Top 12 Hotel front desk Jobs in Virgin Islands

Hotel Operations Manager | Full P&L | St. Thomas
Wave Consulting Solutions, LLC —St Thomas, VI
- From $55,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Team management
- Relocation assistance
- Health insurance
Quick Apply
Front Desk Agent - Hampton by Hilton St. Thomas, VI
Hotel Equities —St Thomas, VI
- $20 an hour
- Weekends as needed
- Sales
- Computer literacy
- Writing skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Front Desk Agent
Windward Passage Hotel —Charlotte Ama, VI
- Full-time
- Computer literacy
- Office
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
7d
Guest Relations Coordinator
Marriott International, Inc —St Thomas, VI
- $24.21 an hour
- Full-time
- Communication skills
16h
Guest Relations Manager
Marriott International, Inc —St Thomas, VI
- $61,000 - $77,000 a year
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
- On-the-job training
13d
Guest Services Associate III - PT (Night Auditor) - Wyndham Margaritaville St. Thomas
Margaritaville —St Thomas, VI
- Part-time
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
Guest Arrival Expert
Marriott International, Inc —St Thomas, VI
- $14.53 an hour
- Full-time
Front Desk Supervisor
Westin St. John Resort Villa —St John, VI
- $24.60 an hour
- Weekends as needed
- Background check
- Mid-level
- Team management
- Free parking
- Health insurance
Quick Apply
6d
Club Level Concierge
Marriott International, Inc —St Thomas, VI
- $22.34 an hour
- Full-time
- Communication skills
7d
Bell Attendant
The Westin at Frenchman's Reef —St Thomas, VI
- Full-time
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
Club Bell Person
Marriott International, Inc —St Thomas, VI
- Full-time
- Residential
16h
Bellman/Bellperson
Marriott International, Inc —St Thomas, VI
- $14.53 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level

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Customer Service and Office Support Specialist
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Sort and distribute communications in a timely manner (email, phone calls, mail). Typing, spreadsheet creations, data entry and overall understanding of…
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Hotel Operations Manager | Full P&L | St. Thomas
Wave Consulting Solutions, LLC —St Thomas, VI
Strong hotel operations background across reservations, front desk, night audit, and housekeeping, ideally in both branded/airport and independent properties.
From $55,000 a year
Quick Apply

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Guest Service Agent
Lexington Hotel Group —Columbus, OH
Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette.
From $17 an hour
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Front Desk Staff
The Plaza Hotel —Columbus, OH
Manage multi-line phones, handle inquiries, and direct calls efficiently. In this role, you’ll deliver exceptional customer service, manage front desk…
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hotel front desk jobs near virgin islands

Hotel Operations Manager | Full P&L | St. Thomas

Wave Consulting Solutions, LLC
St Thomas, VI

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Relocation assistance
Health insurance

Qualifications

Managing property management teams
Resort experience
Operations management
Team leadership
Staff scheduling
Employee relations
Improving operational efficiency
Financial analysis
Hiring
Team management
Financial risk management
Cost accounting
Managing construction projects
Managing property management budgets
Managing facilities maintenance teams
Managing projects
Financial performance measurement
Business operations
Managing food service teams
Hotel operations budget management
Leadership
Hotel maintenance management

Full Job Description

Now Hiring: Operations Manager (General Manager)
Location: St. Thomas, U.S. Virgin Islands
58-Room Limited-Service Hotel & Villas
$55–65K + Bonus

Client: A premier St. Thomas Hotel & Villas - Well established, seeking a full-time onsite team leader.

This is a leadership role reporting directly to the President, with full responsibility for operational execution, guest experience, and financial performance.

As the Operational Manager (General Manager) for a premier St. Thomas, USVI Hotel & Villas, you will oversee the daily operations of a 58-room limited-service property. This role will ensure the highest levels of service and guest satisfaction, driving operational efficiencies across all hotel departments. You will be directly responsible for overseeing the front desk, housekeeping, maintenance, and food & beverage services (currently closed), while ensuring smooth operations throughout the property.

Your leadership will be essential in improving operational productivity, enhancing the guest experience, and managing costs associated with maintenance and light construction, including plumbing, air conditioning, electricity, and masonry.

Key Responsibilities:

Strong hotel operations background across reservations, front desk, night audit, and housekeeping, ideally in both branded/airport and independent properties.
Solid systems experience with PMS, booking engines, OTA/extranet integrations, and basic revenue tools/RMS.
Hands‑on property and maintenance mindset, comfortable working with a small maintenance team in an older building and understanding basic plumbing/electrical/HVAC issues.
Proven sales, relationship‑building, and communication skills with guests, staff, and group/corporate clients, including handling complaints and upselling rooms.
Effective people leader with experience rebuilding small teams, improving morale, and providing consistent, trustworthy on‑site leadership.
Strong financial and scheduling acumen, including key hotel metrics (occupancy, ADR, RevPAR), cost‑conscious staffing (FT/PT, OT), and ROI‑focused decisions on room and property improvements.

Qualifications:

Required

7–10+ years progressive hospitality experience 3–5+ years leading multi-department hotel operations
Experience managing properties with 40+ rooms; demonstrated ownership of operational budgets
Proven ability to improve RevPAR, labor efficiency, and guest satisfaction scores Experience overseeing maintenance and capital improvement projects

Preferred

Bachelor's degree

Caribbean or resort experience Independent property leadership experience
Experience reopening or launching F&B operations Familiarity with PMS systems

Additional Notes:

Flexibility and Initiative: The Operational Manager will need to be flexible and proactive in stepping into any department or role as needed to maintain smooth operations.
Leadership: The manager will be expected to motivate and lead the team while maintaining a strong focus on delivering consistent and quality service to guests.

This role is essential in ensuring the continued growth and success, as well as the ongoing satisfaction of guests. Your leadership will have a direct impact on the hotel’s operational performance, profitability, and overall guest experience. This is a fully in-person position.

Pay: From $55,000.00 per year

Benefits:

Health insurance
Relocation assistance

Application Question(s):

Tell us about the property management and booking systems you’ve used (PMS, OTAs, RMS, etc.). What did you use them for on a day‑to‑day basis?
Describe a time you made a financially smart decision for a hotel (e.g., staffing, maintenance, pricing, or room improvements). What did you do, and how did it impact results?

Experience:

Hotel Operations: 7 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk jobs in virgin islands

Hotel Operations Manager | Full P&L | St. Thomas

Front Desk Agent - Hampton by Hilton St. Thomas, VI

Front Desk Agent

Guest Relations Coordinator

Guest Relations Manager

Guest Services Associate III - PT (Night Auditor) - Wyndham Margaritaville St. Thomas

Guest Arrival Expert

Front Desk Supervisor

Club Level Concierge

Bell Attendant

Club Bell Person

Bellman/Bellperson

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