Washington Member Assistant
CEFCU —Washington, IL
- $18.56 - $21.81 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Wellness program
- Health savings account
CSR Information
CEFCU —Peoria, IL
- $18.56 - $21.81 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Wellness program
- Health savings account
Front Office Coordinator
The Smile Center of Peoria —Peoria, IL
- $18 - $22 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Data entry
- Dental insurance
- Paid time off
Quick Apply
Receptionist (Part-time)
Liberty Village of Peoria —Peoria, IL
- From $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Patient Account Associate
OSF HealthCare —Peoria, IL
- $18.80 - $22.12 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
13d
Personal Shopper (In-Store)
Walmart —Washington, IL
- $15 - $28 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Merchandise and Stocking Associate
Sam's Club —Peoria, IL
- $19 - $27 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Patient Navigator
OSF HealthCare —Peoria, IL
- $21.72 - $25.55 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Work from home
1d
Patient Services Representative-CMPG Rheumatology
Carle Health —Peoria, IL
- $17.67 - $28.63 an hour
- Full-time
- OSHA
- HIPAA
- Clinic
- Health insurance
Customer Support Coordinator
Johnson Controls —East Peoria, IL
- $25 - $37 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
Backroom Associate - Sam's Club
Sam's Club —Peoria, IL
- $19 - $27 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Patient Intake Coordinator
Illinois CancerCare —Peoria, IL
- $16 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Paid holidays
Customer Service Rep
Parker Hannifin Corporation —Peoria, IL
- $20.13 - $33.55 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Paid holidays
Customer Experience Specialist- Remote
Bump Health —Peoria, IL
- $34,000 - $38,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
Quick Apply
Associate Customer Experience Agent (8:30a - 5:00p CT) - Peoria, IL
RLI Corp —Peoria, IL
- $20.01 - $26.63 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Profit sharing
- Health savings account
Patient Access Specialty Scheduler
OSF HealthCare —Pekin, IL
- $21.72 - $25.55 an hour
- Part-time
- Computer literacy
- Mid-level
- High school diploma or GED
6d
Lab Assistant
OSF HealthCare —Peoria, IL
- $18.27 - $20.29 an hour
- Part-time
- Customer service
- High school diploma or GED
- Computer skills
2d
Customer Service Representative
Maui Jim Sunglasses —Peoria, IL
- $18.50 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- US work authorization
- Typing
- Paid parental leave
- Health savings account
Checkout Team Associate
Walmart —Washington, IL
- $15 - $28 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Supply Chain Logistics Specialist
OSF HealthCare —Peoria, IL
- $17.66 - $19.63 an hour
- Full-time
- Clean driving record
- Customer service
- High school diploma or GED

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Washington Member Assistant

CEFCU -
Washington, IL

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Job Details

Full-time
$18.56 - $21.81 an hour

Benefits

Wellness program
Health savings account
AD&D insurance
Paid holidays
Dependent care reimbursement
Health insurance
On-site gym
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Balancing cash drawers
Brochures
Word embeddings
High school diploma or GED
Money orders
Check payment processing
Mainframe
Office of Foreign Assets Control (OFAC)
Client interaction via phone calls

Full Job Description

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?

Apply to join Team CEFCU!

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

Demonstrates a strong, needs-based sales and service focus as defined and measured in the Member Center and Corporate Balanced Scorecards. Determines financial needs through a strategic questioning approach, educating and cross-selling CEFCU/CEFCU Investment Services (CIS)/CEFCU Financial Services (CFS) products and services to members as well as utilizing Creating Member Loyalty (CML) skills. Responsibilities include processing transactions, resolving account issues, and answering member questions, while using third-party systems for check scanning and transaction verification. The position requires compliance with government regulations and CEFCU policies, maintaining cash drawer limits, and achieving performance goals. Additionally, the role emphasizes member satisfaction, promoting a professional image, teamwork, flexibility in scheduling, and contributing to office duties.

Provides the highest quality member experience, for both internal and external members.

Hours:

Monday - Thursday: 8:45 a.m. - 5:15 p.m.
Friday: 7:45 a.m. - 5:15 p.m.
Saturday: 8:45 a.m. - 1:15 p.m.

Flexibility in scheduling is required. Saturdays are required with a day off throughout the week.Required: • 0-2 years’ customer service experience. • High school diploma or equivalent. • Must be eligible to register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act). • Acquire and maintain a thorough understanding of all Federal and State Regulations governing Financial Institutions through the successful completion of the formal Member Assistant Training module, including required continuing education related to the Bank Secrecy Act, Identity Theft – Red Flags, Elderly Abuse/Financial Exploitation and robbery procedures. • Acquire and maintain proficient operation and knowledge in CEFCU mainframe applications and the following third-party systems: Teller Encore System, VSoft, Instant OFAC, OnBase, Quick Assist True Checks, Lobby Tracking, and Branch Appointments. • Basic operation and knowledge of Microsoft Word, Excel, and Outlook. • Ability to balance Cashier’s Checks and Money Orders, and other receptionist duties (telephone etiquette, brochure and rate updates, etc.) • Cross-trained as receptionist within one year, if applicable. Preferred: • Proven record of relationship building, sales and servicing skills through current applicable department metrics. • Thorough knowledge of CEFCU products and services. • Applicable college courses and/or commensurate experience.

Summary Pay Range

The anticipated starting pay range for this position is $18.56 - $21.81.

The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.

Please note that salary is only one component of total compensation at CEFCU.

Benefits

Financial

Merit-based raises

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan – Pension

Defined Contribution Plan – 401K

Additional Benefits

Employee Assistance Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program

It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.

Apply Now

Refine Your Search

customer care jobs in washington, il

Washington Member Assistant

CSR Information

Front Office Coordinator

Receptionist (Part-time)

Patient Account Associate

Personal Shopper (In-Store)

Merchandise and Stocking Associate

Patient Navigator

Patient Services Representative-CMPG Rheumatology

Customer Support Coordinator

Backroom Associate - Sam's Club

Patient Intake Coordinator

Customer Service Rep

Customer Experience Specialist- Remote

Associate Customer Experience Agent (8:30a - 5:00p CT) - Peoria, IL

Patient Access Specialty Scheduler

Lab Assistant

Customer Service Representative

Checkout Team Associate

Supply Chain Logistics Specialist

I want to receive the latest job alert for customer care in washington, il

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