IT Operations, Lead
Colonial Pipeline Company —Alpharetta, GA
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Retirement plan
IT Program Management Lead
Honeywell —Atlanta, GA
- $128,000 - $222,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Salesforce
- Health savings account
- Paid holidays
IT Cloud Application Lead
InfoQuest Consulting Group Inc. —Duluth, GA
- Email
- 6 years
- Microsoft Outlook
- Computer Science
IT Infrastructure SWARM Operations Leader
Koch —Atlanta, GA
- Full-time
- Pass drug screening
- Office
- Supervising experience
- Paid parental leave
- Health savings account
6d
IT Portfolio & Investment Lead
Georgia-Pacific —Atlanta, GA
- Pass drug screening
- Analysis skills
- Senior level
- Paid parental leave
- Health savings account
10d
Technical Lead-Cybersecurity
BirlaSoft —Alpharetta, GA
- Full-time
- Remote
- Azure
- Mid-level
- 3 years
5d
Technical Lead Engineer – Oracle Cloud WMS (LogFire)
1-800-Flowers.com —Atlanta, GA
- Oracle
- Computer Science
- 5 years
Lead TMS Configurator
Execusource, Inc —Atlanta, GA
- $135,000 - $145,000 a year
- Hybrid work
- System design
- SQL
- Bachelor's degree
Quick Apply
Technology Leader, Platform Architecture, Scalability & AI Automation
Resolution Technologies —Dunwoody, GA
- Azure
- System design
- Continuous improvement
Lead Analyst, Cybersecurity
AGCO —Duluth, GA
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
Lead, Offensive Security
Humana —Atlanta, GA
- $142,300 - $195,700 a year
- Full-time
- Remote
- Azure
- AWS
- Travel
- Paid parental leave
- Paid holidays
4d
Sr. Service Desk Shift Lead
DMI —Atlanta, GA
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
13d
Technical Implementation Lead
Booz Allen Hamilton —Atlanta, GA
- $86,800 - $198,000 a year
- Full-time
- 7 years
- Computer Science
- Research
- Disability insurance
- Health insurance
6d
IT Asset & Licensing Lead
Fisher & Phillips LLP —Atlanta, GA
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Experience equivalent to degree accepted
- Profit sharing
- Paid holidays
6d
IT Manager/Front End Lead
Veriheal —Atlanta, GA
- $80,000 - $93,000 a year
- Full-time
- Hybrid work
- Google Workspace
- JavaScript
- Senior level
- Dental insurance
- Paid time off
Quick Apply
Lead, IT SOX Risk Advisory
Intuit —Atlanta, GA
- Hybrid work
- Computer science
- CPA
- Computer Science
5d
Engineering Program Manager - Technical Lead
Inframark —Norcross, GA
- Full-time
- Background check
- 5 years
- Office
- Paid holidays
- Health insurance
Quick Apply
Technical Lead-Cloud & Infra Engg
BirlaSoft —Alpharetta, GA
- Full-time
- Remote
- 6 years
- Senior level
5d
Lead Implementation Consultant
Intuit —Atlanta, GA
- $112,500 - $187,500 a year
- Full-time
- Mentoring
- QuickBooks
- Senior level
Lead, Network Engineer - AI
Humana —Atlanta, GA
- $117,600 - $161,700 a year
- Full-time
- Remote
- Computer science
- Computer Science
- AWS
- Paid parental leave
- Paid holidays
4d

I want to receive the latest job alert for lead it in tucker, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead it jobs near tucker, ga

IT Operations, Lead

Colonial Pipeline Company -
Alpharetta, GA

Apply Now

Job Details

Full-time

Benefits

Retirement plan

Qualifications

Vendor relationship building
Managing technical support teams
Team leadership
Incident management software
Contract performance monitoring
Technology management
Vendor relationship management
Vendor contract management
Systems & applications support
ITIL implementation
IT department experience
High availability

Full Job Description

Colonial has provided a wide range of opportunities for job candidates who are highly qualified, skilled, motivated and team players. Employees find exciting opportunities to grow and develop their careers at a stable company which offers a generous compensation and benefits package that includes annual incentive bonuses, retirement plans, insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come to Colonial, a great place to work, where people matter most, and where safety 24/7 is paramount.

Ready to work for Colonial Pipeline Company?

Are you intrigued by the thought of being part of revolutionizing the energy industry and a new era in the pipeline industry? Do you want to be a part of a company that is obsessed with excellence in everything we do? A company growing and expanding our business that is full of opportunity? If so, we are seeking smart, safety focused, and energetic professionals to join our team to help us to the next level of excellence!

What is it that we do at Colonial Pipeline Company?

Colonial Pipeline is the largest refined products pipeline in the United States, transporting more than 100 million gallons or 2.5 million barrels per day. Colonial transports various grades of gasoline, diesel fuel, home heating oil, jet fuel, and fuels for the U.S. military through a pipeline system. Colonial transports approximately 45 percent of all fuel consumed on the East Coast, providing refined products to more than 50 million Americans.

About the IT Operations Lead Position

The IT Operations Lead is responsible for overseeing enterprise technology support and operational service delivery at Colonial Pipeline Company. This role leads critical support functions including the Network Operations Center (NOC), Technology Operations Center (TOC), Service Desk, and Tech Lounge to ensure reliable, secure, and customer-centric IT operations.

This position drives operational excellence through proactive monitoring, incident management, service performance optimization, and continuous improvement initiatives while partnering across infrastructure, cybersecurity, application teams, and business units to ensure high availability of mission-critical systems and a strong end-user experience.

What You Get to Do

Oversee vendor-supported operations across NOC, TOC, Service Desk, and Tech Lounge environments
Manage third-party providers to ensure adherence to SLAs, KPIs, and contractual obligations
Govern incident, problem, escalation, and major outage management processes
Ensure 24x7 monitoring and operational support for infrastructure, applications, and end-user systems
Establish operational performance metrics, dashboards, and executive reporting
Lead continuous improvement initiatives focused on service quality, automation, and customer experience
Partner with Infrastructure, Cybersecurity, Cloud, and Application teams to ensure operational readiness
Oversee ITIL-based service management practices across outsourced operations
Manage vendor financial performance, budgets, and cost optimization efforts
Drive executive communications, stakeholder updates, and post-incident reviews
Identify operational risks and implement remediation plans
Lead governance meetings and strategic planning sessions with vendors and stakeholders

What You Bring to the Table

Bachelor’s degree in Information Technology or related field, or equivalent experience
5+ years of IT Service Management experience
5+ years of technology support leadership experience building and leading teams
Working knowledge of ITIL frameworks and service management practices
Experience with ITSM tools such as ServiceNow
Experience operating in a 24/7, high-availability support environment
Strong understanding of SLAs, KPIs, and service performance metrics
Proven ability to manage vendors, drive accountability, and optimize service delivery
Strong communication, analytical, and problem-solving skills

Skills That Set You Apart

Experience in highly regulated industries (e.g., oil & gas)
ITIL certification or advanced service management expertise
Microsoft certifications (e.g., Microsoft 365)
Experience developing operational support teams with strong SLA/KPI focus
Knowledge of infrastructure technologies, Active Directory, and Microsoft ecosystem
Experience with PC, printer, AV lifecycle management and enterprise asset environments
Strong customer service mindset with ability to lead in high-pressure environments

Advantages of Working at Colonial Pipeline Company

Getting to work for a company that helps to meet our country’s energy needs and keeps us moving!
Team members who care about each other while accomplishing remarkable things.
Highly competitive benefits – Check out Colonial’s Total Rewards package.

Are you up to the challenge? What are you waiting for? Apply today!

Colonial Pipeline is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status or any other reason prohibited by federal, state or local law.

Statement to all Third-Party Agencies and Similar Organizations:

Colonial Pipeline accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Colonial Pipeline employees, hiring managers, or send to any Colonial Pipeline facility. Colonial Pipeline is not responsible for any fees or charges associated with unsolicited resumes.

Apply Now

Refine Your Search

lead it jobs in tucker, ga

IT Operations, Lead

IT Program Management Lead

IT Cloud Application Lead

IT Infrastructure SWARM Operations Leader

IT Portfolio & Investment Lead

Technical Lead-Cybersecurity

Technical Lead Engineer – Oracle Cloud WMS (LogFire)

Lead TMS Configurator

Technology Leader, Platform Architecture, Scalability & AI Automation

Lead Analyst, Cybersecurity

Lead, Offensive Security

Sr. Service Desk Shift Lead

Technical Implementation Lead

IT Asset & Licensing Lead

IT Manager/Front End Lead

Lead, IT SOX Risk Advisory

Engineering Program Manager - Technical Lead

Technical Lead-Cloud & Infra Engg

Lead Implementation Consultant

Lead, Network Engineer - AI

I want to receive the latest job alert for lead it in tucker, ga

Related Searches

Explore jobs in more locations

About the IT Operations Lead Position

What You Get to Do

What You Bring to the Table

Skills That Set You Apart

Advantages of Working at Colonial Pipeline Company

Job Seeker Tools

Employer Tools

Browse

Stay Connected