Top 14 Service desk technician Jobs in Tinker Afb Ok

Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
Help Desk Technician
UNITED PETROLEUM TRANSPORTS INC —Oklahoma City, OK
- Full-time
- Research
- Office
- Windows
Quick Apply
Enterprise Service Desk Technician (SIPRNet)
CACI —Tinker AFB, OK
- $20.26 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Flexible schedule
IT Help Desk Support
Bethany Children's Health Center —Bethany, OK
- On call
- Children
- Pediatrics
- Associate's degree
- Tuition reimbursement
1d
Tier 1 Helpdesk Technician
Bowhead —Oklahoma City, OK
- Up to $23.40 an hour
- 8 hour shift
- Hybrid work
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
7d
Client Services Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Writing skills
- Mid-level
Enterprise Service Desk Support Analyst
CACI —Oklahoma City, OK
- $20.26 an hour
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Windows
- Health insurance
- On-the-job training
1d
PC Network Support Tech 4 - Top Secret
Northrop Grumman —Oklahoma City, OK
- $59,400 - $99,000 a year
- Overtime
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Support Technician I
Dobson Technologies —Oklahoma City, OK
- On call
- Mid-level
- Residential
- High school diploma or GED
Quick Apply
1d

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Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
May vary based on technical training, certification(s), or degree. Provides technical support and troubleshooting to voice and AV systems, hardware, and…
$19.12 - $25.88 an hour
Help Desk Technician
UNITED PETROLEUM TRANSPORTS INC —Oklahoma City, OK
Identify, research, and resolve technical problems within technical abilities. This role routinely uses standard office equipment such as computers, phones, and…
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply

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Help Desk Technician

General Dynamics Information Technology -
Oklahoma City, OK

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Job Details

$19.12 - $25.88 an hour

Benefits

Internal mobility program
Paid holidays
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

Help Desk Technician I

Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Help Desk Technician I you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician I joining our team to:

Provide support via the telephone and/or Internet to respond to customer inquiries and resolve routing issues.
Responds to inquiries received through phone, mail and/or face-to-face contact by following standard scripts and procedures.
Capable of using a computer system to track questions and answers, as well as enter orders. Responds to inquiries requiring a written response with the use of standard or form letters.
Provide technical audiovisual, multi-media, and video support services for meetings, conferences, training sessions, and other events
Assist in the setup, installation, testing, operation, and maintenance of equipment for audio and video conferencing and teleconferencing meeting needs
Assist with audio visual system deployments including hardware and software configuration
Conducts sound, visual, and performance quality checks on AV equipment
Assist in operating sound and visual equipment during live events
Performs maintenance actions including inspections, service contracts, and upgrades
Monitors VTC equipment and system performance to ensure satisfactory operation
Troubleshoots hardware, software, infrastructure and Enterprise problems
Install video switching devices, media converters, wall monitors/televisions, and video control devices that support AV systems
Provides technical assistance and training to users
Participates in special projects as required
May provide guidance and work leadership to less-experienced staff members. Resolves more complex issues submitted by less-experience Specialists. Participates in special projects as required.

Position Requirements

1+ years of related customer support, call center or help desk experience.
Provide weekend and holidays coverage as needed.
Requires a High School Diploma or GED. Associates Degree preferred.
ITIL Foundation Certified (Preferred).
HDI CSR Certified (Preferred).
Must be able to obtain/retain an FAA PIV badge (Mandatory).

FAVES Citizenship Requirements - 3.14-3 Foreign Nationals as Contractor Employees (April 2008)

Each contractor or subcontractor employee under this contract having access to FAA facilities, sensitive information, or resources must be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form I-151, or who presents other evidence from the U.S. Citizenship and Immigration Service that employment must not affect his/her immigration status.
Aliens and foreign nationals proposed under this contract must meet the following conditions in accordance with FAA Order 1600.72A, chapter 5, paragraph 7 & 8:
Must have resided within the United States for three (3) of the last five (5) years unless a waiver of this requirement is requested and approved in accordance with the requirements stated in FAA Order 1600.72A, chapter 5, paragraph 9;
A risk or sensitivity level designation can be made for the position; and
The appropriate security-related background investigation/inquiry can be adequately conducted. (c) Interim suitability requirements may not be applied unless the position is low/moderate in risk, and/or temporary, and/or is not in a critical area position.

HOW A HELP DESK TECHNICIAN I WILL MAKE AN IMPACT

Provides technical support and troubleshooting to voice and AV systems, hardware, and software.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

1 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Salary and Benefit Information

The likely hourly rate for this position is between $19.12 - $25.88. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Refine Your Search

service desk technician jobs in tinker afb ok

Help Desk Technician

Help Desk Technician

Enterprise Service Desk Technician (SIPRNet)

IT Help Desk Support

Tier 1 Helpdesk Technician

Client Services Technician

Enterprise Service Desk Support Analyst

PC Network Support Tech 4 - Top Secret

Support Technician I

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