Top 5 Desktop support technician Jobs in Torrington, Ct

IT Help Desk Technician (Onsite – Torrington, CT)
Aptyx —Torrington, CT
- $68,000 - $82,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Hartford, CT
- $47,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
12d
Printer/Copier Field Service Technician
Aztec —Hartford, CT
- $55,000 - $65,000 a year
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply

Related jobs to explore

Based on your search for desktop support technician

Production Machinery Technician
Accelera —New Hartford, CT
Valid driver's license and a collaborative approach to team-based problem solving. You will leverage your technical aptitude to optimize machine performance,…
$19.00 - $24.20 an hour
Quick Apply
IT Help Desk Technician (Onsite – Torrington, CT)
Aptyx —Torrington, CT
As the primary onsite IT presence at your facility, you'll play an important role in supporting day-to-day operations, coordinating with the broader IT team,…
$68,000 - $82,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
5d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician in torrington, ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near torrington, ct

Desktop Support Technician jobs in Hartford, CT

Field Service Technician jobs in Hartford, CT

It Support jobs in Rochester, NY

Ekg Technician jobs in Homestead, FL

Desktop Support Technician jobs in Gaithersburg, MD

Sterile Processing Technician jobs in Virginia Beach, VA

Desktop Support Technician jobs in League City, TX

Er Patient Care Technician jobs in New Jersey

Desktop Support Technician jobs in Pensacola, FL

Desktop Support Technician jobs in Hillsboro, OR

Behavior Technician jobs in Lodi, CA

Level C Technician jobs in New Jersey

Helpdesk Technician jobs in Troy, MI

Helpdesk Technician jobs in Smyrna, GA

Helpdesk Technician jobs in West Palm Beach, FL

Biomedical Equipment Technician jobs in Mississippi

Maternity Patient Care Technician jobs in Dayton, OH

Helpdesk Technician jobs in Lima, OH

Field Service Technician jobs in Richland, WA

Meter Service jobs in Providence, RI

IT Help Desk Technician (Onsite – Torrington, CT)

Aptyx -
Torrington, CT

Quick Apply

Job Details

Full-time
$68,000 - $82,000 a year

Qualifications

Customer communication
Network troubleshooting
Internal employee customer service
Desktop (troubleshooting support)
IT department experience

Full Job Description

Department: Information Technology

Reports To: Director of IT Services

Employment Type: Full-Time

Location: Onsite – Torrington, CT

Join the Team

Aptyx is building a modern, collaborative internal IT organization, and we're looking for an energetic IT Help Desk Technician to join the journey.

This role is perfect for someone who enjoys helping people, solving problems, and being the go-to technology resource for their location. You'll work closely with employees across the business, providing exceptional support while helping keep systems running smoothly and efficiently.

As the primary onsite IT presence at your facility, you'll play an important role in supporting day-to-day operations, coordinating with the broader IT team, and assisting with local projects that require hands-on technical support.

If you enjoy variety in your day, taking ownership of issues, and making a real impact on the employee experience, we'd love to meet you.

What You'll Do

End-User Support

Provide friendly, responsive onsite and remote IT support
Serve as the first point of contact for employee technology issues and requests
Triage, prioritize, troubleshoot, and resolve support tickets
Communicate clearly with users and provide timely updates
Escalate complex issues when appropriate while remaining engaged through resolution
Deliver a positive support experience that helps employees stay productive

Onsite IT Operations

Act as the primary IT resource for your assigned location
Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals
Assist with workstation setups, equipment deployments, and user onboarding
Support local network, connectivity, and infrastructure troubleshooting
Coordinate and assist with onsite technology projects, upgrades, and office moves
Serve as the local "hands and eyes" resource for the broader IT team

Technology Support

Support a broad range of technologies including:

Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
Active Directory and Entra ID
Windows workstations and endpoint management tools
Wi-Fi, VPN, and basic network troubleshooting
ERP and business applications, including Epicor, Sage, and other operational systems
Manufacturing, engineering, and shipping-related applications

DocumentationContinuous Improvement

Maintain accurate ticket notes and documentation
Contribute to IT knowledge base articles and support documentation
Follow security, compliance, and IT best practices
Identify opportunities to improve processes and enhance the employee experience

What We're Looking For

Required Qualifications

2–5+ years of IT support, Help Desk, Desktop Support, or related experience
Strong troubleshooting skills across hardware, software, and basic networking
Excellent customer service and communication skills
Ability to prioritize and manage multiple requests effectively
Strong sense of ownership and accountability
Comfortable working independently while collaborating with a larger IT team
Positive attitude and willingness to learn

Preferred Experience

Microsoft 365 administration and support
Active Directory and Entra ID
Endpoint management tools such as Intune
Networking fundamentals (DNS, DHCP, TCP/IP, VPN)
ERP or line-of-business application support
Manufacturing or multi-site business environments

What Makes You Successful

You enjoy helping people and solving problems
You take ownership and follow through
You communicate clearly and professionally
You stay organized in a fast-paced environment
You are proactive and always looking for ways to improve
You work well both independently and as part of a team

Work EnvironmentRequirements

100% onsite at assigned location
Ability to perform hands-on technical work and equipment installations
Occasional after-hours support when necessary
Limited travel may be required to support other Aptyx locations

Why Join Aptyx?

At Aptyx, you'll have the opportunity to help shape the future of our internal IT organization. You'll work alongside a collaborative team, support employees across the business, and contribute to meaningful technology initiatives that directly impact company success.

Most importantly, you'll see the results of your work every day-helping people, solving challenges, and making technology work better for everyone.

Quick Apply

Refine Your Search

desktop support technician jobs in torrington, ct

IT Help Desk Technician (Onsite – Torrington, CT)

Desktop Support Technician

Printer/Copier Field Service Technician

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician in torrington, ct

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected