Top 44 Customer service representative remote Jobs in Timonium, Md

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Client Service Analyst
UnitedHealth Group —Hunt Valley, MD
- $24 - $43 an hour
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
Client Support Specialist
AMERICAN SUBSTANCE ABUSE PROFESSIONALS INC —Cockeysville, MD
- $18.50 - $19.00 an hour
- Remote
- Analysis skills
- Typing
- Communication skills
Remote Client Agent (Work From Home) | Flexible Schedule
The Gainey Agency —Baltimore, MD
- Part-time
- Remote
- 18 years or older
- Computer literacy
- No experience needed
- Opportunities for advancement
- Flexible schedule
Quick Apply
Client Success Representative (Remote)
Demand.com —Baltimore, MD
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative I
Versant Health —Baltimore, MD
- $17.75 - $21.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
13d
Call Center Service Representative 3 (SCA)
Peraton —Linthicum, MD
- $39,000 - $62,000 a year
- Remote
- High school
- Writing skills
- Mid-level
- Travel reimbursement
- Health savings account
Customer Service Representative
Walden University —Columbia, MD
- $18 - $23 an hour
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Client Services Specialist-Remote
Lumelight —Pikesville, MD
- $45,000 - $50,000 a year
- Extended hours
- Remote
- Writing skills
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
9d
Remote Customer Service & Client Support Agent – Work From Home
The Gainey Agency —Baltimore, MD
- Remote
- 18 years or older
- US work authorization
- Entry level
- Work from home
- Opportunities for advancement
Quick Apply
Remote Customer Service | Insurance Agent
The Gainey Agency —Baltimore, MD
- Full-time
- Remote
- Mid-level
- Residential
- Communication skills
- Opportunities for advancement
Quick Apply
Insurance Customer Service Representative
The Gainey Agency —Baltimore, MD
- Remote
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Outbound Enrollment Specialist – Bilingual (Healthcare)
Scene Health —Baltimore, MD
- $25 an hour
- Weekends as needed
- Remote
- Spanish
- 3 years
- US work authorization
1d
Customer Success Manager
Medisolv Inc —Clarksville, MD
- Full-time
- Remote
- Background check
- US work authorization
- Senior level
Quick Apply
10d
FHA Mortgage Origination Representative
Contact Government Services, LLC —Baltimore, MD
- $37,000 - $42,000 a year
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager (PR & Communications)
Hire Hangar —Elkridge, MD
- $70,000 - $90,000 a year
- Contract
- Remote
- Google Workspace
- Mid-level
- Presentation skills
Quick Apply
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Quest Diagnostics —Baltimore, MD
- $130,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Up to 50% travel
- Writing skills
- Fuel card
- Employee stock purchase plan
Quick Apply
2d
Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations
Shields Health Solutions —Baltimore, MD
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
Senior Manager Operations, Alsense(R)
Danfoss —Baltimore, MD
- $110,000 - $135,000 a year
- Full-time
- Remote
- Product management
- Travel
- Senior level
Customer Success Manager (Public Sector)
ZeroFox —Baltimore, MD
- $85,000 - $100,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Travel
- Health insurance
- 401(k)
Quick Apply

I want to receive the latest job alert for customer service representative remote in timonium, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative remote jobs near timonium, md

Scheduler jobs in Baltimore, MD

Customer Service Representative jobs in Baltimore, MD

Customer Service Representative jobs in Columbia, MD

Certified Pharmacy Technician jobs in Baltimore, MD

Customer Advocate jobs in Baltimore, MD

Customer Success Manager jobs in Baltimore, MD

Senior Operations Manager jobs in Baltimore, MD

Enrollment Specialist jobs in Baltimore, MD

Christ Hospital Scheduler jobs in Cincinnati, OH

Remote Appointment Scheduler jobs in Connecticut

Surgery Scheduler jobs in Seattle, WA

Medical Scheduler jobs in Seattle, WA

Remote Scheduler jobs in Houston, TX

Medical Scheduler Remote jobs in Orlando, FL

Call Center Representative jobs in Westminster, CO

Call Center Representative jobs in Davenport, IA

Call Center jobs in Grand Rapids, MI

Call Center Representative jobs in Twin Falls, ID

Data Center jobs in Houston, TX

Call Center Representative jobs in Frisco, TX

Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Apply Now

Job Details

Full-time
$32,256 - $59,136 a year

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Apply Now

Refine Your Search

customer service representative remote jobs in timonium, md

Customer Service Advocate I (Remote)

Client Service Analyst

Client Support Specialist

Remote Client Agent (Work From Home) | Flexible Schedule

Client Success Representative (Remote)

Customer Service Representative I

Call Center Service Representative 3 (SCA)

Customer Service Representative

Client Services Specialist-Remote

Remote Customer Service & Client Support Agent – Work From Home

Remote Customer Service | Insurance Agent

Insurance Customer Service Representative

Outbound Enrollment Specialist – Bilingual (Healthcare)

Customer Success Manager

FHA Mortgage Origination Representative

Customer Success Manager (PR & Communications)

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Senior Manager Operations, Alsense(R)

Customer Success Manager (Public Sector)

I want to receive the latest job alert for customer service representative remote in timonium, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected