Top 44 Customer service representative Jobs in Westbrook Mn

Insurance Support Specialist
Minnwest Corporation —Tracy, MN
- $18.40 - $20.77 an hour
- Full-time
- Background check
- Basic math
- Office
- Paid parental leave
- Paid holidays
Customer Service Rep
ExpressWay —Windom, MN
- $14 an hour
- Part-time
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Communication skills
Quick Apply
11d
Customer Service Associate I
Family Dollar —Slayton, MN
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply

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Norwegian Cruise Line Holdings Ltd. —Minnesota
Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally.
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Insurance Support Specialist

Minnwest Corporation -
Tracy, MN

Apply Now

Job Details

Full-time
$18.40 - $20.77 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Volunteer time off

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Customer engagement
Productivity software

Full Job Description

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.

Reports to: Director of Insurance Services
Location(s): Tracy or Slayton, MN

Job Summary: Minnwest is seeking an Insurance Support Specialist for our Tracy or Slayton location. This position is responsible for ensuring a great customer experience for our insurance customers. The Insurance Support Specialist needs to have excellent communication, interpersonal, and service skills, relating to customers with tact, efficiency, accuracy and confidentiality. This position must be able to identify customer’s needs and build and maintain relationships. The candidate should have good problem-solving skills, decision making skills, time management skills, and organizational ability. Sound mathematical ability and keyboard skills are also important. This person must have the ability to work in a variety of capacities and make sound decisions.

Duties and Responsibilities:

Answer incoming calls within three rings and accurately direct callers to appropriate team member.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, billing clarification, change endorsements, and claim submissions.
Call clients to set up appointments for insurance reviews and new client follow up calls.
Greet walk-in clients and direct clients to appropriate team member.
Responsible for maintaining and purging paper files within the guidelines of state requirement for retention of information.
Responsible for daily activities (i.e., downloads, scanning items into AMS) and general maintenance of information in AMS.
Provide documents to public accountants, state examiners, and Internal Revenue Service agents as requested. Follow all systems, procedures, and insurance company regulations.
Responsible for general accounting functions, but not limited to accounts payable and receivable, daily deposits, reconciling monthly commission statements, posting, and issuing checks.

Minimum Requirements:

High school diploma or equivalent
1 - 2 years of customer service/sales experience
Good computer skills including Microsoft Office
Excellent communication skills both verbal and written

Preferred Qualifications:

Obtain Property and Casualty license within six months of hire
1 - 2 years of experience in an insurance agency setting
Self-starter and able to work with minimum supervision

Pay Range: $18.40 - $20.77/hour

The pay range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

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customer service representative jobs in westbrook mn

Insurance Support Specialist

Customer Service Rep

Customer Service Associate I

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

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