Top 5 Collections agent/customer Jobs in Temple, Tx

Collections Agent/Customer Service
Platinum Autoplex LLC —Killeen, TX
- From $14 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Opportunities for advancement
Quick Apply
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Collections Agent/Customer Service

Platinum Autoplex LLC
Killeen, TX

Quick Apply

Job Details

Full-time
From $14 an hour
10 days ago

Benefits

Paid training
Opportunities for advancement

Full Job Description

Now Hiring: Customer Service & Collections Representative

Platinum Autoplex LLC – Killeen, TX

Platinum Autoplex LLC is a growing Buy Here Pay Here (BHPH) used car dealership committed to helping customers with transportation needs through flexible in-house financing. We are seeking a motivated, reliable, and customer-focused individual to join our team.

No collections experience? That's okay! We provide paid training for the right candidate with a positive attitude and a willingness to learn.

Position Summary

As a Customer Service & Collections Representative, you will work directly with customers to maintain positive relationships while assisting with payment arrangements, account maintenance, and general office operations. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Primary Responsibilities

Contact customers by phone, text, and email regarding account payments
Accept and process customer payments
Explain loan terms, payment options, and account status
Assist customers with payment arrangements when appropriate
Update customer contact information, references, and insurance information
Monitor insurance compliance and maintain accurate customer records
Answer incoming telephone calls and direct calls appropriately
Greet customers and visitors in a professional and friendly manner
Prepare, review, and process contracts and dealership paperwork
Scan, file, organize, and maintain customer files and records
Perform data entry with accuracy and attention to detail
Assist with general office duties, including filing, copying, scanning, mailing, and maintaining office organization
Support daily dealership operations and assist other team members as needed
Provide exceptional customer service while maintaining professionalism and confidentiality

Qualifications

Previous customer service, office, cashier, collections, or dealership experience is a plus, but not required
Strong verbal and written communication skills
Friendly, professional, and dependable
Excellent organizational and multitasking abilities
Strong attention to detail
Basic computer skills, including Microsoft Word, Excel, Outlook, and general office software
Ability to work independently and as part of a team
Bilingual (English/Spanish) is a plus
Must be willing to work some Saturdays.

What We Offer

Paid training
Competitive pay based on experience
Full-time or Part-time, stable employment
Friendly and supportive team environment
Opportunities for advancement and career growth
Fast-paced workplace where every day is different

If you're dependable, enjoy helping people, and are looking for an opportunity to build a long-term career with a growing company, we'd love to meet you.

Apply today and become part of the Platinum Autoplex team!

Platinum Autoplex LLC
217 W. Veterans Memorial Blvd.
Killeen, TX 76541
Phone: (254) 213-3833

Pay: From $14.00 per hour

Ability to Commute:

Killeen, TX 76541 (Required)

Ability to Relocate:

Killeen, TX 76541: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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collections agent/customer jobs in temple, tx

Collections Agent/Customer Service

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