Property Description:
Royal Park Hotel, located in the charming town of Rochester, Michigan, is a luxury boutique hotel offering a sophisticated and upscale work environment. As a job applicant, joining the team at Royal Park Hotel means being part of a prestigious hotel known for its elegant accommodations, exceptional service, and picturesque riverfront location. The hotel offers a range of employment opportunities, from guest services to culinary and event planning, providing a diverse and rewarding career path. Royal Park Hotel is committed to creating a refined and professional work culture that values excellence, attention to detail, and personalized guest experiences. Employees can expect to work in a supportive and collaborative environment, where they can showcase their skills, contribute to a high-end guest experience, and be part of a team that strives for perfection. Joining the team at Royal Park Hotel presents a unique opportunity to be part of an esteemed hotel that epitomizes luxury, elegance, and impeccable hospitality.
Overview:
Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.
Summary:
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Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
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Provide exceptional customer service, answering inquiries, and assisting guests with their needs
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Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
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Maintain a clean and organized work area, including the cashier station and lobby
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Collaborate with other departments to ensure seamless guest experiences
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Offer suggestions and recommendations for nearby attractions, dining options, and activities
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Demonstrate a proactive approach in resolving guest issues or concerns
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Uphold the hotel/resort's brand standards and contribute to a positive team culture
If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Greeter/Cashier position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality!
Qualifications:
- Excellent customer service skills
- Strong communication skills
- Read, write and speak English fluently
- High energy and enthusiasm
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Experience with cash handling and point-of-sale systems
- High School diploma or equivalent
- Ability to work flexible schedules, including weekends and holidays
Benefits:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
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Multiple Tiers of Medical Coverage
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Dental & Vision Coverage
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24/7 Teledoc service
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Free Maintenance Medications
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Pet Insurance
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Hotel Discounts
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Tuition Reimbursement
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Paid Time Off (vacation, sick, bereavement, and Holidays).
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401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
