Top 56 Sr client services analyst Jobs in Valencia, Ca

Sr Client Services Analyst
Crane Aerospace & Electronics —Burbank, CA
- $39.04 - $47.47 an hour
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
10d
Senior Hazards/Hazardous Materials Analyst
Aspen Environmental Group —California
- $125,000 - $150,000 a year
- Email
- Microsoft Excel
- 11+ years
- Master's degree
Quick Apply
Senior Traffic Analyst
Aspen Environmental Group —California
- $115,000 - $145,000 a year
- Email
- Remote
- Microsoft Excel
- Data analysis skills
- 11+ years
Quick Apply
Board Certified Behavior Analyst (BCBA)
Community Autism Services —San Fernando, CA
- $85,000 - $105,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Behavior Technician
Symphony Behavioral Health —Canyon Country, CA
- $18 - $23 an hour
- Part-time
- Background check
- Current TB test
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Behavior Analyst (BCBA) - Hybrid + Sign on Bonus
Autism Learning Partners —Van Nuys, CA
- $82,000 - $90,000 a year
- 8 hour shift
- Hybrid work
- Experience working with individuals with developmental disabilities
- Mid-level
- School
- Continuing education credits
- Disability insurance
Quick Apply
2d
ABA Behavior Technician - Paid RBT Certification
Behavior And Education —Reseda, CA
- $18 - $26 an hour
- Part-time
- Background check
- Spanish
- Education
- Travel reimbursement
- Paid training
Quick Apply
Data Analyst - Health, Principal
Blue Shield of California —Woodland Hills, CA
- $137,720 - $206,690 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Access
- Computer Science
- Work from home
12d
Senior IT Business Analyst
MiniMed —Northridge, CA
- $87,000 - $165,000 a year
- Full-time
- Office
- Bachelor's degree
- SharePoint
- Health savings account
- Employee stock purchase plan
5d
DEPUTY PUBLIC GUARDIAN TRAINEE / EMERGENCY APPOINTMENTS HOMELESSNESS
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $63,060.00 - $84,967.68 a year
- Multiple hires
- Bachelor's degree
- Driving
- Travel
SENIOR STAFF ANALYST, HEALTH / EMERGENCY APPOINTMENT HOMELESSNESS
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $118,233.84 - $159,337.20 a year
- Online Application
- Research
- Administrative experience
- US work authorization
Senior Research Analyst
Truven Health Analytics, an IBM Company —Thousand Oaks, CA
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick Apply
Field Marketing Manager - High Tech & AI
EPAM Systems, Inc. —Santa Clarita, CA
- $115,000 - $140,000 a year
- Hospitality
- Marketing
- 5 years
Senior Quality Engineer Test Automation with Playwright and Selenium Experience
Cognizant —Woodland Hills, CA
- $53,477 - $92,500 a year
- Full-time
- Remote
- 5 years
- Java
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
Data Architect / Senior Analyst - C1
Capgemini —Burbank, CA
- $46.23 - $72.23 an hour
- Contract
- Computer Science
- System design
- Mid-level
- Health insurance
- Dental insurance
12d
Wealth Management Analyst Planner
One Capital Management —Westlake Village, CA
- $70,000 - $90,000 a year
- Email
- Office
- Bachelor's degree
- Quality control
- Wellness program
- Health insurance
SENIOR COMMUNITY HEALTH WORKER / EMERGENCY APPOINTMENTS HOMELESSNESS
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $44,909.40 - $67,389.84 a year
- Online Application
- Cooking
- Mid-level
- Mentoring
CLINICAL SOCIAL WORK CHIEF I
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $110,346.72 - $148,689.84 a year
- Weekends as needed
- Master of Social Work
- Psychiatry
- Hospital
SUBSTANCE ABUSE COUNSELOR / EMERGENCY APPOINTMENTS HOMELESSNESS
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $48,783.24 - $65,591.04 a year
- Online Application
- Addiction Medicine
- Mid-level
- Psychology
Wealth Management Financial Planner
One Capital Management, LLC —Westlake Village, CA
- $70,000 - $90,000 a year
- Email
- Office
- Bachelor's degree
- Quality control
- Wellness program
- Health insurance
Quick Apply

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Sr Client Services Analyst

Crane Aerospace & Electronics -
Burbank, CA

Apply Now

Job Details

Full-time
$39.04 - $47.47 an hour
10 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Employee onboarding
Computer operation
Customer communication
Serving clients
Smartphone (troubleshooting support)
Laptop (troubleshooting support)
IT service management
iOS
Operating system updates
Inventory management software
Microsoft System Center
Patch management
Internal employee customer service
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Network support
Productivity software
Access control management
Data encryption implementation
Desktop administration
Onboarding process management
Continuous process improvement (CPI)
Team motivation (leadership skill)
Peripheral hardware support
Ticketing system technical support
Mobile devices

Full Job Description

Job Summary:

The Client Services Analyst Sr role is to provide advanced technical support. Ensure proper computer operation so that customers can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests. Problem resolution may involve the use of diagnostic and request tracking tools, as well as require that the individual give in‐person, hands‐on help at the desktop level.

About Crane:

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Every 1.2 seconds, product built at our Crane Aerospace & Electronics Burbank facility is stopping aircraft – delivering passengers and military personnel safely to their destination. Home to our Landing & Cabin Systems team, Crane A&E’s brake control systems and premium cabin actuation solutions are flying on tens of thousands of aircraft throughout the world. You’ll join a business with a long track record of engineering excellence, set in the wonderful town of Burbank filled with great community atmosphere, schools, weather and no shortage of entertainment.

Essential Functions:

Providing technical support to primary office site, remote offices, and remote workers.
Field incoming requests from customers via ITSM or IT Hotline in a courteous manner.
Install, configure, and manage Windows 10 & 11 workstations/Laptops.
Install, configure, or troubleshoot applications on workstations.
Install, configure or trouble shoot printers.
Assist customers on the use of VPN and associated security devices as well as troubleshoot issues related to WFH customers.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Could perform fixes at the remote or desktop level, including installing and upgrading software, installing hardware, and configuring systems and application.
Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Support Data Centers and Network Stacks as requested by respected Teams.
Develop and maintain proficiency in the use of company‐wide standard software.
Participate and provide oversight on projects.
Identify continuous improvement opportunities.
Assists IT personnel in identifying the root cause of production defects.
Assist Junior Analysts in resolving complex issues.
Manage the resolution of customer tickets according to established Ticket Management Process
Provide 75% remote support using IT Remote Tools.
Install and configure approved hardware and software in adherence to Crane Aerospace &
Electronics policies, procedures, and naming conventions.
Any other task assigned by IT Manager or Leadership

Required Knowledge, Skills, and Abilities:

Proficient in Active Directory, Privileged Access Management, SCCM, Windows 11, ITSM, Data Encryption, Employee Onboarding and Offboarding, and continuous improvement.
Strong understanding of hardware, software and TCP/IP networking principles is required along with basic knowledge of VOIP technology.
Outstanding communication skills to team and clients. Ability to motivate the team to adhere IT best practice and deliver outstanding customer service.
Strong knowledge in Microsoft Office, Patch Management, desktop/laptop imaging, and inventory management tools.
Excellent knowledge of computers (PC, Laptop) and peripherals.
Excellent knowledge of configuring and trouble‐shooting iOS based mobile devices.
Strong customer service orientation, good written and oral communication. Attention to details with strategic and holistic mindset, self ‐ motivated and directed.
Working knowledge of managing tickets, follow up actions and close issues following IT Ticket Management Process.
Ability to work in a fast‐paced and changing environment, manage user expectations and prioritize tasks effectively.

Qualifications:

Bachelor’s Degree in IT or 5+ years relevant disciplines.
Required Experience
Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role.
Minimum of 3 years of demonstrated success at the Client Services Senior level within a large organization.
Must be flexible to work overtime, weekend, and on call (once every 2 months)

Working Conditions:

Standard office environment
Work requires substantial visual concentration on detail
Manufacturing operations may require the use of safety equipment to include but not limited to eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE
May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust, or fumes
Must be flexible to work overtime, weekends, and on‐call
Standing: 10%*percentage is approximate and may vary depending on work task
Sitting: 90%*percentage is approximate and may vary depending on work task
Lifting (in pounds): up to 25 pounds
Pushing (in pounds): up to 50 pounds
Mental/Visual: use of computer, calculator, filing cabinets
Workspace (line, cube, etc): cubicle/desk

Top Benefits:

As a team member at Crane Aerospace and Electronics, you’ll enjoy:

Benefits: Health care, dental, vision, life and disability insurance starting the first day of the month following your start date.
Time Off: 15 days of paid time off that start accruing your first day at Crane plus 12 paid holidays per year.
401k Retirement Plan: 401k plan with company match.
Education Reimbursement: eligible after 6 months of employment.

You can see a list of our benefits at https://www.craneae.com/company/careers or visit our website at www.CraneAE.com for more information on our company and great opportunities.

We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value.

In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool.

Salary Range: $39.04/hr. - $47.47/hr.

Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Some roles may be eligible for participation in performance-based bonus programs.

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

Apply Now

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sr client services analyst jobs in valencia, ca

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Job Summary:

About Crane:

Essential Functions:

Providing technical support to primary office site, remote offices, and remote workers.

Field incoming requests from customers via ITSM or IT Hotline in a courteous manner.

Install, configure, and manage Windows 10 & 11 workstations/Laptops.

Install, configure, or troubleshoot applications on workstations.

Install, configure or trouble shoot printers.

Assist customers on the use of VPN and associated security devices as well as troubleshoot issues related to WFH customers.

Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

Could perform fixes at the remote or desktop level, including installing and upgrading software, installing hardware, and configuring systems and application.

Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

Support Data Centers and Network Stacks as requested by respected Teams.

Develop and maintain proficiency in the use of company‐wide standard software.

Participate and provide oversight on projects.

Identify continuous improvement opportunities.

Assists IT personnel in identifying the root cause of production defects.

Assist Junior Analysts in resolving complex issues.

Manage the resolution of customer tickets according to established Ticket Management Process

Provide 75% remote support using IT Remote Tools.

Install and configure approved hardware and software in adherence to Crane Aerospace &

Electronics policies, procedures, and naming conventions.

Any other task assigned by IT Manager or Leadership

Required Knowledge, Skills, and Abilities:

Proficient in Active Directory, Privileged Access Management, SCCM, Windows 11, ITSM, Data Encryption, Employee Onboarding and Offboarding, and continuous improvement.

Strong understanding of hardware, software and TCP/IP networking principles is required along with basic knowledge of VOIP technology.

Outstanding communication skills to team and clients. Ability to motivate the team to adhere IT best practice and deliver outstanding customer service.

Strong knowledge in Microsoft Office, Patch Management, desktop/laptop imaging, and inventory management tools.

Excellent knowledge of computers (PC, Laptop) and peripherals.

Excellent knowledge of configuring and trouble‐shooting iOS based mobile devices.

Strong customer service orientation, good written and oral communication. Attention to details with strategic and holistic mindset, self ‐ motivated and directed.

Working knowledge of managing tickets, follow up actions and close issues following IT Ticket Management Process.

Ability to work in a fast‐paced and changing environment, manage user expectations and prioritize tasks effectively.

Qualifications:

Bachelor’s Degree in IT or 5+ years relevant disciplines.

Required Experience

Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role.

Minimum of 3 years of demonstrated success at the Client Services Senior level within a large organization.

Must be flexible to work overtime, weekend, and on call (once every 2 months)

Working Conditions:

Standard office environment

Work requires substantial visual concentration on detail

Manufacturing operations may require the use of safety equipment to include but not limited to eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE

May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust, or fumes

Must be flexible to work overtime, weekends, and on‐call

Standing: 10%*percentage is approximate and may vary depending on work task

Sitting: 90%*percentage is approximate and may vary depending on work task

Lifting (in pounds): up to 25 pounds

Pushing (in pounds): up to 50 pounds

Mental/Visual: use of computer, calculator, filing cabinets

Workspace (line, cube, etc): cubicle/desk

Top Benefits:

As a team member at Crane Aerospace and Electronics, you’ll enjoy:

Benefits: Health care, dental, vision, life and disability insurance starting the first day of the month following your start date.

Time Off: 15 days of paid time off that start accruing your first day at Crane plus 12 paid holidays per year.

401k Retirement Plan: 401k plan with company match.

Education Reimbursement: eligible after 6 months of employment.

You can see a list of our benefits at https://www.craneae.com/company/careers or visit our website at www.CraneAE.com for more information on our company and great opportunities.

We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value.

In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool.

**Standing: 10%*percentage is approximate and may vary depending on work task**

**Sitting: 90%*percentage is approximate and may vary depending on work task**