Top 873 Customer service Jobs in West Virginia

Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —West Virginia
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
Inbound Contacts Representative
Humana —West Virginia
- $39,000 - $49,400 a year
- 8 hour shift
- Remote
- Spanish
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
5d
Customer Service Representative (Remote)
Concentrix —West Virginia
- $15 an hour
- Urgently hiring
- Remote
- Microsoft Outlook
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Healthcare Claims Rep (Remote)
Concentrix —West Virginia
- $15 - $18 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
2d
Automotive Customer Support Specialist
Concentrix —West Virginia
- $23 an hour
- Urgently hiring
- Hybrid work
- 18 years or older
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Customer Service Representative - Healthcare (Seasonal, Remote)
Concentrix —West Virginia
- $15 an hour
- Urgently hiring
- Remote
- Background check
- Computer literacy
- Residential
- Paid training
- Paid holidays
Customer Service Representative
Advance Sourcing Concepts LLC —Parkersburg, WV
- $18.25 an hour
- Contract
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Customer Service Representative
Mountain State Insurance Agency —Charleston, WV
- Full-time
- No experience needed
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Service Agent, Cross Functional (Part-Time)
Piedmont Airlines, Inc. —Charleston, WV
- $12 an hour
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Customer service
- Paid training
- Paid holidays
Quick Apply
12d
Customer Service - Winner's Circle
Dave & Buster's —Morgantown, WV
- $8.75 - $15.00 an hour
- Part-time
- Casual dining restaurant
- Sales
- Merchandising
- Health insurance
- Dental insurance
Front Office & Member Services Assistant (Part Time)
CTA - Champion Training Academy —Morgantown, WV
- $15 - $17 an hour
- Part-time
- Background check
- High school diploma or GED
- Front desk
- Employee discount
- Professional development assistance
Quick Apply
Front Desk Receptionist - Experience Required
Youth Health Service, Inc —Elkins, WV
- Up to $12.50 an hour
- Full-time
- CPR Certification
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
11d
Commercial Lines Insurance Customer Service Agent
Smallwood and Small Insurance —Martinsburg, WV
- $22 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Nothing Bundt Cakes #1173 —Triadelphia, WV
- $11 an hour
- Part-time
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Sales/Customer Service Associate
Fanell Boys, Inc. —Parkersburg, WV
- $14 - $15 an hour
- Weekends as needed
- Background check
- Inventory management
- US work authorization
- Paid training
- Paid time off
Quick Apply
Customer Service Representative - Weirton, WV
Wash-Rite Unlimited Express Wash —Weirton, WV
- $12 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Cash register
- Flexible schedule
Quick Apply
Call Center Associate
Express Employment —Bridgeport, WV
- From $18 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Typing
- Disability insurance
- Health insurance
Quick Apply
3d
Customer Service Representative - Wheeling, WV
Wash-Rite Unlimited Express Wash —Wheeling, WV
- $12 an hour
- Part-time
- 18 years or older
- Cash register
- Driver's License
- Flexible schedule
Quick Apply
Customer Service Representative - Moundsville, WV
Wash-Rite Unlimited Express Wash —Moundsville, WV
- $12 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Cash register
- Flexible schedule
Quick Apply
Guest Service Representative
Nothing Bundt Cakes #1173 —Morgantown, WV
- $11 an hour
- Part-time
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply

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Call Center Representative – Medicaid Member Support

Conduent State Healthcare, LLC -
West Virginia

Apply Now

Job Details

Full-time
$16 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Retirement plan

Qualifications

Computer operation
Phone communication
Computer literacy
High school diploma or GED
Client interaction via phone calls

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Call Center Representative – Medicaid Member Support

Location: Remote-South Carolina (Must reside within a 60-mile radius of Columbia, SC)

$16.00 Hourly

Join the Conduent Customer Service Team

Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Remote Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support!

Come join us and grow with a team of people who will challenge and inspire you to be the best!

Working for you

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Equipment provided.
Paid training
Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
Full-time schedule (40 hrs. per week)
No Weekends
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.
PerkSpot - Employee discount program

Requirements

Must be at least 18 years of age with a high school diploma or GED.
Must be able to submit to a pre-employment screening.
Must pass the Call Center – Service Skills Assessment and Internet Speed test
A minimum of 1-year call center experience in telephone customer service or related experience
Computer literacy and ability to use multiple programs.

Summary

As a Call Center Representative-Medicaid Member Support, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing

Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for Medicaid members to ensure their needs are met.
Navigate across multiple computer screens while accessing and reviewing information from various applications.

Preferred Skills/Experience:

Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Attention to detail, grammar, and spelling accuracy.
One year of medical insurance or medical office experience, preferred.
Call center or professional office experience, preferred.
Computer system experience with data entry and database documentation knowledge.

Come join us and grow with a team of people who will challenge and inspire you to be the best!

We are currently NOT hiring in the following geographies, including but not limited to:

States: AK, CA, HI, MA, IL, MT, NY & Puerto Rico
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Apply Today!

#Remote44

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

customer service jobs in west virginia

Call Center Representative – Medicaid Member Support

Inbound Contacts Representative

Customer Service Representative (Remote)

Customer Service / Healthcare Claims Rep (Remote)

Automotive Customer Support Specialist

Customer Service Representative - Healthcare (Seasonal, Remote)

Customer Service Representative

Customer Service Representative

Customer Service Agent, Cross Functional (Part-Time)

Customer Service - Winner's Circle

Front Office & Member Services Assistant (Part Time)

Front Desk Receptionist - Experience Required

Commercial Lines Insurance Customer Service Agent

Guest Service Representative

Sales/Customer Service Associate

Customer Service Representative - Weirton, WV

Call Center Associate

Customer Service Representative - Wheeling, WV

Customer Service Representative - Moundsville, WV

Guest Service Representative

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