Top 498 Customer support Jobs in Tigard, Or

Contact Center Representative
NW Priority Credit Union —Beaverton, OR
- $21 - $28 an hour
- Overtime
- Analysis skills
- Travel
- Ability to sit for extended periods
DFC Customer Service Representative I
Driveway Finance Corporation —Tigard, OR
- $20 an hour
- Full-time
- 18 years or older
- Word processing
- Windows
- Employee stock purchase plan
- Paid holidays
Quick Apply
Contact Center Specialist (Remote must live in OR)
Hiregy —Oregon
- $22 - $24 an hour
- Rotating shift
- Remote
- Background check
- High school diploma or GED
- Marketing
Quick Apply
Verizon Associate
DR Solutions, Inc. —Wilsonville, OR
- $50,000 - $60,000 a year
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
Client Service Associate
Mariner Wealth Advisors —Tigard, OR
- $70,000 - $85,000 a year
- Full-time
- Office
- High school diploma or GED
- Analysis skills
10d
Contact Center Representative I
The Standard —Portland, OR
- $20.00 - $26.20 an hour
- Full-time
- Remote
- Background check
- Research
- High school diploma or GED
- Paid parental leave
- Paid holidays
2d
Part-Time Client Service Associate
Morgan Stanley —Lake Oswego, OR
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Client Success Representative (Remote)
Demand.com —Portland, OR
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Sales Support Associate II
Coach —Tigard, OR
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Member Service Representative I (Beaverton, OR)
RIVERMARK COMMUNITY CREDIT UNION —Beaverton, OR
- $22.88 - $31.00 an hour
- Call employer
- Spanish
- Research
- High school diploma or GED
Customer Service Manager, Airport Customer Experience - PDX
American Airlines —Portland, OR
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
4d
Patient Service Representative I
NEIGHBORHOOD HEALTH CENTER —Portland, OR
- $21.07 - $27.41 an hour
- Full-time
- Writing skills
- Pass drug screening
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
9d
Customer Service Associate I
Dollar Tree —Tigard, OR
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)
Phamily —Portland, OR
- $21 an hour
- Part-time
- Remote
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Customer Support Specialist
NAVEX —Lake Oswego, OR
- $24 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Continuous improvement
9d
Support Associate
White House Black Market —Tigard, OR
- 8 hour shift
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Representative I
Mclane Company, Inc. —Tualatin, OR
- $20.00 - $22.50 an hour
- Full-time
- Background check
- Pass drug screening
- English
- Profit sharing
- Health savings account
Pharmacy Customer Service Associate
Walgreens —Beaverton, OR
- $17.30 - $19.00 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Desktop Support Specialist
Computer Aid, Inc. —Beaverton, OR
- $30 - $31 an hour
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
12d
Customer Service Representative
Caliber —Beaverton, OR
- $19 - $22 an hour
- Full-time
- Writing skills
- US work authorization
- 1 year
- Paid holidays
- Health insurance

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Contact Center Representative

NW Priority Credit Union -
Beaverton, OR

Apply Now

Job Details

Full-time
$21 - $28 an hour

Qualifications

Confidential information handling
Email customer support
Technical support via phone
Account maintenance
Financial transaction processing
Phone communication
Account troubleshooting
Client inquiry handling
Promoting bank products
Answering guest questions
Scanning
Incident Escalation
Post-sales issue resolution
Customer engagement
Data entry
Document imaging
Assisting with digital banking services
Productivity software
Handling account queries
Technical support via email
Balancing end-of-day transactions
Promoting bank services
Account opening
Client interaction via phone calls
Banking regulatory compliance

Full Job Description

Description:

NW Priority Credit Union is excited to offer a new position to join our team at our Beaverton branch. An entry-level contact center employee services as the primary point of contact for members, handling various types of inbound calls and communication. Their responsibilities include answering member inquiries, resolving issues, providing product or service information, and ensuring a positive member experience. This position is best suited for someone with financial experience, who has strong communication skills, problem-solving abilities, and the ability to work efficiently in a fast-paced environment are essential for this role while upholding the credit union philosophy of people helping people.

Core Job Requirements

Respond to member questions and concerns via phone and email ensuring accurate and timely responses.
Identify and troubleshoot member issues, offering solutions within company guidelines or escalating to higher-level support when necessary.
Provide exceptional member service by assisting with members digital inquiries (mobile and online banking) and engaging with the Contact Center Supervisor when needed.
Recognizes members’ needs to proactively open, maintain and update personal accounts and refer members to other services such as loan services and investment services.
Offer detailed and accurate information regarding company products, services, and policies to assist members. Regularly update knowledge on new products, services, or company policies to provide accurate and current information to members.
Ensure that members’ unresolved concerns are tracked and followed up promptly to guarantee resolution.
Provides routine information on credit union services, policies, membership eligibility, type of credit union accounts, inquiries regarding account balance, status and history. Performs all types of non-monetary transactions within established limits to prevent fraud and losses.
Entering stop payments for checks and check reorders. Completes appropriate documents and refers them to Accounting/Electronic Services for assistance when necessary.
Assist members with online banking password resets and enrollments. Ensuring successful login attempt while on the phone with member. Enroll members in mobile deposit as requested and approved.
Process convenience pay requests by members.
Process lost debit and credit cards by completing forms and issue replacement.
Scan paper documents into Laserfiche.
Work with colleagues and supervisors to share knowledge, improve processes, and enhance team performance.
Completes job assignments delegated by Contact Center Supervisor.
Responsible for complying with all laws, statutes, rules, and regulations which govern the credit union, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.
Participate in required meetings and training.
Performs other duties as assigned by management.

Requirements:

Job Experience: Minimum of one year in a banking or credit union environment required. Knowledge of advanced cross servicing techniques to cross service members competently.

Software Skills: Excellent computer skills with knowledge of Microsoft Office software.

Physical Demands: Required to sit for extended periods and occasional walking to provide member services. Noise level moderate to high in immediate area and normal range of hearing necessary to communicate by telephone and in person with staff and members.

Work Conditions: Regular workday with occasional overtime. Ability to travel to branch locations. Exposed to potentially hazardous conditions (robbery).

Other Skills: Strong organizational and analytical skills required to resolve member/staff questions or problems. Must maintain a high degree of accuracy in handling cash, balancing a cash drawer, and entering member transactions into the computer. Must demonstrate excellent written and oral communication skills. Strong interpersonal skills to represent the Credit Union professionally and positively to members and to interact daily with staff and management. Ability to exercise judgment and maintain confidentiality in dealing with membership and staff. Ability to complete or resume tasks despite interruptions.

Apply Now

Refine Your Search

customer support jobs in tigard, or

Contact Center Representative

DFC Customer Service Representative I

Contact Center Specialist (Remote must live in OR)

Verizon Associate

Client Service Associate

Contact Center Representative I

Part-Time Client Service Associate

Client Success Representative (Remote)

Sales Support Associate II

Member Service Representative I (Beaverton, OR)

Customer Service Manager, Airport Customer Experience - PDX

Patient Service Representative I

Customer Service Associate I

Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)

Customer Support Specialist

Support Associate

Customer Service Representative I

Pharmacy Customer Service Associate

Desktop Support Specialist

Customer Service Representative

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