Top 346 Service representative i Jobs in Waterloo Ia

Director of Nursing (DON)
Creative Senior Planning —Waterloo, IA
- $100,000 - $120,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
Quick Apply
2d
Iowa Sales Representative
Money Handling Machines Inc. —Iowa
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- 401(k)
Quick Apply
14d
Bilingual Customer Service/Collections Representative - HVC 09.14.2026 CF
The CBE Group, Inc. —Cedar Falls, IA
- $15 - $16 an hour
- Full-time
- In person
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Flexible schedule
Quick Apply
12h
Fleet Manager 2nd Shift
Warren Transport, Inc. —Waterloo, IA
- From $42,500 a year
- Full-time
- Microsoft Excel
- Maintenance
- Mid-level
Quick Apply
LOGISTICS SALES MANAGER
Warren Transport, Inc. —Waterloo, IA
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
Clinical Research Coordinator II
Iterative Health —Waterloo, IA
- Patient monitoring
- HIPAA
- Mid-level
Quick Apply
Sales Representative
Warren Transport, Inc. —Waterloo, IA
- $42,500 - $70,000 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Organizational skills
Quick Apply
Customer Service Manager
Warren Transport, Inc. —Waterloo, IA
- $55,000 - $70,000 a year
- Microsoft Outlook
- Sales
- Research
Quick Apply
Logistics Associate
Dignity Apparel —Waterloo, IA
- $14.00 - $17.50 an hour
- Extended hours
- Clean driving record
- Computer literacy
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Financial Advisor
New York Life —Iowa
- $60,000 - $150,000 a year
- Full-time
- Background check
- Finance
- Business development
- AD&D insurance
- Disability insurance
Quick Apply
6d
Counter Sales Representative
Hog Slat, Inc. —Independence, IA
- Computer literacy
- Forklift
- Ability to lift 50 pounds
Quick Apply
9d
Wealth Management Trainee (IA)
Bankers Life —Cedar Falls, IA
- $50,000 - $80,000 a year
- Full-time
- Entry level
Quick Apply
Patient Care Representative
Kinex Medical, LLC —Waterloo, IA
- $42,000 - $48,000 a year
- Full-time
- Background check
- Clean driving record
- Surgery
- Travel reimbursement
- Paid holidays
Quick Apply
Commercial Loan Officer - FT
Veridian Credit Union —Waterloo, IA
- Full-time
- Data analysis skills
- Mid-level
- Office
Quick Apply
8d
Registered Nurse-Behavioral Health-RN
MercyOne —Waterloo, IA
- Full-time
- Nursing
- Management
- RN License
Quick Apply
12d
Account Manager / Outside Sales Representative - Cedar Falls, IA
Spectrum Paint —Cedar Falls, IA
- Spanish
- Clean driving record
- English
Quick Apply
Sr Technician TS - IA
Osmose Utilities Services —Iowa
- From $26 an hour
- Full-time
- Background check
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative I
HEARTLAND CO-OP —Washburn, IA
- Full-time
- Computer literacy
- Basic math
- CDL
Production Associate - 1st Shift
Buckeye Corrugated, Inc. —Cedar Falls, IA
- Full-time
- ERP systems
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Patient Services Representative
Kimball and Beecher —Waterloo, IA
- $18 - $22 an hour
- Full-time
- Dental office
- Medical office experience
- Leadership
- Paid time off
Quick Apply

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service representative i jobs near waterloo ia

Director of Nursing (DON)

Creative Senior Planning
Waterloo, IA

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year
2 days ago

Qualifications

Teamwork
Long-term care regulations
Electronic health records (EHR) management
RN License
Bachelor of Science
CMS
Healthcare infection prevention and control expertise
Team development
CMS regulatory compliance
Medicare regulations
Organizational skills
Productivity software
General management

Full Job Description

Position Summary

The Director of Nursing (DON) is responsible for planning, organizing, directing, and evaluating all nursing services within the facility. The DON ensures the delivery of high-quality, resident-centered care while maintaining compliance with federal, state, and local regulations, including Centers for Medicare & Medicaid Services (CMS) requirements, Iowa Department of Inspections, Appeals, and Licensing (DIAL) regulations, and facility policies. The DON serves as a member of the leadership team and works collaboratively with the Administrator, Medical Director, interdisciplinary team, residents, families, and staff to promote quality outcomes and a culture of excellence.

Essential Duties and Responsibilities

Clinical Leadership

Direct and oversee all nursing services to ensure safe, effective, and compassionate resident care.
Develop, implement, and evaluate nursing policies, procedures, and standards of practice.
Ensure nursing care is consistent with residents' individualized care plans.
Promote evidence-based practices and quality improvement initiatives.
Monitor clinical indicators and implement corrective action plans as needed.

Regulatory Compliance

Ensure compliance with all applicable federal, state, and local laws and regulations governing long-term care facilities.
Prepare for and participate in regulatory surveys and inspections.
Develop and oversee plans of correction for identified deficiencies.
Maintain documentation in accordance with regulatory and professional standards.

Staffing and Human Resources

Recruit, interview, hire, orient, supervise, and evaluate licensed nurses and nursing support staff.
Ensure adequate staffing levels consistent with resident acuity and regulatory requirements.
Develop employee schedules and manage staffing resources efficiently.
Conduct performance evaluations and implement corrective action when necessary.
Foster employee engagement, accountability, and professional development.

Resident Care Management

Oversee resident admissions, transfers, and discharges from a nursing perspective.
Collaborate with physicians, advanced practice providers, therapists, pharmacists, and other healthcare professionals.
Ensure timely assessment and management of changes in resident condition.
Monitor infection prevention and control activities.
Participate in risk management and incident investigations.

Quality Assurance and Performance Improvement (QAPI)

Lead nursing participation in the facility's Quality Assurance and Performance Improvement program.
Monitor quality measures and implement improvement initiatives.
Analyze clinical outcomes and identify trends requiring intervention.
Participate in interdisciplinary quality meetings.

Budget and Resource Management

Develop and manage the nursing department budget.
Monitor labor costs, overtime, and supply expenditures.
Ensure appropriate utilization of equipment and clinical resources.

Leadership

Promote a positive workplace culture focused on teamwork, accountability, and resident-centered care.
Provide coaching, mentoring, and leadership development for nursing staff.
Maintain open communication with residents, families, physicians, and facility leadership.
Serve as the nursing representative during leadership meetings.

Qualifications

Required

Current Registered Nurse (RN) license in the State of Iowa in good standing.
Minimum of three (3) years of nursing management experience in a skilled nursing facility or long-term care setting.
Demonstrated knowledge of CMS regulations, state regulations, infection prevention, and quality improvement.
Strong leadership, communication, and organizational skills.
Proficiency with electronic health records and Microsoft Office applications.

Preferred

Bachelor of Science in Nursing (BSN); Master's degree in Nursing or Healthcare Administration preferred.
Director of Nursing experience in a skilled nursing facility.
Experience with Medicare and Medicaid reimbursement systems.
Infection Preventionist training or certification.
Certification in Gerontological Nursing or Nursing Administration.

Physical Requirements

Ability to walk throughout the facility for extended periods.
Ability to lift, transfer, or assist with residents as necessary.
Ability to sit, stand, bend, reach, and use standard office and clinical equipment.
Ability to respond quickly to emergencies.

Work Environment

The Director of Nursing works in a healthcare environment with regular exposure to infectious diseases, bodily fluids, cleaning chemicals, and other hazards common to long-term care settings. Appropriate personal protective equipment (PPE) must be used in accordance with facility policies.

Knowledge, Skills, and Abilities

Comprehensive knowledge of long-term care nursing practices.
Strong clinical assessment and critical thinking skills.
Excellent leadership and supervisory abilities.
Ability to interpret and apply federal and state regulations.
Strong conflict resolution and problem-solving skills.
Effective written and verbal communication.
Ability to maintain confidentiality and exercise sound professional judgment.

Performance Expectations

The Director of Nursing is expected to:

Ensure the highest quality of resident care.
Maintain regulatory compliance.
Support positive survey outcomes.
Foster employee retention and engagement.
Promote continuous quality improvement.
Maintain professional and ethical standards at all times.

Reporting Relationship

Reports To: Administrator

Supervises: Assistant Director of Nursing, Nurse Managers, Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, Medication Aides, Infection Preventionist (if applicable), Staff Development Coordinator (if applicable), and other nursing department personnel.

Pay: $100,000.00 - $120,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

service representative i jobs in waterloo ia

Director of Nursing (DON)

Iowa Sales Representative

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