Top 74 Customer success administrator Jobs in W Sacramento Ca

Customer Success Administrator
Rincon Physical Medicine and Rehabilitation —Sacramento, CA
- $25 - $29 an hour
- Full-time
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Coordinator
Cisco Air Systems - Ingersoll Rand —Sacramento, CA
- $22 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Behavior Specialist
FCUSD —Rancho Cordova, CA
- $49.47 - $60.13 an hour
- 8 hour shift
- Current TB test
- Mid-level
- Criminal background check
5d
SUPERVISOR II
Department of Rehabilitation —Sacramento County, CA
- $7,872 - $9,781 a month
- Online Application
- Hybrid work
- Management
- Experience working with individuals with disabilities
- Customer service
Library Media Clerk - Elementary
FCUSD —Rancho Cordova, CA
- $20.85 - $25.33 an hour
- School experience
- Current TB test
- Word processing
5d
HRIS Time Administrator - REMOTE
Ryder System —Sacramento, CA
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Restorative Specialist
FCUSD —Rancho Cordova, CA
- $26.02 - $31.65 an hour
- 8 hour shift
- School experience
- Current TB test
- Research
2d
Membership Experience & Operations Director
Association of California School Administrators (ACSA) —Sacramento, CA
- $124,700 - $129,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
Quick Apply
Client Success Manager
Larkin Benefit Administrators —Roseville, CA
- $70,000 - $107,640 a year
- Full-time
- Microsoft Word
- Research
- Mid-level
13h
Territory Manager, Interventional Pain - Orange County, CA
Avanos Medical —California
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
Stores Administrator
City of Sacramento —Sacramento, CA
- $75,777.96 - $106,627.20 a year
- Full-time
- Word processing
- Writing skills
- Research
- Disability insurance
14d
Practice Administrator - Remote - Nationwide
Vituity —Sacramento, CA
- $25.74 - $32.18 an hour
- Full-time
- Microsoft Outlook
- Customer service
- English
- Profit sharing
- Wellness program
Senior Manager, Administrative Services
University Enterprises, Inc. —Sacramento, CA
- $6,951 - $10,427 a month
- 8 hour shift
- Background check
- English
- Office
- Paid holidays
- Health insurance
ADMINISTRATOR I, FRANCHISE TAX BOARD
Franchise Tax Board —Sacramento County, CA
- $8,056 - $10,583 a month
- Weekends as needed
- Clean driving record
- Inventory management
- Mid-level
10d
Undergraduate Student Academic Advisor (STDT ACAD ADVISOR 3 SV)
University of California, Davis —Davis, CA
- $58,800 - $104,370 a year
- Overtime
- Hybrid work
- Background check
- Writing skills
- Pass drug screening
- Continuing education credits
- Paid holidays
Account Manager, Membership
California Lawyers Association —Sacramento, CA
- $36.05 - $38.46 an hour
- Full-time
- Hybrid work
- Mid-level
- Business development
- Analysis skills
Quick Apply
11d
Client Services Account Manager
Berkshire Hathaway Homestate Companies —Sacramento, CA
- $82,660 - $112,600 a year
- Urgently hiring
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Free parking
- AD&D insurance
Quick Apply
IT Support Assistant
Advanced Integrated Pest Management —Roseville, CA
- $22 - $24 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
9d
ANALYST II
Department of Human Resources —Sacramento County, CA
- $6,212 - $7,775 a month
- Online Application
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Disability insurance
- Life insurance
11d
Inventory Control Representative (BDC Administrator)
Elk Grove Ford —Elk Grove, CA
- $16.90 an hour
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
3d

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Customer Success Administrator

Rincon Physical Medicine and Rehabilitation
Sacramento, CA

Quick Apply

Job Details

Full-time
$25 - $29 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Electronic health records (EHR) management
Medical scheduling
Administrative experience
High school diploma or GED
Organizational skills
Health information management
Clinical confidentiality policies
Managing patient records

Full Job Description

Job Overview: Rincon Physical Medicine and Rehabilitation is a medical clinic specializing in diagnosing and treating traumatic brain injuries (TBI’s) and musculoskeletal injuries. Our comprehensive team of practitioners work closely with each and every patient to create and implement a detailed, humanistic treatment plan that takes into account all aspects of a patient’s condition, both seen and unseen injuries, to reach one goal – improving that patient’s quality of life by helping them achieve functional independence.

The Customer Success Administrator is responsible for managing all records requests, patient records transfers, and post-visit coordination to ensure accurate, timely, and professional handling of medical and legal documentation. Reporting directly to the Clinic Operations Supervisor, this role owns the patient and attorney experience after the initial visit—including ongoing communication, follow-up coordination, and satisfaction—under the Supervisor’s direction and oversight. This ensures that Rincon’s commitment to exceptional service extends through every stage of the patient and attorney relationship.

Key Responsibilities:

Case-Level Attorney & External Communication

Handle routine, case-level attorney communications regarding continuing care updates, records fulfillment, and external referral/DME coordination
Respond to attorney inquiries related to records requests and case documentation within established turnaround timeframes
Communicate case policy limits and relevant case status updates to attorneys as directed
Support med-legal administrative workflows in coordination with the MedLegal Specialist and Executive Administrator
Note: Attorney relationship management, onboarding of new attorneys, and onboarding of independent contractors are owned by the Executive Administrator

Patient Follow-Up & Customer Success

Manage post-visit patient contact, including follow-up communications for consults and ongoing treatment
Coordinate EDD (Employment Development Department) documentation and related correspondence
Track and follow up on outstanding patient needs, referrals to independent contractors, and external provider coordination
Monitor patient satisfaction survey results, conduct follow-up outreach on flagged concerns, and support issue resolution to ensure a positive patient experience
Escalate unresolved patient or attorney concerns to the Clinic Operations Supervisor promptly
Prepare and send patient correspondence and letters as directed

New Patient Referral Coordination & Intake

Own the new patient referral coordination process, including receiving, processing, and tracking all incoming referrals
Process new client setup including lien documentation and intake procedures
Manage urgent referrals, ensuring timely communication and handoff to the Front Desk Administrator for scheduling
Monitor and track active referrals, following up on pending or incomplete referral documentation
Coordinate with the Clinic Operations Supervisor on referral criteria review, referral pipeline status, and case policy limits
Support lien management processes in coordination with the Clinic Operations Supervisor
Coordinate outgoing referrals to independent contractors and external providers as directed
Communicate with attorneys regarding external referral status and DME needs at the case level

Records Management

Process and fulfill all incoming records requests from attorneys, patients, providers, and third parties in a timely and accurate manner
Manage patient records transfers, ensuring complete and compliant documentation is sent and received
Maintain and organize active client records, ensuring files are current, complete, and accessible
Maintain organized records tracking systems, monitoring request status and turnaround times, and reporting volume and bottlenecks to the Clinic Operations Supervisor
Coordinate with clinical and administrative staff to obtain required records, signatures, or supporting documentation
Ensure all records handling complies with HIPAA, state regulations, and company policies

General

Assist with workflow and procedure documentation as needed
Support data collection, reporting, and process improvement initiatives related to records and patient/attorney satisfaction
Answer phones, take messages, and check voicemails as needed
Act as back-up to Front Desk Administrator, scheduling patients, taking phone calls, and checking patients in and out.
Other duties as assigned

Qualifications:

Required

High school diploma or GED
Minimum 4 year of experience in medical records, patient services, or administrative support in a healthcare or legal environment
Excellent written and verbal communication skills with a professional and service-oriented approach
Strong organizational skills with the ability to manage multiple concurrent requests and deadlines
Proficiency with electronic health records, records management systems, and standard office technology
Ability to maintain strict confidentiality of sensitive medical and legal information
Detail-oriented with a high standard of accuracy in records handling and documentation

Preferred

Experience in a medical, legal, or med-legal clinic environment
Experience handling records requests, HIPAA compliance, or legal documentation
Familiarity with lien-based or cash-pay patient models
Experience communicating with attorneys or legal professionals

Schedule: 5 days per week, Monday - Friday, schedule TBD

Equal Opportunities and Accommodations Statement: Rincon Physical Medicine & Rehabilitation is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Rincon Physical Medicine & Rehabilitation is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact [email protected] in advance of your interview.

Pay: $25.00 - $29.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer success administrator jobs in w sacramento ca

Customer Success Administrator

Customer Service Coordinator

Behavior Specialist

SUPERVISOR II

Library Media Clerk - Elementary

HRIS Time Administrator - REMOTE

Restorative Specialist

Membership Experience & Operations Director

Client Success Manager

Territory Manager, Interventional Pain - Orange County, CA

Stores Administrator

Practice Administrator - Remote - Nationwide

Senior Manager, Administrative Services

ADMINISTRATOR I, FRANCHISE TAX BOARD

Undergraduate Student Academic Advisor (STDT ACAD ADVISOR 3 SV)

Account Manager, Membership

Client Services Account Manager

IT Support Assistant

ANALYST II

Inventory Control Representative (BDC Administrator)

I want to receive the latest job alert for customer success administrator in w sacramento ca

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