Top 17 Remote help desk Jobs in West Allis, Wi

IT Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $49,100 - $61,400 a year
- High school diploma or GED
- Travel
- Associate's degree
- Health savings account
- Disability insurance
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IT Helpdesk Specialist
MRA-The Management Association Inc —Waukesha, WI
- $25 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
IT Field Support Technician
LifeStance Health —Brookfield, WI
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
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IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
Help Desk Engineer
Heritage Senior Living —West Allis, WI
- 8 hour shift
- Ability to walk for extended periods
- Research
- Mid-level
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3rd Shift - Support Specialist Entry Level
Integrated Systems Corp. —Mequon, WI
- $45,000 - $55,000 a year
- Overnight shift
- Computer science
- Computer Science
- Windows
- Profit sharing
- Health insurance
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13d
Customer Support Specialist
DEALERLOGIX LLC —Milwaukee, WI
- 8 hour shift
- Hybrid work
- Computer networking
- Communication skills
- Entry level
- Paid holidays
- Health insurance
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4d
IT Helpdesk Specialist
The Bartolotta Restaurants —Milwaukee, WI
- Weekends as needed
- Hospitality
- Azure
- Microsoft Outlook
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Sr. Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $53,900 - $67,400 a year
- 5 years
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Systems Engineer I
Impact Networking —Brookfield, WI
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
6d
Technical Support Specialist
Revolution Search Group —Milwaukee, WI
- Full-time
- Mid-level
- Analysis skills
- Computer networking
Quick Apply
Partner Success Manager
SoftwareONE —Milwaukee, WI
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Research
- Project management
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
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ILCS - Support Engineer II
Converge Technology Solutions —Oconomowoc, WI
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
IT Support Engineer L1
Brenntag North America LLC —Wauwatosa, WI
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply

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Helpdesk Support Analyst I
CPM, Inc. —Menomonee Falls, WI
Provide excellent technical assistance to end-users, troubleshooting equipment malfunctions, software errors, and change requests within our software suite and…
$27.81 - $34.76 an hour
Quick Apply
11d
Technical Support Specialist - Part Time
Med-Stat Usa LLC —West Allis, WI
Valid driver's license and reliable transportation may be required for travel between company locations. High school diploma or equivalent required; associate…
$27 - $31 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. Opportunity to develop your technical skills in a supportive and dynamic…
$40,000 - $50,000 a year
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IT Desktop Support Technician

Komatsu Mining Corp. -
Milwaukee, WI

Quick Apply

Job Details

$49,100 - $61,400 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Join Komatsu and Be Part of Something Big!

Job Overview

We have an immediate opportunity for an IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides technical support for end-user hardware, software, and A/V conference room technologies. The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering the highest level of customer service. This entry-level role is perfect for individuals eager to grow their IT skills while supporting a dynamic and collaborative environment.

Key Job Responsibilities

Provide on-site and remote technical support for end-user devices and workplace technologies (including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment).
Troubleshoot hardware, software, and connectivity issues for end users, escalating as needed to senior technicians or analysts to ensure timely resolution.
Execute endpoint deployment and imaging tasks using standardized tools (Intune, SCCM, etc.) and participate in patch validation and software installation under defined procedures.
Maintain accurate documentation and timely completion of incidents and service requests to repair, deploy, configure, and maintain desktops, laptops, and other IT related equipment.
Support and maintain conference room AV systems, including setup and live support for onsite meetings and video conferencing (Teams, Zoom, Webex).
Support VIP users and executive staff with a high degree of professionalism.
Escalate complex issues to senior support staff or system administrators as needed.
Support IT team with system rollouts, upgrades, and routine maintenance tasks.
Ensure endpoint compliance with corporate standards, security tools, and patching requirements to maintain environment health and security posture.

Qualifications/Requirements

Required Skills

Education & Experience:
- High school diploma or equivalent (Associate’s or Bachelor’s degree in IT or related field preferred).
- Two+ years of experience in IT support, help desk, or related technical role.
- Relevant certifications (CompTIA A+, Microsoft Certified Desktop Support Technician, etc.) are a plus.
Travel requirements:
- Ability to travel to other Komatsu locations as needed; up to 10%.

Preferred Skills

Basic knowledge of Windows 11 and MacOS client operating system environments.
Familiarity with Microsoft Office Suite, Office 365, and common business applications.
Basic understanding of networking concepts (IP, DNS, DHCP).
Strong time management, problem solving, troubleshooting and multi-tasking ability.
Experience in a production or manufacturing environment

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $55,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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remote help desk jobs in west allis, wi

IT Desktop Support Technician

IT Helpdesk Specialist

IT Field Support Technician

IT Help Desk Analyst 1

Help Desk Engineer

3rd Shift - Support Specialist Entry Level

Customer Support Specialist

IT Helpdesk Specialist

Sr. Desktop Support Technician

Systems Engineer I

Technical Support Specialist

Partner Success Manager

ILCS - Support Engineer II

IT Support Engineer L1

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