Top 2 Veterinary receptionist Jobs in Vero Beach, Fl

Front Desk Receptionist
Guardian Veterinary Medical Center —Port Saint Lucie, FL
- Call employer
- Computer literacy
- Entry level

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Front Desk Receptionist

Guardian Veterinary Medical Center -
Port Saint Lucie, FL

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Job Details

Qualifications

Patient comfort
In-person patient registration
Customer records maintenance
Dispensing prescriptions
Computer operation
Patient follow-up care
Sales transaction processing
Computer literacy
Professional ethics
Emotional support for clients
Client rapport building
Greeting customers
Brochures
Filing
Client file management
Mail distribution
Scanning
Assisting medical staff
Invoice payment processing
Pet care appointment scheduling
Clinical data entry
Fax machines
Mail management
Invoice reconciliation
Desktop applications
Initial Contact (sales skills)
Animal patient charting
Document imaging
Mail processing
Handling patient inquiries

Full Job Description

Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, filling some prescriptions, over-the-counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance. Receptionists will assume the responsibility for acquiring the medical and legal information necessary for the performance of their duties.

Other Duties:

Make a good first impression on clients, smile, be professional.
Maintain a professional appearance (clothes and attitude).
Greet clients and pets warmly.
Be professional, ethical, and friendly at all times, even and especially if clients are being difficult.
Answer phones, send faxes, get/sort/deliver mail to addressee.
Make all appointments and then confirm them the day prior.
Contact No-Show appointments to reschedule.
Make callbacks in a timely fashion to verify patients’ responses to treatment.
If clients are waiting for an extended period of time, offer refreshments, magazines, or other things to make the client more comfortable.
Enter all data into computer for clients as we are a paperless office; scan faxes, paper forms, etc. into the computer.
Serve as the initial source of information to clients.
Mail or e-mail, brochures, and other information to prospective clients.
Understand vaccinations, basic lab tests, common diseases, and pet behavior.
Know how to use computer software.
Take payment for services and enter it into the record.
Perform day-end closeout.
Assist clients as necessary to make their visits easier.
Setup/verify accuracy of invoices.
Maintain cleanliness of the front of the hospital.
Assist in the maintenance outside of the hospital.

If you have any questions, you may call us today at 772-631-3119.

Apply Now

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veterinary receptionist jobs in vero beach, fl

Front Desk Receptionist

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