Top 17 Desktop support technician Jobs in Tucson Az

MSP IT Support Technician
Technology Solutions —Tucson, AZ
- $45,000 - $65,000 a year
- Full-time
- No experience needed
- Mid-level
- Office
- Paid holidays
- Health insurance
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IT Technician
Snell & Wilmer L.L.P. —Tucson, AZ
- Monday to Friday
- Mid-level
- Windows
- Trade school
- Profit sharing
- Paid holidays
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1d
Entry Level IT Support Technician
PRECISION SHOOTING EQUIPMENT, INC —Tucson, AZ
- From $20 an hour
- Weekends as needed
- Computer literacy
- English
- Office
- Health savings account
- Health insurance
Quick Apply
Computer Technician
Flowing Wells Unified School District —Tucson, AZ
- $18.80 an hour
- Word processing
- Computer literacy
- Mid-level
- Dental insurance
IT Support Tech
Mister Car Wash —Tucson, AZ
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Desktop PC Imaging Technician in Tucson, AZ
Virtual Service Operations —Tucson, AZ
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Office
- Health insurance
Desktop Support Analyst II
DYOPATH —Tucson, AZ
- $30 an hour
- Full-time
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
14d
IT Technician
Town of Oro Valley, AZ —Oro Valley, AZ
- $46,133 - $51,899 a year
- Overtime
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
Cleared Desktop Support in Tucson, AZ
Virtual Service Operations —Tucson, AZ
- $20 - $26 an hour
- Ability to walk for extended periods
- 5 years
- Writing skills
- Health insurance
1d
SITEC - PC Technician - Davis Monthan AFB, AZ
Peraton —Davis-Monthan AFB, AZ
- $51,000 - $82,000 a year
- Inventory management
- Customer service
- Bachelor of Science
- Health savings account
- Paid holidays
IT Field Technician
Copper World Inc —Tucson, AZ
- Temporary
- Google Workspace
- Ability to walk for extended periods
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
Durable Medical Equipment Delivery Driver - Tucson, AZ
Dragonfly Health —Tucson, AZ
- $21.50 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
21h
Help Desk Administrator
Winsor Consulting Group LLC —Tucson, AZ
- Full-time
- Mid-level
- Windows
- Mentoring
Quick Apply
Service & Delivery Technician III
Safeway —Tucson, AZ
- Weekends as needed
- Clean driving record
- Bachelor of Science
- Mid-level
Quick Apply
5d
IT Field Support Technician
Asarco LLC —Sahuarita, AZ
- Computer science
- Computer Science
- Mid-level
Quick Apply
Field Service Technician - WY
Sims Limited —Tucson, AZ
- $22 - $24 an hour
- Mid-level
- Office
- Travel
Quick Apply

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desktop support technician jobs near tucson az

MSP IT Support Technician

Technology Solutions
Tucson, AZ

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Job Details

Full-time
$45,000 - $65,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Non-technical user support
Mobile device support
IT user and group management
Wireless networking
Data permissions
GPO
Wireless access points
Technical documentation
Incident Escalation
Printer (troubleshooting support)
Managing clients in a customer support role
VLAN
Driver's License
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Resolving technical support tickets
Network routing
Access control management
Desktop administration
Escalation handling
Peripheral hardware support
Mobile devices

Full Job Description

The Opportunity

Technology Solutions is looking for a motivated, client-focused IT Support Technician to join our Tucson team.

For nearly two decades, Technology Solutions has provided managed IT services and technology support to businesses throughout Arizona and New Mexico. We work closely with our clients as an extension of their teams, helping them solve day-to-day technology problems, maintain reliable systems, improve security, and plan for future technology needs.

This is not a high-volume call center position where technicians follow scripts and rush users off the phone. Our technicians build relationships with the people they support, learn how each client’s business operates, and take real ownership of resolving issues. You will work with a variety of users, industries, systems, and technologies, so no two days are exactly the same.

This is a mid-level position for someone with at least two years of hands-on IT support experience who is ready to step into an active service desk, independently manage client issues, and work through problems from initial diagnosis to resolution. You should be comfortable handling common support requests while also digging into more complex technical problems, collaborating with other technicians, and continuing to expand your skills.

What You'll Do

Your primary responsibility will be supporting our clients and resolving technical issues from initial contact through completion. You will work directly with end users, manage a steady flow of service tickets, and collaborate with other technicians when an issue requires additional expertise.

In this role, you will:

Troubleshoot and resolve workstation, software, printing, network, mobile device, and peripheral issues
Provide remote and on-site support to users across a variety of business environments
Take ownership of assigned tickets, keep clients informed, and follow issues through to resolution
Document troubleshooting steps, system changes, and final resolutions clearly and accurately
Support Microsoft 365 applications, user accounts, licensing, permissions, and common administrative tasks
Assist with user onboarding and offboarding, including account setup, access changes, device preparation, and documentation
Support Windows workstations and servers, Active Directory environments, file permissions, Group Policy, and DNS
Troubleshoot basic to mid-level network issues involving firewalls, switches, wireless access points, VLANs, and internet connectivity
Work with software vendors, internet providers, and other third parties to resolve client issues
Perform software installations, system updates, patching, and routine endpoint maintenance
Participate in a rotating after-hours on-call schedule, responding to urgent client issues
Escalate issues appropriately while providing complete notes and a clear summary of the work already performed

The goal is not simply to close tickets. It is to solve problems thoroughly, communicate clearly, and leave clients confident that their issue has been handled correctly.

What We’re Looking For

We are looking for someone who combines a strong technical foundation with excellent communication, organization, and follow-through. You do not need to know every system you encounter, but you should be comfortable troubleshooting unfamiliar issues, asking the right questions, and using available resources to reach a resolution.

Qualified candidates will have:

At least two years of professional IT support, help desk, desktop support, or systems support experience
Strong troubleshooting skills across hardware, software, user accounts, applications, and network connectivity
Experience supporting Windows workstations in a business environment
Working knowledge of Microsoft 365 applications and common administrative functions
Familiarity with Windows Server, Active Directory, Group Policy, file permissions, DNS, and DHCP
An understanding of TCP/IP networking, VPNs, wireless networks, firewalls, switches, and VLANs
Experience supporting printers, scanners, mobile devices, and other common business technology
The ability to manage multiple tickets and priorities while maintaining attention to detail
Strong written and verbal communication skills
The ability to explain technical issues clearly to nontechnical users
A professional, client-focused approach to support
The ability to work independently while knowing when to collaborate or escalate
Reliable documentation and organizational habits
An understanding of cybersecurity fundamentals and the importance of protecting client systems and data
A valid driver’s license and reliable transportation to and from our office

The right person for this role will be dependable, motivated, and willing to take ownership. We value technicians who remain calm under pressure, communicate proactively, and are willing to work through a problem rather than stop at the first obstacle.

Experience That Will Help You Stand Out:

The following experience is not required, but it would help you contribute more quickly in this role:

Previous experience working for a managed services provider or supporting multiple business environments
Microsoft Entra ID, hybrid identity, or cloud-based user management
Virtualization platforms such as VMware, Hyper-V, and/or Proxmox
Remote Desktop Services, terminal servers, or virtual desktop environments
Firewall configuration and support, including routing, subnetting, and access rules
Endpoint management platforms such as Microsoft Intune or other remote monitoring and management tools
PowerShell, scripting, or workflow automation
Cybersecurity tools and practices (SIEM, EDR, Vulnerability Management)
Industry certifications from Microsoft, CompTIA, or similar organizations

Formal certifications and college degrees are valued, but they are not a substitute for practical ability. If you have strong hands-on experience, sound troubleshooting skills, and a history of supporting users effectively, we encourage you to apply.

Why Join Technology Solutions?

Technology Solutions offers the opportunity to work with a wide range of clients, technologies, and business environments. You will not be confined to one narrow area of IT or expected to spend every day following the same support script. Our technicians are encouraged to develop their skills, contribute ideas, and take on more advanced responsibilities as they grow.

You will work alongside an experienced, collaborative team that shares information, helps one another solve difficult problems, and takes pride in providing dependable service to our clients. We invest in the tools and systems our technicians need to work effectively, and we value practical ability, good judgment, and a willingness to learn.

Position Details

Full-time, on-site in our Tucson office (this position is in-office only)
Standard schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m.
Participation in a shared, rotating after-hours on-call schedule
Occasional travel to local client sites
Compensation range: $45,000–$65,000 per year, based on experience and demonstrated technical ability

Benefits

Technology Solutions offers a competitive benefits package that includes:

Health insurance
Dental insurance
Vision insurance
Term Life insurance
Paid holidays
Paid vacation time
SIMPLE IRA retirement plan w/ a contribution match
Opportunities for professional development

How to Apply

Please submit your resume and a brief cover letter. In your cover letter, tell us about your IT support experience, the types of users and technology environments you have supported, and what interests you about this position. Applications submitted without a cover letter will not be considered.

To learn more about Technology Solutions, visit technologysolutions.net.

Technology Solutions is an equal opportunity employer. Employment decisions are based on qualifications, experience, and merit.

Pay: $45,000.00 - $65,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Location:

Tucson, AZ 85719 (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in tucson az

MSP IT Support Technician

IT Technician

Entry Level IT Support Technician

Computer Technician

IT Support Tech

Desktop PC Imaging Technician in Tucson, AZ

Desktop Support Analyst II

IT Technician

Cleared Desktop Support in Tucson, AZ

SITEC - PC Technician - Davis Monthan AFB, AZ

IT Field Technician

Durable Medical Equipment Delivery Driver - Tucson, AZ

Help Desk Administrator

Service & Delivery Technician III

IT Field Support Technician

Field Service Technician - WY

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