Top 81 Business operations Jobs in Tri Cities Wa

Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Project Manager - Energy
Cupertino Electric, Inc. —Tri-Cities, WA
- $106,000 - $170,000 a year
- Full-time
- Construction site
- Mid-level
- Office
2d
Manager Trainee
J.B. Hunt —Richland, WA
- $48,400 - $60,500 a year
- Weekends as needed
- Military
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
13d
Operations Coordinator
Columbia River Plumbing —Kennewick, WA
- $45,000 - $67,000 a year
- Construction site
- Mid-level
- Office
Quick Apply
Branch Manager
AGRI-SERVICE, LLC —Pasco, WA
- $83,000 - $110,240 a year
- Clean driving record
- 5 years
- Computer literacy
- Health savings account
- AD&D insurance
9d
HR Office Assistant
Franklin County, WA —Pasco, WA
- $23.51 - $31.55 an hour
- Part-time
- Background check
- Spanish
- Computer literacy
9d
Power Operations Manager
City of Richland, WA —Richland, WA
- $175,198 - $210,246 a year
- Full-time
- Customer service
- 5 years
- Driver's License
- AD&D insurance
- Paid holidays
Lead Mentor, Conduct of Operations
TerraGraphics —Richland, WA
- $135,000 - $240,000 a year
- Full-time
- Hybrid work
- Management
- 5 years
- Military
Quick Apply
Operations Manager, Richland
Standard Nuclear, Inc. —Richland, WA
- Full-time
- 5 years
- Engineering
- Office
- Health savings account
- Paid holidays
Quick Apply
Operations Manager/Team Leader
GESA CREDIT UNION —Richland, WA
- $80,168.40 - $119,957.52 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Commuter assistance
- Paid holidays
2d
Site Manager
Tri-Cities Community Health —Kennewick, WA
- $85,113.60 - $121,076.80 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- 403(b) matching
- Health insurance
General Manager- Holiday Inn on the River Richland
Ignite Hotels —Richland, WA
- $85,000 - $95,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Ability to climb stairs
- Paid time off
13d
Internal Operations and Compliance Auditor
Ignite Hotels —Richland, WA
- $80,500 - $90,000 a year
- Weekends as needed
- Background check
- CPR Certification
- ServSafe
- Paid time off
Quick Apply
Project Manager
VNS Federal Services —Richland, WA
- Bachelor of Science
- 11+ years
- Bachelor's degree
People Services Business Partner
Lourdes Health —Pasco, WA
- $36.74 - $38.46 an hour
- Full-time
- Management
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
Quick Apply
6d
Environmental Compliance Specialist (Repost)
Hanford Tank Waste Operations & Closure, LLC (H2C) —Richland, WA
- $109,013 - $151,038 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Corporate Director of Hotel Operations
Eternal Hotels —Pasco, WA
- $90,000 - $110,000 a year
- Full-time
- 7 years
- Office
- Hotel
- Health savings account
- Relocation assistance
Environmental Solutions Field Project Manager
Republic Services —Pasco, WA
- $82,600 - $113,650 a year
- Full-time
- Microsoft Excel
- Driver's License
- Bachelor's degree
- AD&D insurance
- Employee stock purchase plan
Manager II, Product Center
Framatome North America —Richland, WA
- $146,000 - $199,000 a year
- Full-time
- Background check
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Disability insurance
Equipment Import/Export Specialist
Volm Companies —Pasco, WA
- $53,081.60 - $72,904.00 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply

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business operations jobs near tri cities wa

Project Manager

Zimmerman Associates, Inc. -
Washington State

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Job Details

Contract

Qualifications

Customer communication
Healthcare staff management
Regulatory compliance
English
Client relationship development
DoD experience
Bachelor's degree
Project management experience in healthcare
Customer relationship management
Client management
Relationship management
Managing projects
Business operations
Call center management
Staffing management

Full Job Description

Zimmerman Associates, Inc. is preparing for an exciting federal contract opportunity and is seeking skilled professionals who want to make an impact. This is an onsite employment opportunity. The Project Manager (PM) will be onsite to monitor the daily operations of staff.

The PM shall be responsible for leading and overseeing all program components within a government customer’s Call Center environment, including distributing work, managing, and supervising all contract personnel supporting the contract. The PM is responsible for initiating and planning all projects, assigning and managing resources required to perform and deliver quality services. The PM will oversee start-up and transition activities, review and complete project deliverables, and monitor productivity while ensuring quality performance of all contract personnel. The PM will maintain a close and professional working relationship with the government client.

Role and Responsibilities

Execute, monitor, and oversee contract staff, ensuring personnel perform in accordance with the Statement of Work (SOW), and provide the client with weekly status updates.
Oversee contract personnel work requirements. Coordinate staff onboarding and offboarding with the COR, collect and report staff absences, review time reporting, and remain available to meet with the client and its representatives.
Provide daily time and attendance reports for Appointing and Referral Management contract staff.
Direct employees regarding worksite administrative requirements, including work hours, dress code, and performance standards such as accuracy, timeliness, and productivity.
Establish and maintain a training program that supports QASP requirements and adjust training plans based on contract needs.
Provide coaching, counseling, and disciplinary actions as needed, while communicating job expectations and enforcing policies and procedures.
Interface regularly through one-on-one meetings, telephone calls, email, and/or teleconferences to promote open, two-way communication with employees and Government representatives.
Conduct ongoing quality and productivity reviews using production logs, quality audits, training surveys, and client feedback.
Provide regular feedback to staff regarding performance against established standards and address performance deficiencies when necessary.
Prepare reports and presentations and present results to senior leaders, managers, clients, professional organizations, and other stakeholders.
Proactively manage any MHS GENESIS-related issues.
Continuously monitor call queues to ensure adequate staffing coverage and maintain caller wait times of no more than 15 minutes.
Brief the customer weekly on metrics and staff attendance.
Prepare to implement proactive booking within six (6) months of contract award. Develop and provide a timeline and implementation plan designed to achieve proactive booking with minimal disruption to call queue operations. During the transition period, ensure call queue wait times remain below 15 minutes.
Maintain accountability for all customer-furnished equipment issued to contract staff and establish a system to track all equipment.
Respond to client inquiries within one hour. For contingency operations, meet client requests within one hour of receipt.

Qualifications and Experience Requirements

U.S. Citizen.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Minimum of five (5) years of experience working in the healthcare industry.
Minimum of two (2) years of experience serving in a Project Manager role.
Minimum of three (3) years of experience serving as a Subject Matter Expert (SME) in Project Management supporting the Department of Defense (DoD).
Strong oral and written communication skills, with the ability to read, write, speak, and understand English.
In-depth knowledge of the regulatory framework governing healthcare systems, including healthcare operations, workflow design, and organizational strategy.
Demonstrated leadership competencies.
Understanding of group dynamics and relationship management.
Demonstrated experience planning, directing, and coordinating the work activities of call center and referral management personnel.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran’s status or any other legally protected status

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Refine Your Search

business operations jobs in tri cities wa

Project Manager

Project Manager - Energy

Manager Trainee

Operations Coordinator

Branch Manager

HR Office Assistant

Power Operations Manager

Lead Mentor, Conduct of Operations

Operations Manager, Richland

Operations Manager/Team Leader

Site Manager

General Manager- Holiday Inn on the River Richland

Internal Operations and Compliance Auditor

Project Manager

People Services Business Partner

Environmental Compliance Specialist (Repost)

Corporate Director of Hotel Operations

Environmental Solutions Field Project Manager

Manager II, Product Center

Equipment Import/Export Specialist

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