Top 376 Customer success representative Jobs in Victor, Ny

Customer Success Representative
Brite —Victor, NY
- $65,000 - $80,000 a year
- Email
- Azure
- Mid-level
- Windows
Diesel Technician Mechanic II
Penske Truck Leasing —Rochester, NY
- $29.50 an hour
- ASE Certification
- Background check
- Customer service
6d
Customer Program Manager
Gleason —Rochester, NY
- $80,000 - $120,000 a year
- Overtime
- Microsoft Outlook
- 5 years
- Computer literacy
- Tuition reimbursement
- Employee assistance program
Quick Apply
Business Development Sales Representative
Sunnking, Inc. —Bloomfield, NY
- From $50,000 a year
- Full-time
- Background check
- Clean driving record
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
Director of Sales
Weco Manufacturing —Ontario, NY
- $115,000 - $135,000 a year
- 5 years
- Bachelor's degree
- Travel
Quick Apply
Mechanic
Gleason —Rochester, NY
- $28.00 - $33.96 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mechanic experience
- 401(k) matching
Quick Apply
Machine Builder II
Gleason —Rochester, NY
- $23.00 - $30.68 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Cleaning
- 401(k) matching
Quick Apply
New York Life Accelerated Path to Management Program
New York Life —Victor, NY
- $60,405.80 - $285,000.00 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
CMM Operator/ Inspector
Gleason —Rochester, NY
- $24 - $30 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- 401(k) matching
Quick Apply
Outside Sales Representative - Plumbing
EDOS MFGRS REPS INC —Rochester, NY
- $70,000 - $90,000 a year
- Full-time
- Marketing
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
2d
Inside Sales Representative - Rochester, NY | Earn Up to $25/Hour After Training
Renewal by Andersen —Rochester, NY
- $18 - $25 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
- Paid parental leave
Quick Apply
11d
Mechanical Engineer II
Gleason —Rochester, NY
- $72,000 - $100,000 a year
- Overtime
- Microsoft Excel
- Computer literacy
- Mid-level
- Tuition reimbursement
- Employee assistance program
Quick Apply
Site Quality Technician
Primoris Services Corporation —Rochester, NY
- $22 - $31 an hour
- Full-time
- Construction site
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
10d
Tooling Design Engineer
Gleason —Rochester, NY
- $75,000 - $100,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Schematics
- Tuition reimbursement
- Employee assistance program
Quick Apply
Sales Associate
Meyer's RV —Caledonia, NY
- $50,000 - $150,000 a year
- Weekends as needed
- Dealership
- US work authorization
- In-person
- Paid holidays
- Health insurance
Quick Apply
2d
Event Representative
Wonder Windows —Rochester, NY
- $18 - $22 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Reliable transportation
Quick Apply
Diesel Technician Mechanic III Entry Level
Penske Truck Leasing —Rochester, NY
- $25.25 an hour
- Background check
- Customer service
- Ability to walk for extended periods
6d
Verizon Sales Representative
TC Outreach —Rochester, NY
- $45,764.59 - $55,114.35 a year
- Full-time
- Background check
- Customer service
- High school diploma or GED
- Cell phone reimbursement
- Employee discount
Quick Apply
2d
Technical Manager - Software Engineering
L3Harris Technologies —Rochester, NY
- $117,000 - $218,000 a year
- Full-time
- 7 years
- Office
- Java
- Paid holidays
- Disability insurance
14d
Appliance Install/ Repair Technician- Rochester
Palmer Food Service —Rochester, NY
- $20 - $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Sanitation
- Profit sharing
- Paid holidays
Quick Apply

I want to receive the latest job alert for customer success representative in victor, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success representative jobs near victor, ny

Customer Success Representative

Brite -
Victor, NY

Apply Now

Job Details

Full-time
$65,000 - $80,000 a year

Qualifications

Customer communication
Network hardware support
Azure
Hardware maintenance
Public Cloud
Windows
Software installation
Computer hardware
Hardware support
Hardware management
Microsoft 365 support
Windows Server administration
Network infrastructure management
Desktop administration
IT department experience

Full Job Description

JOB SUMMARY

The Customer Success Representative (CSR) is responsible for developing and maintaining a successful relationship for their assigned Clients. The CSR is the face of Brite for our managed IT Clients and is required to be forward thinking, confident, well organized and can handle difficult conversations. The daily duties of CSR’s are to ensure the technologies that Brite puts in place for our clients are performing as expected, configurations of those technologies are at or exceeding our best practices and that planning/budgeting data is being gathered to help keep the client’s infrastructure up-to-date and secure. CSRs should have a technical understanding of common Information Technology hardware and software for example Windows Servers, Firewalls, Microsoft 365, and Azure.

ESSENTIAL FUNCTIONS

Responsible for preparing and analyzing reports that highlight the services the customer has purchased from Brite.
Schedule monthly reviews with clients to review reports and helpdesk statistics.
Identifying gaps or improvements needed for networks, server hardware & operating systems, Microsoft 365, Azure, and cybersecurity. This includes the lifecycle management of the solution, configuration and budgeting of the project.
Create internal service tickets or opportunities that document the enhancements that should be made in the customer’s environment.
Quote and purchase the common technologies within customers environments, such as laptops, desktops, network equipment, software licensing, etc.
Meet with Strategic Technical Consultants, Customer Success Manager, Service Delivery Managers & Project Managers to communicate findings for outstanding client issues.
Update and maintain accurate details/procedures in documentation repository starting with new customer onboarding through continual customer hygiene.
Prepare for and attend weekly service meetings, daily huddle meetings and regularly scheduled Standards & Alignment meetings.
Consistent with follow through on findings to ensure issues are being completed or recommended.
Attend company sponsored service and product training events.
Participate in vendor certification programs.

OTHER DUTIES

Accomplishes all other duties and tasks as appropriately assigned or requested.

EDUCATION & EXPERIENCE

Strong background in Information Technology with high level of detail, organization, and communication skills.
Bachelor’s degree preferred.
Knowledge in PSA, RMM, and other MSP Tools.
IT certifications preferred (A+, Server+, Security+, Microsoft)
Minimum of 2 years of experience as a Systems Administrator, IT Manager or in service delivery or an equivalent combination of education and experience sufficient to successfully perform the essential duties.

KNOWLEDGE, SKILLS & ABILITIES

Must have an understanding with Microsoft 365, Azure, Windows Servers, installing and maintaining computer hardware, operating systems, networks, and software applications in a business setting.
Ability to adapt changes in Customer behavior due to outstanding issues.
Ability to teach others.
Strong and formal written and verbal communication skills.
Ability to handle stressful situations in a congenial manner.
Excellent organization and administrative skills.
Ability to plan and prioritize to achieve a defined objective.
Ability to review processes and recommend changes through a change management process.
Attention to detail.
Ability to travel as needed.
Ability to audit and find technical discrepancies.
Ability to work independently or as a team.

Brite is proud to be an equal opportunity employer.

Compensation: $65,000 – $80,000 annually, based on experience.

If interested please email resume to Max O’Rourke, [email protected]

Apply Now

Refine Your Search

customer success representative jobs in victor, ny

Customer Success Representative

Diesel Technician Mechanic II

Customer Program Manager

Business Development Sales Representative

Director of Sales

Mechanic

Machine Builder II

New York Life Accelerated Path to Management Program

CMM Operator/ Inspector

Outside Sales Representative - Plumbing

Inside Sales Representative - Rochester, NY | Earn Up to $25/Hour After Training

Mechanical Engineer II

Site Quality Technician

Tooling Design Engineer

Sales Associate

Event Representative

Diesel Technician Mechanic III Entry Level

Verizon Sales Representative

Technical Manager - Software Engineering

Appliance Install/ Repair Technician- Rochester

I want to receive the latest job alert for customer success representative in victor, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected