Top 47 It technician Jobs in Urbandale, Ia

Service Desk Technician II
The Iowa Clinic —West Des Moines, IA
- Full-time
- Clinic experience
- Mid-level
- Windows
- Profit sharing
- Wellness program
6d
Desktop Support Technician
Metasys Technologies Inc. —Urbandale, IA
- $28 - $32 an hour
- Contract
- Mid-level
- Travel
- In-person
Quick Apply
IT Specialist
Dymin Systems —Urbandale, IA
- $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Technical Support Specialist - Level 1
Continuum Advantage LLC —Waukee, IA
- $18.75 - $22.00 an hour
- Monday to Friday
- Computer literacy
- Office
- Windows
Quick Apply
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Associate IT Support & Service Analyst
Ruan Transportation Management Systems —Des Moines, IA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
POS Support Specialist
Hy-Vee Inc —Grimes, IA
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
Technology Analyst
Iowa Primary Care Association —Des Moines, IA
- $72,000 - $80,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
Help Desk Specialist
Iowa Primary Care Association —Des Moines, IA
- $28 - $31 an hour
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
8d
End Point Specialist II
Aureon —West Des Moines, IA
- Research
- Mid-level
- Office
Quick Apply
Technical Service Specialist I
NCMIC Group Inc —Clive, IA
- Microsoft Outlook
- Office
- Windows
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC —West Des Moines, IA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
2d
IT Engineer
Tier 3 Technology Solutions —Ankeny, IA
- Email
- Office
- Windows
- In-person
- Health savings account
- Health insurance
Quick Apply
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
Service Engineer
Dymin Systems —Urbandale, IA
- $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
Sr. Microsoft Windows Field Deployment Technician
MKS2 Technologies —Des Moines, IA
- $65,000 - $70,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Office
Quick Apply
2d
Network Operator
Mediacom Communications Corporation —West Des Moines, IA
- $14 - $18 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Communication skills
- Wellness program
- Paid holidays
TOM TAI-E Technician, Mid-West-TAI
Amazon.com Services LLC —Bondurant, IA
- $25 - $41 an hour
- Full-time
- Computer Science
- Up to 50% travel
- Military
- AD&D insurance
- Health insurance
Support Specialist
Kuder Inc —Adel, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Writing skills
Quick Apply
3d

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it technician jobs near urbandale, ia

Service Desk Technician II

The Iowa Clinic -
West Des Moines, IA

Apply Now

Job Details

Full-time
6 days ago

Benefits

Profit sharing
Wellness program
401(k) matching

Qualifications

Windows

Full Job Description

Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

A day in the life…

Wondering what a day in the life of a full-time Service Desk Technician II at The Iowa Clinic might look like?

The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff across The Iowa Clinic locations. This role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution. The position operates with limited supervision and serves as a mentor to Service Desk Technician I staff.

Key Responsibilities

Provide advanced technical support for hardware, software, application, and user access issues.
Resolve escalated service requests and perform onsite troubleshooting, deployments, and equipment installations across clinic locations.
Manage endpoint devices, software deployments, asset inventory, and user account administration.
Maintain accurate ticket documentation and knowledge base content within FreshService.
Mentor Service Desk I team members and support continuous improvement initiatives.
Participate in an on-call rotation and deliver exceptional customer service while ensuring timely issue resolution.

Qualifications

Associate or bachelor’s degree in IT or related field, or equivalent experience
2–4 years of experience in service desk or technical support roles. Customer service experience in a healthcare or clinical setting is a plus.
Strong working knowledge of Windows 11, Microsoft 365, Entra ID, and Active Directory
Experience with endpoint management tools (Intune, Automox, or similar)
Proficiency with FreshService or comparable service desk platforms
Preferred certifications: CompTIA A+ preferred.
HDI Support Center Analyst or similar customer service certification also accepted

What’s in It for You

Competitive 401(k) with employer match and profit sharing
Employee incentives and rewards programs
Training and professional development opportunities
Health and wellness program with up to $350 per year in incentives
Quarterly volunteer opportunities with local nonprofits
Transparent communication through all‑employee meetings, team huddles, and feedback surveys
A fun, engaging workplace with team events, celebrations, contests, and employee appreciation activities

Apply Now

Refine Your Search

it technician jobs in urbandale, ia

Service Desk Technician II

Desktop Support Technician

IT Specialist

Technical Support Specialist - Level 1

IT Support Technician - Level 1

Associate IT Support & Service Analyst

POS Support Specialist

Technology Analyst

Help Desk Specialist

End Point Specialist II

Technical Service Specialist I

IT Support Desk Technician II

IT Engineer

Digital Support Analyst

Service Engineer

Help Desk Technician

Sr. Microsoft Windows Field Deployment Technician

Network Operator

TOM TAI-E Technician, Mid-West-TAI

Support Specialist

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