Top 675 Customer service Jobs in Valencia Ca

Sales & Customer Support Representative I
Lockwood Industries, LLC dba Fralock —Valencia, CA
- $30 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
11d
Call Center Representative
LAPFCU —Van Nuys, CA
- $24.28 - $27.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
Quick Apply
Call Center Customer Service Representative
Burrtec —Santa Clarita, CA
- $23.00 - $24.50 an hour
- Full-time
- Microsoft Excel
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
4d
GUEST SERVICE REPRESENTATIVE
COURTYARD - SANTA CLARITA —Valencia, CA
- $18.47 - $18.57 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
Quick Apply
Service Department Call Center Representative - Kia of Valencia - Valencia, CA
Audi Valencia —Santa Clarita, CA
- $25 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent
Homewood Suites Santa Clarita- Valencia —Santa Clarita, CA
- $18 - $20 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Supervisor, Contact Center - Remote
Harbor Freight Tools USA, Inc. —Calabasas, CA
- $61,800 - $92,700 a year
- Weekends as needed
- Remote
- Hospitality
- Ability to walk for extended periods
- 5 years
- Paid holidays
- Disability insurance
Front office
NEUROSURGICAL ASSOCIATES —Valencia, CA
- $22 - $25 an hour
- Full-time
- Computer literacy
- Neurology
- Medical terminology
- Dental insurance
- 401(k)
Quick Apply
5d
Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Valencia, CA
- $18.65 - $25.96 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
11d
Cashier and Customer Service
The Flying Yolk —Valencia, CA
- $16.90 - $20.00 an hour
- Part-time
- Serving
- No experience needed
- In-person
- Food provided
Quick Apply
11d
Retail Customer Service Associate
FedEx Office —Santa Clarita, CA
- $19.70 - $24.16 an hour
- Full-time
- High school diploma or GED
- Cleaning
- Fair chance
6d
Customer Service Associate I
Dollar Tree —Castaic, CA
- $18.50 - $19.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Sales & Customer Support Representative I
Fralock —Valencia, CA
- $30 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Health insurance
- Dental insurance
11d
Aviation Customer Service Representative
Regent Aerospace Corporation —Valencia, CA
- Full-time
- Microsoft Outlook
- Writing skills
- Basic math
Quick Apply
Front Desk Receptionist
Mayo Dental —Valencia, CA
- $24.94 - $33.56 an hour
- Full-time
- Bilingual
- Background check
- Dental office
Quick Apply
Medical Assistant Front Office - PART-TIME ONLY
American Family Care Santa Clarita —Santa Clarita, CA
- $23 - $24 an hour
- Part-time
- Computer literacy
- Urgent Care
- Clinic
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Service Representative
Ontic —Chatsworth, CA
- $28 - $36 an hour
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- 401(k)
Front Office Admin Support - Primary & Immediate Care Clinic, Woodland Hills
UCLA Health —Woodland Hills, CA
- $26.42 - $37.49 an hour
- Computer literacy
- Outpatient experience
- Organizational skills
13d
Patient Service Representative (Remote – Full Time)
Vigilance Health —Thousand Oaks, CA
- $16 - $18 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
Quick Apply
Client Relationship Specialist - Thousand Oaks, CA
Charles Schwab —Thousand Oaks, CA
- $26.92 - $38.56 an hour
- Office
- 1 year
- Communication skills
- Paid parental leave
- Employee stock purchase plan
12d

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Sales & Customer Support Representative I

Lockwood Industries, LLC dba Fralock -
Valencia, CA

Quick Apply

Job Details

Full-time
$30 - $35 an hour
11 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Outlook
Phone communication
Writing skills
Basic math
MRP
High school diploma or GED
Client database systems
Driver's License
Project task coordination
Customer information system software
Cross-functional collaboration
Technical Proficiency

Full Job Description

Sales and Customer Support Representative I

Full Time + Benefits (Medical, Dental, Vision, 401k with Company Match, PTO)

Job Type: On-site

Hourly Range: $30.00 - $35.00 DOE

Location: Chatsworth, CA

Fralock is an engineered solutions provider of specialty components and subassemblies using advanced materials for high reliability, severe environment, and technically challenging applications. We develop and manufacture custom integrated solutions. Established in 1967, we are a critical solutions provider to Fortune 500 corporations, government, and targeted OEMs in a variety of industries including Semiconductor Equipment Manufacturing, Medical and Life Science, Aerospace and Defense, Industrial, Electronics, and Energy. Fralock is headquartered in Valencia, CA with manufacturing locations located throughout Northern and Southern California.

VISION

To be recognized by our customers as a leading solutions provider of proprietary engineered advanced materials for high reliability, severe environment, and technically challenging applications.

MISSION

To create value, profitably grow, and share our success with all stakeholders.

CULTURE

Respect – We treat others the way they want to be treated.
Integrity – We practice a high standard of ethics in our business dealings with customers, suppliers, and employees.
Responsiveness – We have a sense of urgency in responding to internal and external requests and work proactively to solve problems.
Excellence/Competence – We empower our people to continuously improve and execute high quality work.
Teamwork – We work together to achieve Fralock business objectives by communicating at a high level, by listening and having clarity in our expectations of one another.
Individual Accountability and Personal Responsibility – We do what we have committed to do when we committed to doing it.
Continuous Improvement across all segments of the company

This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), the successful candidate must be a "U.S. person" as defined in the ITAR and EAR (which generally means (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) have been admitted to the United States as a refugee, or have been granted asylum, as specified under applicable law.

Job Summary

Respond to customer request in a timely manner. Review, negotiate terms and condition of contracts. Effectively manage customers and projects while collaborating with various teams to ensure the highest level of service is given to the customer. Maintain proper and accurate execution of related tasks. Manages general business operations for the company as it relates to the company’s customers and contracts. Exercise discretion and independent judgment on significant matters relating to strategic customers.

The correct execution of quoting, order entry, and all related duties to ensure the highest level of customer satisfaction.

Key Responsibilities

Receive inbound calls from new and existing customers
Manage customer information in CRM database
Manage assigned accounts and/or projects
Learn products and services that Fralock provides to our customers
Learn the processes involved in the manufacturing of the product line
Provide support to outside salespeople as needed
Perform general administrative tasks, including filing, scanning, data entry, and other clerical duties as assigned
Prepare quotations & making outbound quote follow up calls
Order management which includes but is not limited to the following:
- Contract review of basic po’s (New & Existing)
- Order entry, expedite request management
- Report Customer OTD, Scorecard and portals as required
- Review & communicate requirements, terms, and risks
- Review new contracts to quote to validate quote and PO are in alignment
Assist SO coordination across company functions as necessary for effective contract execution
Assist in customer meetings including preparing and delivering product deliverable schedules, recovery dates, and changes
Communicate to all appropriate departments of any change in customer satisfaction (positive or negative) as information is made available to the CSR
Tracking, management, and reporting of on-time delivery and quoting metric
Customer Service which includes the following:
- Listen and respond effectively to customer questions,
- Resolve customer problems to the customer’s satisfaction,
- Respect all internal and external customers,
- Use a team approach when dealing with customers,
- Follow up to evaluate customer satisfaction,
- Measure customer satisfaction effectively, & commit to exceeding customer expectations
Prepare customer demand reports, sales order history for outside sales
Prepare backlog and forecast report for Segment Management
Provide timely delivery of customer request for quotes
Prepare production status/open order reports for customers meetings as needed
Review and mark/store/protect ITAR information and/or proprietary data per company standards

Required Skills

Proficient with MS Office tools (Outlook, PowerPoint, Word & Excel)
Must possess some technical capacity
Excellent reading & writing
Basic math skills
Strong written & verbal communication
Effective listening skills
Excellent follow through on assignments
Must possess professional phone etiquette
Basic understanding of ERP/MRP and CRM software
Organization: Must be able to manage multiple assigned contracts, projects, & tasks
Cooperation & teamwork
Analytical & problem-solving skills
Quality of work & attention to detail
Responsiveness to requests
US Person for ITAR facilities

Preferred Skills

Experience working for companies with advanced quality systems (ISO, AS, etc.)
Learn and understand the Product Line
Lear and understand how to read basic blueprints

Experience Requirements

0 - 3 years in a customer service-related industry

Education Requirements

High School Diploma

Physical Requirements

Mostly sitting
Compiling, Gathering & Analyzing Data
Coordinating & Prioritizing
Multitasking
Communicating with internal teams/departments, customers and venders.
Occasional Travel: driver’s license, insurance, & acceptable driving record
Able to life 25lbs

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of a position.

Applicants must pass a post offer background check.

Fralock provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quick Apply

Refine Your Search

customer service jobs in valencia ca

Sales & Customer Support Representative I

Call Center Representative

Call Center Customer Service Representative

GUEST SERVICE REPRESENTATIVE

Service Department Call Center Representative - Kia of Valencia - Valencia, CA

Hotel Front Desk Agent

Supervisor, Contact Center - Remote

Front office

Delivery Station Customer Service Associate, DSL

Cashier and Customer Service

Retail Customer Service Associate

Customer Service Associate I

Sales & Customer Support Representative I

Aviation Customer Service Representative

Front Desk Receptionist

Medical Assistant Front Office - PART-TIME ONLY

Customer Service Representative

Front Office Admin Support - Primary & Immediate Care Clinic, Woodland Hills

Patient Service Representative (Remote – Full Time)

Client Relationship Specialist - Thousand Oaks, CA

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