Top 348 It support Jobs in Tennessee

Customer Service Engineer
Kavant Solutions —Murfreesboro, TN
- Full-time
- Microsoft Excel
- Computer Science
- Mid-level
Quick Apply
Service Desk Analyst
HRT of TN LLC —Nashville, TN
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
2d
Level 2 Engineer/Technician (MSP Help Desk & Project Work)
TeamLogic IT, Memphis, TN —Memphis, TN
- $25 - $30 an hour
- Full-time
- Hybrid work
- Background check
- Software troubleshooting
- System design
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician
AdvancedHEALTH —Goodlettsville, TN
- $50,000 - $55,000 a year
- HIPAA
- High school diploma or GED
- Reliable transportation
- Mileage reimbursement
- Health savings account
Quick Apply
IT Help Desk Technician
Robert Half —Oak Ridge, TN
- $50,000 - $55,000 a year
- Office
- Windows
- Driver's License
- Disability insurance
- Dental insurance
Quick Apply
Technical Support Representative
CVS Health —Tennessee
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
7d
IT Service Desk Support Specialist
TriStar Centennial Medical Center —Nashville, TN
- Weekends as needed
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
20h
IT Service Desk Support Specialist
TriStar Southern Hills Medical Center —Nashville, TN
- Weekends as needed
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
20h
Technical Support Specialist
Knipper HEALTH —Memphis, TN
- $23 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 4 years
- Paid parental leave
- Health insurance
Healthcare Technical Support
U.S. Bank National Association —Tennessee
- $20.00 - $24.38 an hour
- Full-time
- Research
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
2d
General Support Technician
Allevia Technology —Maryville, TN
- $40,000 - $45,000 a year
- Full-time
- Office
- Entry level
Quick Apply
IT Desktop Support (8a-5p) IT Enterprise Technology - Johnson City, TN
Ballad Health —Johnson City, TN
- Weekends as needed
- Remote
- Office
- High school diploma or GED
- 1 year
2d
Technical Support Specialist
CareTria —Memphis, TN
- $23 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 4 years
- Paid parental leave
- Health insurance
Level 1 Help Desk Technician
City Of Shelbyville —Shelbyville, TN
- $50,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
7h
IT Technician
EAGLE DISTRIBUTING OF MEMPHIS LLC —Memphis, TN
- Full-time
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
GBE Alliance —Nashville, TN
- $70,000 - $77,000 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
- 401(k)
- Vision insurance
Quick Apply
Support - Product Support Specialist
Aline —Tennessee
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
IT Tech Support -- Senior
Apolent Corporation —Brentwood, TN
- 5 years
- Senior level
Help Desk Technician
Highland Ventures —Brentwood, TN
- Weekends as needed
- HIPAA
- Windows
- Clinic
- Paid holidays
- Dental insurance
Help Desk Technician
Smith & Wesson Brands, Inc —Maryville, TN
- Computer literacy
- English
- Office

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it support jobs near tennessee

Customer Service Engineer

Kavant Solutions
Murfreesboro, TN

Quick Apply

Job Details

Full-time

Qualifications

Computer Science
Bachelor's degree
Computer hardware
Computer networking
IT

Full Job Description

Customer Service Engineer (CSE)

Location: Alvin C. York VA Medical Center, 3400 Lebanon Rd, Murfreesboro, TN 37129
Program: Department of Veterans Affairs (VA) – End User Operations (EUO), Southeast Region
Employment Type: 1099 Contractor
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
Clearance Requirement: Public Trust

Job Overview

We are seeking a dynamic and proactive Customer Service Engineer to support the Department of Veterans Affairs (VA) at the Alvin C. York VA Medical Center in Murfreesboro, Tennessee. This role focuses on providing comprehensive onsite and remote IT support to end users, responding to user requests, diagnosing technical issues, and delivering timely and effective solutions to ensure optimal system performance and customer satisfaction.

In this role, you will work closely with technical teams and stakeholders to support the installation, maintenance, and troubleshooting of computer systems and equipment. You will assist with system administration tasks, manage service requests through ticketing systems, and contribute to maintaining accurate system documentation and logs. This position requires strong communication skills, problem-solving abilities, attention to detail, and the ability to work both independently and collaboratively in a dynamic healthcare environment.

Duties and Responsibilities

Support the Department of Veterans Affairs with the installation, maintenance, testing, and troubleshooting of computer systems and equipment to ensure optimal operation and user satisfaction.
Provide remote and desk-side technical support by responding to IT support tickets, diagnosing issues, and performing repair activities on hardware and software components.
Assist in setting up and maintaining user accounts, interfacing with software applications, compiling reports, and responding to customer requests.
Support the maintenance of Active Directory and other system accounts, assist with connectivity and client applications, and contribute to the configuration and support of local and wide area network services.
Monitor and manage incidents within the ServiceNow ticketing system to ensure adherence to established processes, identifying discrepancies and recommending corrective actions as needed.
Utilize established debugging protocols and processes to troubleshoot and resolve technical issues reported by users.
Facilitate equipment lifecycle activities, including deployments, returns, unboxing, inventory management, and verification.
Perform routine system administration tasks and maintain accurate system administration logs and documentation.
Collaborate with technical teams and stakeholders to ensure timely issue resolution and high-quality customer service delivery.
Support a work environment that includes both sedentary and physical activities, including handling equipment and adhering to safety protocols. This may include navigating throughout medical center facilities to repair or replace equipment.
Travel as needed to support surge capacity requirements, including temporary assignments that may require extended onsite support.

Required Qualifications

Bachelor's degree in Computer Science, Electronics Engineering, or another technical discipline.
Eight (8) additional years of relevant experience may be substituted for the education requirement.
Two (2) or more years of experience in IT technical support, help desk operations, or system administration.
Experience troubleshooting hardware and software issues in a customer-facing environment.
Strong communication, customer service, and problem-solving skills.
Ability to perform physical tasks, including lifting up to 50 pounds and moving throughout work areas for extended periods.
Ability to work independently and collaboratively within a team environment.
Ability to obtain and maintain a Public Trust Clearance.
Must be a U.S. Citizen or Green Card Holder.

Preferred Qualifications

Experience conducting routine system administration tasks and maintaining system administration logs.
Knowledge of debugging protocols and troubleshooting methodologies.
Familiarity with Active Directory, Microsoft Windows environments, and basic network services.
Experience using ServiceNow or similar IT Service Management (ITSM) platforms.
Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
Experience working in a federal government, Department of Veterans Affairs, or healthcare environment.
Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus.

Work Environment

This position is performed onsite at the Alvin C. York VA Medical Center and requires direct interaction with clinical and administrative staff. The successful candidate must maintain a professional demeanor, provide exceptional customer service, and adhere to all applicable VA security, privacy, and safety requirements.

Job Type: Full-time

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in tennessee

Customer Service Engineer

Service Desk Analyst

Level 2 Engineer/Technician (MSP Help Desk & Project Work)

Help Desk Technician

IT Help Desk Technician

Technical Support Representative

IT Service Desk Support Specialist

IT Service Desk Support Specialist

Technical Support Specialist

Healthcare Technical Support

General Support Technician

IT Desktop Support (8a-5p) IT Enterprise Technology - Johnson City, TN

Technical Support Specialist

Level 1 Help Desk Technician

IT Technician

IT Support Analyst

Support - Product Support Specialist

IT Tech Support -- Senior

Help Desk Technician

Help Desk Technician

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