Top 135 Customer service representative Jobs in Waco Tx

CUSTOMER SERVICE REP~S2260B~7373
Packaging Corporation of America —Waco, TX
- $40,320 - $50,400 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
7d
Client Experience Representative
American-Amicable Life Insurance Company of Texas —Waco, TX
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Employee stock purchase plan
- Life insurance
13d
Contact Center Specialist (Weekend Schedule) - Waco
Baylor Scott & White Health —Waco, TX
- Weekends as needed
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Tuition reimbursement
1d
Customer Service Representative
Motion Industries (MOT) —Waco, TX
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
9d
Customer Service Advisor
RDO Equipment Co. —Hewitt, TX
- $80,000 - $100,000 a year
- Mid-level
- US work authorization
- Leadership
Quick Apply
Customer Service
Central National Bank —Woodway, TX
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Health insurance
- Dental insurance
Customer Service Representative
Foamtec International Co. —Lacy-Lakeview, TX
- Full-time
- 5 years
- Mid-level
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Customer Service Reps
Cavco Manufacturing LLC —Waco, TX
- Microsoft Word
- Office
- High school diploma or GED
Quick Apply
Part Time Client Service Representative - Waco Animal Emergency Clinic - TX
Veterinary Innovative Partners —Waco, TX
- $16 - $20 an hour
- Part-time
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
12d
Client Service Associate
Morgan Stanley —Waco, TX
- Full-time
- Writing skills
- Mid-level
- Office
8d
Waco 01 (Valley Mills) Service - Customer Service Assistant - Part time
HEB —Waco, TX
- From $14 an hour
- 8 hour shift
- Sanitation
- Entry level
1d
Customer Experience Team Member
LuckyGunner.com —Waco, TX
- $14 - $16 an hour
- Part-time
- Remote
- Customer service
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Care Representative Trainee
Texas Farm Bureau and Affiliated Companies —Waco, TX
- Full-time
- Bilingual
- Basic math
- High school diploma or GED
12d
Customer Care Representative Trainee
Texas Farm Bureau Mutual Insurance Company —Waco, TX
- Bilingual
- High school
- Basic math
11d
Customer Service Specialist
Wilton RE —Waco, TX
- $34,000 - $36,000 a year
- Full-time
- Word processing
- Basic math
- Associate's degree
- Profit sharing
- Tuition reimbursement
Customer Onboarding Manager
AxisCare —Waco, TX
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Team Leader
Support Services Group —Waco, TX
- Weekends as needed
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
7d
Customer Service Representative
The Dufresne Spencer Group, LLC —Waco, TX
- Weekends as needed
- 18 years or older
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Parts Customer Service Lead
Time Manufacturing Company —Waco, TX
- $28 - $30 an hour
- Overtime
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Dental insurance
Quick Apply
Customer Care Manager - State Farm Agent Team Member
Nicole Omo - State Farm Agent —Waco, TX
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
- 401(k) matching
Quick Apply

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CUSTOMER SERVICE REP~S2260B~7373

Packaging Corporation of America -
Waco, TX

Apply Now

Job Details

Full-time
$40,320 - $50,400 a year
7 days ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:
Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:
Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $40,320 - $50,400.
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

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customer service representative jobs in waco tx

CUSTOMER SERVICE REP~S2260B~7373

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