Top 3778 Call center team lead i Jobs in Tx

Call Center Team Lead I
Decision Information Resources Inc —Houston, TX
- $21.43 - $22.29 an hour
- Full-time
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
Electrical Specialist
Linde Gas US —Taylor, TX
- Full-time
- Background check
- Up to 50% travel
- 5 years
- Health savings account
- Paid holidays
Quick Apply
OBGYN- Obstetrician & Gynecologist
Vibrance Health (MEHOP) —Bay City, TX
- $275,000 - $350,000 a year
- Weekends as needed
- Medicine
- Doctoral degree
- Hospital
- Paid holidays
- Life insurance
Quick Apply
Government and Public Sector - Service Delivery Center - Microsoft Technical Lead
EY —San Antonio, TX
- $86,600 - $224,700 a year
- Management
- Office
- 8 years
- Paid holidays
- Health insurance
4d
Manager of Labor and Delivery RN
Career Land Center, LLC —Corpus Christi, TX
- Full-time
- Nursing
- Surgery
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Lead Technician
Sesco Cement —Houston, TX
- $35 - $40 an hour
- Extended hours
- Background check
- Spanish
- 7 years
- Health insurance
- Dental insurance
Quick Apply
Dentist – DDS / DMD
Aspen Dental —Port Arthur, TX
- $300,000 - $450,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Profit sharing
- Health insurance
Quick Apply
RESET THERAPIST
YWCA San Antonio —San Antonio, TX
- Weekends as needed
- Bilingual
- Background check
- LMFT
Quick Apply
11d
Customer Service Representative
PFS Group —Crystal City, TX
- $13 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Disability insurance
- Health insurance
RN Cath Lab FT
Guadalupe Regional Medical Center —Seguin, TX
- Full-time
- Background check
- Nursing
- RN License
Program Manager of Crisis Residential Unit (CRU)
Denton County MHMR Center —Krum, TX
- Full-time
- Writing skills
- Mid-level
- Residential
Lead Surgery Technician
ClearSight Center —Plano, TX
- Full-time
- CPR Certification
- Surgery
- BLS Certification
- 401(k) matching
Quick Apply
1d
Customer Service Representative
PFS Group —Uvalde, TX
- $13 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Disability insurance
- Health insurance
Temporary Nurse Practitioner or Physician Assistant Family Med
Carevide —Greenville, TX
- Temporary
- Spanish
- CPR Certification
- Nursing
Quick Apply
4d
Primary Care Nurse Practitioner - Sugar Land, TX
Privia Medical Group —Sugar Land, TX
- Overtime
- Nursing
- Certified Nurse Practitioner
- Primary Care
Quick Apply
Project Manager 1, Mission Critical
JE Dunn —El Paso, TX
- Email
- Background check
- Construction site
- 5 years
$100K SIGN ON Interventional Radiologist Opportunity
United Vein & Vascular Centers —Houston, TX
- No weekends
- Outpatient experience
- Patient care
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Superintendent I
M. A. Mortenson Company —Pampa, TX
- $111,400 - $167,100 a year
- Construction site
- Customer service
- 5 years
- AD&D insurance
- Paid holidays
Manager or Senior Manager - Renewable Energy Credits (AMCS)
KPMG —Dallas, TX
- $105,640 - $223,100 a year
- Full-time
- CPA
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
Lead Veterinarian
New Hope Animal Hospital —Cedar Park, TX
- $130,000 - $150,000 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
8d

I want to receive the latest job alert for call center team lead i in tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center team lead i jobs near tx

Call Center Team Lead I

Decision Information Resources Inc -
Houston, TX

Quick Apply

Job Details

Full-time
$21.43 - $22.29 an hour

Qualifications

Team member evaluation
Employee engagement program (employee development activity)
Performance feedback (performance evaluation method)
Mid-level
Team development
Managing research teams
Staff policy implementation
Team training
Leading team collaboration initiatives
Technical troubleshooting support
Data collection
Phone call management
Team building

Full Job Description

Position Summary

Decision Information Resources, Inc. is seeking a motivated, detail-oriented, and experienced individual to work as a Team Lead in our Houston call center. DIR is a research organization that, on behalf of federal, state and foundation clients, conducts surveys with a diverse range of respondents using a variety of modes, including computer-assisted telephone interviewing (CATI). As a CATI Team Lead you will be responsible for supporting CATI research projects, interviewer productivity, and CATI management.

Primary Responsibilities

Serve as the CATI point of contact on survey research project teams.
Train and certify interviewers on survey research projects.
Monitor and report interviewer productivity and performance.
Provide feedback on performance, identifying re-training needs.
Trouble shooting minor technical and data collection issues.
Able to handle inbound and outbound calls in support of operational and project goals.

Requirements

College degree or equivalent work experience..

Key Competencies

Coordinate team building events and staff recognition programs.
Support staff adherence to project protocols and company policies/procedures.
Communicate changes in protocols and polices to interviewers in a timely and efficient manner.
Prepare preliminary write-ups of policy and procedure violations.
Perform other administrative duties as assigned by CATI Manager/Supervisor.

Typical Physical Demands and Working Conditions

Requires sitting, standing, and bending and a normal range of hearing and vision.

Primary Responsibilities

Serve as the CATI point of contact on survey research project teams.
Train and certify interviewers on survey research projects.
Monitor and report interviewer productivity and performance.
Provide feedback on performance, identifying re-training needs.
Trouble shooting minor technical and data collection issues.

Requirements

College degree or equivalent work experience.

Key Competencies

Coordinate team building events and staff recognition programs.
Support staff adherence to project protocols and company policies/procedures.
Communicate changes in protocols and polices to interviewers in a timely and efficient manner.
Prepare preliminary write-ups of policy and procedure violations.
Perform other administrative duties as assigned by CATI Manager/Supervisor.

Typical Physical Demands and Working Conditions

Requires sitting, standing, and bending and a normal range of hearing and vision.

Quick Apply

Refine Your Search

call center team lead i jobs in tx

Call Center Team Lead I

Electrical Specialist

OBGYN- Obstetrician & Gynecologist

Government and Public Sector - Service Delivery Center - Microsoft Technical Lead

Manager of Labor and Delivery RN

Maintenance Lead Technician

Dentist – DDS / DMD

RESET THERAPIST

Customer Service Representative

RN Cath Lab FT

Program Manager of Crisis Residential Unit (CRU)

Lead Surgery Technician

Customer Service Representative

Temporary Nurse Practitioner or Physician Assistant Family Med

Primary Care Nurse Practitioner - Sugar Land, TX

Project Manager 1, Mission Critical

$100K SIGN ON Interventional Radiologist Opportunity

Superintendent I

Manager or Senior Manager - Renewable Energy Credits (AMCS)

Lead Veterinarian

I want to receive the latest job alert for call center team lead i in tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected