Top 2482 Customer experience Jobs in Visalia, Ca

Customer Service Manager
Pregis LLC —Visalia, CA
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
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Full-Time Center Associate
The UPS Store #2056 —Visalia, CA
- Full-time
- High school diploma or GED
- Math
- Communication skills
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Front Desk Clerk
Smileworld Dental —Visalia, CA
- $16.90 - $18.00 an hour
- Full-time
- Organizational skills
- Computer skills
- In-person
- Health insurance
- Vision insurance
Quick Apply
2d
Pharmacy Cashier
Walgreens —Visalia, CA
- $17.90 - $20.00 an hour
- Part-time
- Maintenance
- English
- Fair chance
4d
Multi-Purpose Clerk - Cashier - 1550 N. Ben Maddox, Visalia, CA 93292
The Save Mart Companies —Visalia, CA
- $17.15 - $26.70 an hour
- 18 years or older
- Merchandising
- Sanitation
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2d
Visalia, CA - Bail Consultant Trainee (Paid Training)
Aladdin Bail Bonds —Visalia, CA
- $40,000 - $60,000 a year
- Weekends as needed
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Cashier
Home Depot —Visalia, CA
- $20 - $21 an hour
- 1 year
- Entry level
Server
Bravo Farms Restaurant —Visalia, CA
- $16.90 - $22.00 an hour
- 8 hour shift
- Hospitality
- Bar
- Casual dining restaurant
- Paid training
- Employee discount
Quick Apply
Full-Time Center Associate
The UPS Store #7349 —Tulare, CA
- Full-time
- High school diploma or GED
- Math
- Communication skills
Quick Apply
Patient Access Coordinator
Hanger, Inc. —Visalia, CA
- $23 - $25 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
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9h
Team Member (Jamba Visalia - Visalia, CA)
FRESH DINING CONCEPTS LLC —Visalia, CA
- $20 an hour
- Basic math
- English
- High school diploma or GED
Front of House Team Member
Chick-fil-A —Tulare, CA
- $20.00 - $21.50 an hour
- Part-time
- Serving
- 18 years or older
- No education required
Quick Apply
Sales Associate
Five Below Inc —Visalia, CA
- From $16.90 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
9h
Patient Registration Clerk
Precision Rehabilitation & Orthopedic Physical Therapy (PRO PT) —Visalia, CA
- $16.90 - $23.37 an hour
- Monday to Friday
- Spanish
- Google Workspace
- Computer literacy
- AD&D insurance
- Paid holidays
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Broista - Visalia, CA
Dutch Bros Coffee —Visalia, CA
- Up to $23 an hour
- 8 hour shift
- Serving
- Reliable transportation
- Communication skills
- Employee assistance program
MERCHANDISING
Home Depot —Visalia, CA
- $21 an hour
- Part-time
- Customer service
- Merchandising
- Power tools
Service Specialist (Grocery Bagger) - 1591 E. Noble, Visalia, CA 93277
The Save Mart Companies —Visalia, CA
- $17.10 an hour
- Part-time
- No experience needed
- English
- 16+ years old
Quick Apply
Member Team Lead - New Club Opening Visalia, CA!
Sam's Club —Visalia, CA
- $23 - $31 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Cashier
Sprouts Farmers Market —Visalia, CA
- $17.05 - $21.25 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Math
- Paid parental leave
- Health savings account
9d
Retail Sales Associate Part Time
PetSmart —Visalia, CA
- $17.00 - $29.75 an hour
- Part-time
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement

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customer experience jobs near visalia, ca

Customer Service Manager

Pregis LLC -
Visalia, CA

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Manufacturing company experience

Full Job Description

We're Not Just in the Packaging Business–We're in the "Wow" Business

Pregis is Hiring!

Why Join Pregis?

Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.

Job Title: Customer Service Manager
Classification: Salaried-Exempt
Reports To: Director of Customer Service
Department: Customer Service

Summary of Job
The Visalia Customer Service Manager will plan, co-ordinate and lead the activities of the customer service team to retain and enhance customer relationships. He or she will work closely with Sales and Operation Managers to create a customer centric environment that drives customer satisfaction and supports business growth objectives. The Visalia Customer Service Manager is responsible for providing support to all customers within the region and will be based in the Visala, CA Pregis location.

Essential Functions and Responsibilities

Leadership

Set the tone for customer service team’s culture, with emphasis on Safety, Quality, Profitability, and Customer-Focus.
Recruit, mentor and develop customer service team members by creating an environment where they can excel through encouragement and empowerment
Drive team to meet Key Performance Indicator targets. Review existing company report and develop reports as needed to drive and track team performance.
Co-ordinate and manage customer service projects and initiatives
Ensure AOP budget spend requirements are met
Participate in monthly Visalia Business Team meetings and drive company business initiatives related to Customer Service
Plan, prioritize and delegate tasks according to top priorities

Safety

Drive a culture of safety within the customer service team and champion all Pregis safety initiatives
Ensure a safe environment for customers visiting the plant

Quality

Manage/review/track customer complaints and ensure they are resolved in a timely manner
Participate in and lead kaizen events related to customer service and quality issues; drive corrective actions
Identify and implement strategies to improve quality of service, productivity and profitability. Adopt and share best practices with other Customer Service managers.

Customer Focus

Develop, Implement and maintain service procedures, policies and standards
Review and maintain accurate customer records and documents
Handle complex and escalated customer service issues to ensure timely resolution and effective communication with customers
Visit customers as needed to maintain existing business and support business growth
Act as in-house contact for Visalia Sales Managers, RTU Specialists, Systems Specialists, and Account Managers to foster effective teamwork with Customer Service
Liaise with company management to support and implement growth strategies
Collaborate with production and shipping teams to balance customer demand against capacity and supply; ensure decisions are made with the customers’ best interest in mind
Other duties as assigned

Competency (Knowledge, skills, and abilities)

Ability to think strategically and lead large service center (6 or more CSR’s).
Advanced multitasking and trouble shooting skills
Excellent knowledge of customer service principles and practices
Solid experience with customer service software, database and CRM tools.
Excellent computer skills including MS Office; ability to manage and analyze large data sets and build customer trend models in MS Excel.

Environment

Mainly office setting
The position environment may vary and require a combination of outside work and inside work
Based on the plant and time of the year, there could be varying degrees of high heat and cold weather
Moderate humidity levels
Moderate noise levels

Physical Characteristics

Required to stand, walk and sit; talk and hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms
Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds
Frequent typing, keyboarding, and repetitive use of hands, wrists, and fingers
Willingness to wear appropriate personal protective equipment, including hearing protection

Position Type

Full time requiring onsite presence
Hours vary based on operational needs
Potential requirement to work outside of normal working hours
Approximately 10% travel

Education and Experience

BS in Business Administration or related field (preferred)
5 years of customer service management experience in a manufacturing business, working with multiple product/service categories.

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The annual base pay range for this role is estimated to be $90,000 to $110,000. This position also includes a bonus opportunity as part of Pregis' total compensation package.

Affirmative Action/EEO Statement/Inclusion
We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.

Visit us at www.pregis.com for more information about Pregis LLC

#RTU1

Diversity and Inclusion

We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

Affirmative Action/EEO Statement/Inclusion

We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.

Visit us at www.pregis.com for more information about Pregis LLC.

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Refine Your Search

customer experience jobs in visalia, ca

Customer Service Manager

Full-Time Center Associate

Front Desk Clerk

Pharmacy Cashier

Multi-Purpose Clerk - Cashier - 1550 N. Ben Maddox, Visalia, CA 93292

Visalia, CA - Bail Consultant Trainee (Paid Training)

Cashier

Server

Full-Time Center Associate

Patient Access Coordinator

Team Member (Jamba Visalia - Visalia, CA)

Front of House Team Member

Sales Associate

Patient Registration Clerk

Broista - Visalia, CA

MERCHANDISING

Service Specialist (Grocery Bagger) - 1591 E. Noble, Visalia, CA 93277

Member Team Lead - New Club Opening Visalia, CA!

Cashier

Retail Sales Associate Part Time

I want to receive the latest job alert for customer experience in visalia, ca

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