Top 47 Call center Jobs in Vermont

Customer Service and Internet Support Associate
Waitsfield and Champlain Valley Telecom —Hinesburg, VT
- $23 - $26 an hour
- 8 hour shift
- Sales
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative - Career Advancement Opportunities!!
Casella Waste Systems, Inc. —Rutland, VT
- $20 - $21 an hour
- Full-time
- Research
- High school diploma or GED
- US work authorization
- Opportunities for advancement
Quick Apply
12d
Customer Service Representative
CVS Health —Vermont
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
3d
Call Center Representative
Vermont Electric Cooperative —Johnson, VT
- $27.54 - $42.06 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Computer skills
- Communication skills
- Wellness program
- Health insurance
Quick Apply
3d
Call Center Specialist
Senior Solutions —Springfield, VT
- $20 - $22 an hour
- Hybrid work
- Experience working with individuals with disabilities
- Bachelor's degree
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Tri-Valley Transit Inc. —Berlin, VT
- From $24.10 an hour
- Full-time
- HIPAA
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Paid holidays
Quick Apply
14d
Contact Center Rep I
Heritage Family Credit Union —Rutland, VT
- $23.50 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
14d
Credit and Collections Specialist
Vermont Gas Systems Inc —South Burlington, VT
- $24.04 - $28.85 an hour
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply
Contact Center Representative
Northfield Savings Bank —Berlin, VT
- $20.50 - $22.75 an hour
- High school diploma or GED
- In-person
- Communication skills
Quick Apply
7d
Contact Center Member Service Associate
EastRise Federal Credit Union —Montpelier, VT
- $22.85 an hour
- Extended hours
- 18 years or older
- 3 years
- High school diploma or GED
Quick Apply
Contact Center Manager
Northfield Savings Bank —Berlin, VT
- $66,560 - $74,360 a year
- Mid-level
- In-person
Quick Apply
7d
PSAP Emergency Communications Dispatcher I - Westminster
State of Vermont - Department of Public Safety —Westminster, VT
- $28.84 - $44.90 an hour
- Overtime
- Background check
- Administrative experience
- High school diploma or GED
- Wellness program
- Paid holidays
Contact Center Service Specialist (Spanish Speaking)- Start Date August 31, 2026
National Life Insurance Company —Montpelier, VT
- $17 - $26 an hour
- 8 hour shift
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Benefits from day one
- Life insurance
Dispatcher
Lloyd Home Service —Montpelier, VT
- $20 - $28 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
UC Program Technician II - Customer Service - Limited Service
State of Vermont - Department of Labor —Montpelier, VT
- $23.75 - $36.88 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Wellness program
- Paid holidays
Insurance Agent, Inbound Sales
Polly Insurance Agency, LLC —Williston, VT
- $33,000 - $85,000 a year
- 8 hour shift
- Remote
- Mid-level
- Organizational skills
- Computer skills
- Commuter assistance
- Paid parental leave
Quick Apply
Reservations Supervisor
Jay Peak Resort —Jay, VT
- $19 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
7d
Bilingual Automotive Call Center Advisor (EN/FR)
Holman —Montpelier, VT
- Full-time
- ASE Certification
- Microsoft Outlook
- Mechanic experience
- Paid jury duty
- Health savings account
Quick Apply
4h
Outside Sales / Technical Support Representative
Abrsives & Tools of NH —Vermont
- $60,000 - $80,000 a year
- Full-time
- Background check
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Bilingual Insurance Agent, Inbound Sales
Polly Insurance Agency, LLC —Williston, VT
- $32,000 - $80,000 a year
- 8 hour shift
- Remote
- Spanish
- Mid-level
- Organizational skills
- Paid training
- Commuter assistance
Quick Apply

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Customer Service and Internet Support Associate

Waitsfield and Champlain Valley Telecom -
Hinesburg, VT

Quick Apply

Job Details

Full-time
$23 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Sales
Customer service
Client rapport building
Employee relationship building
High school diploma or GED
Cross-functional collaboration
Marketing
Cross-functional communication
Technology sales

Full Job Description

Customer Service and Internet Support Associate

Waitsfield and Champlain Valley Telecom, a Vermont based telecommunications solutions provider, located in central Vermont, is seeking a qualified Customer Service Associate to join our team in our Champlain Valley Service Area (Hinesburg Business Office).

Hours of Operation: Monday – Friday | 8:00 AM – 5:00 PM

Reporting Office: 14 Thornbush Rd., Hinesburg VT | Hybrid Work Option

Hourly Wage Range: $20. - $26. per hour

About the Role: As a Customer Service and Internet Support Associate, you’ll be the frontline connection for customers and partners, delivering a seamless experience across phone, email, chat, and in‑person support. You’ll assist with service orders, troubleshooting, scheduling, and fiber‑installation coordination while communicating clearly, staying adaptable, and collaborating across teams.

Essential Duties and Responsibilities:

Customer Support and Technical Assistance:

Interact with customers either by phone, internet, live chat, as well as in person, to appropriately support customers by providing high-quality telephone, broadband, and technical support. Reconciles concerns regarding customer accounts and appropriately documents service-related problems. Responsible for conducting outbound calling and scheduling to support continued deployment and installation of fiber optic service for customers.

Sales and Promotion:

Demonstrates ability to recommend appropriate solutions or upgrades using consultative selling techniques based on customer needs.

Service Orders, Billing and Account Management:

Responsible for accurately preparing product service orders to ensure customer records are complete and up to date, maintaining the integrity of customer information. Additionally, responsible for processing payments, credits, adjustments, and negotiating payment arrangements according to policy.

Additional Responsibilities:

Handle receptionist/cashier functions, enter and process payments daily, true-up cash drawer and prepare, as well as deliver deposits to the bank. Handle customer service incoming and outgoing mail daily. Process deposits as requested for WCVT customers.

Interacts with other members of the Customer Service, Technical Support, and Network departments to research and resolve higher-level service related and/or technical support issues in support of the organization’s philosophy of providing an exceptional customer service experience.

WCVT Competencies:

Competencies define the skills, behaviors, and expectations that help employees succeed in their roles.

Customer Focus: You consistently put the customer at the center of every interaction, working to understand their needs, resolving concerns quickly, and creating a positive, frictionless experience.

Instills Trust: You act with integrity, maintain confidentiality, follow through on commitments, and build confidence with customers and colleagues through dependable, ethical behavior.

Communicates Effectively: You communicate clearly, professionally, and with empathy, while actively listening — whether explaining technical steps, coordinating schedules, or collaborating with teammates.

Nimble Learning: You learn new technologies, processes, and product updates quickly, applying new knowledge to improve customer outcomes and team efficiency.

Demonstrates Self‑Awareness: You seek feedback, recognize personal strengths and development areas, and model a growth mindset in daily interactions.

Physical Demands/ Work Environment:

Ability to exert up to 20 lbs. of force occasionally to lift, carry, push, pull, or otherwise move objects.
Requires frequent periods of walking, sitting, standing, and crouching.
Visual acuity sufficient for work that deals largely with alpha and numeric figures.
Normal climate controlled office environment with many distractions.
Moderate to extended viewing of multiple computer monitors simultaneously.

Requirements:

High school diploma or equivalent plus a minimum of one year’s customer service and/or sales experience. Demonstrated work experience within a call center environment with established sales experience preferred.
General internet experience both from a technical, as well as selling aspect. Knowledge of e-mail, web hosting, broadband and wireless connectivity preferred.
Knowledge of both hardware and software applications is desirable, including a knowledge of a variety of mobile, wireless, and streaming devices and their corresponding operating systems.
Ability to multitask across multiple systems while maintaining accuracy.
Ability to concentrate and pay close attention to detail when reviewing figures and performing non-complex arithmetic calculations to ensure accuracy and integrity of customer information.
Ability to effectively communicate and work within a team atmosphere to establish rapport and successfully interact with co-workers to actively support an environment where teamwork is essential to the success of the Department.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Day shift

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in vermont

Customer Service and Internet Support Associate

Customer Care Representative - Career Advancement Opportunities!!

Customer Service Representative

Call Center Representative

Call Center Specialist

Customer Service Representative

Contact Center Rep I

Credit and Collections Specialist

Contact Center Representative

Contact Center Member Service Associate

Contact Center Manager

PSAP Emergency Communications Dispatcher I - Westminster

Contact Center Service Specialist (Spanish Speaking)- Start Date August 31, 2026

Dispatcher

UC Program Technician II - Customer Service - Limited Service

Insurance Agent, Inbound Sales

Reservations Supervisor

Bilingual Automotive Call Center Advisor (EN/FR)

Outside Sales / Technical Support Representative

Bilingual Insurance Agent, Inbound Sales

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