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IT Systems Administrator & Helpdesk Specialist

Integrity Staffing Group -
Broken Arrow, OK

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Job Details

Full-time
$65,000 - $85,000 a year
5 days ago

Qualifications

Cloud identity and access management (IAM)
Windows
Shell Scripting
IT department experience

Full Job Description

IT Systems Administrator & Helpdesk Specialist

Salary: $65,000-85,000
Hours: 7am-4pm or 8am-5pm with some flexibility
Location: Broken Arrow, OK
**Must be local, this is not a remote role**
Employment Type: Direct Hire | Full-Time

A great manufacturing company in Broken Arrow is seeking an experienced IT Systems Administrator & Helpdesk Specialist to join its team in a direct hire position.

This is a hands-on, mid-level IT role that combines systems administration, network and server support, cloud administration, and internal helpdesk support. The right candidate will be comfortable managing critical IT infrastructure while also serving as an escalation point for employees experiencing hardware, software, security, or connectivity issues.

This is an excellent opportunity for an IT professional who enjoys variety, works well independently, and wants to take ownership of both day-to-day user support and the systems that keep a manufacturing operation running.

Key Responsibilities

Maintain, configure, troubleshoot, and upgrade on-premises servers, network infrastructure, and cloud environments
Provide on-site technical support for hardware, software, security, connectivity, and user-access issues
Manage user accounts, permissions, access groups, and security policies
Administer Active Directory, Microsoft Entra ID/Azure AD, Group Policy, and Single Sign-On
Support and administer Microsoft 365 and Google Workspace
Assist with cloud environments including Microsoft Azure and/or AWS
Troubleshoot networking issues involving TCP/IP, DNS, DHCP, VLANs, and VPNs
Use PowerShell and basic scripting to automate routine administrative tasks and system maintenance
Perform system backups, monitor logs, and test recovery procedures to help prevent business downtime
Support endpoint security and Mobile Device Management (MDM) platforms such as Microsoft Intune
Create and maintain IT documentation, network workflows, troubleshooting procedures, and internal knowledge-base resources
Administer and support the FeneVision ERP platform
Design and develop operational, financial, and inventory reports using SQL Server Reporting Services (SSRS) and Crystal Reports
Serve as an escalation point for more complex internal helpdesk issues

Qualifications

3–5 years of IT experience in systems administration, IT support, helpdesk escalation, or a similar technical role
Strong experience administering Windows Server and Windows workstation environments
Working knowledge of Active Directory, Microsoft Entra ID, GPOs, and SSO
Experience administering Microsoft 365
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, and VPNs
Familiarity with PowerShell scripting and automation
Experience with endpoint security and device management solutions
Strong troubleshooting and root-cause analysis skills
Ability to prioritize between infrastructure issues and urgent user-support needs
Strong communication skills with the ability to explain technical issues to non-technical employees
Ability to work independently and take ownership of technical issues through resolution

Preferred Experience

Experience with any of the following is highly desirable:

FeneVision ERP
SQL Server Reporting Services (SSRS)
Crystal Reports
Microsoft Azure
AWS
Microsoft Intune
Google Workspace

Certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, or Cisco CCNA are also preferred.

What Makes This Opportunity Stand Out

This is a direct hire opportunity with a well-established manufacturing company in Broken Arrow. The position offers the opportunity to work across multiple areas of IT rather than being limited to basic helpdesk support.

The person in this role will have a direct impact on system reliability, security, user support, and overall business operations while working in a hands-on manufacturing environment.

If you have a strong systems administration background, enjoy solving technical problems, and are looking for a long-term opportunity where you can take ownership of critical IT systems, we encourage you to apply.

#INDDH

Quick Apply

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