customers to resolve issues, this role will be a great fit for you.

Salary Range

$23.00 to $30.00 per hour, based on experience

Hours

Monday-Friday, 8:00am-5:00pm

Responsibilities

Proactively contact delinquent accounts in accordance with established collection procedures; help prevent defaults by offering options such as automatic payments or scheduled payment plans.
Recommend appropriate payment plan solutions to the Accounts Receivable Supervisory team for review and approval.
Foster strong client relationships to promote timely payments by building rapport and understanding customer payment behaviors.
Record and apply incoming payments to corresponding customer accounts; investigate and resolve discrepancies or billing issues.
Perform billing and invoicing tasks as assigned, including cancellations and credits, and monthly late statements.
Assist with audits as directed by the Accounts Receivable Supervisory team.
Set up new customer accounts promptly and accurately; maintain the billing database by updating customer information, services, and rates.
Generate and distribute accurate invoices, statements, credits, and late charges, including itemized details, via electronic data interchange when applicable.
Document billing changes related to new or existing service offerings and communicate updates to team members and supervisors.
Respond to customer billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues to the Accounts Receivable Supervisory team when necessary.
Assist in developing and implementing new billing procedures.
Investigate and resolve billing discrepancies and promptly report findings to the Accounts Receivable Supervisory team.
Able to contribute to the overall success of the company by performing all assigned duties in a professional, timely, and accurate manner.
Provide general administrative support to the department.

Qualifications

Basic Qualifications

Associate’s degree in business or related field.
Proven experience as a data entry clerk.
Proven ability to adapt to new software and changing office environment.
Solid understanding of basic accounting principles, fair credit practices and collection regulations.
Successfully clear drug screen and background check to meet industry and security licensing requirements

Preferred Qualifications

Bachelor’s Degree
Ability to effectively communicate verbally and in writing.
Experience with customer service and have ability to negotiate.
Strong organizational skills with the aptitude to pay attention to detail.
Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint).

What awaits you at Rapid Response

Annual salary increases
Medical, Dental, Vision, and 401k
Paid Vacation and Sick Time
Wellness Program + Wellness DAYS OFF
Internal advancement opportunities
The opportunity to make an impact on communities across the country every day

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

INDRR10

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Refine Your Search

support specialist jobs in syracuse, ny

Billing Support Specialist

IT Help Desk Specialist

Information Technology Support Specialist I/II

Help Desk Specialist 1

Associate IT Support Professional

Claims Administrative Support Specialist

Academic Support Specialist

Customer Care Specialist

Equipment Service Specialist

Administrative Specialist

Claims Support Specialist

Tenant Services Specialist

Specialist- Office

Help Desk Specialist

EHS Specialist - Canals West

Family Support for Student Success Specialist

Administrative Specialist I

IT Support Specialist

Housing Outreach Specialist

Youth Support Specialist

I want to receive the latest job alert for support specialist in syracuse, ny

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