Top 186 Service representative Jobs in Westerly, Ri

Communications Representative (per diem)
Yale New Haven Health —Westerly, RI
- Per diem
- Hospital
- Mid-level
- High school diploma or GED
5d
Cashier and Sales Support
Purple Ape —Westerly, RI
- $16 - $21 an hour
- Part-time
- Merchandising
- No experience needed
- In-person
- Employee discount
Quick Apply
12d
Sales and Service Representative
AAA Northeast —Narragansett, RI
- $21.00 - $23.50 an hour
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
Sales Development Representative - Inbound
HappyNest, Inc. —East Greenwich, RI
- $21 an hour
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
13d
Entry Level Sales Representative
Power Home Remodeling —Coventry, RI
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
Sales Representative
Power Home Remodeling —Coventry, RI
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
Outside Parts Sales Representative
Allegiance Trucks —North Franklin, CT
- Full-time
- Clean driving record
- Dealership
- Marketing
- Health insurance
- Dental insurance
Quick Apply
13d
FLOAT MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Groton, CT
- $23.00 - $44.64 an hour
- Office
- Communication skills
- Entry level
Quick Apply
FLOAT MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Norwich, CT
- $23.00 - $44.64 an hour
- Office
- Communication skills
- Entry level
Quick Apply
10d
Entry Level Sales Representative
Scott Anthony Group, INC —Narragansett, RI
- $50,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Business development
- Organizational skills
- In-person
- Travel reimbursement
- Paid training
Quick Apply
Bilingual Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —New London, CT
- $17 - $30 an hour
- Weekends as needed
- Bilingual
- Customer service
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Outside Route Sales Representative
Snap-on Inc —North Kingstown, RI
- $50,500 - $70,000 a year
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Employee stock purchase plan
- Tuition reimbursement
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Ledyard, CT
- $17.18 - $21.33 an hour
- Full-time
- Spanish
- Inventory management
- Merchandising
- Paid training
- Paid holidays
Customer Service Representative
Confidential —East Lyme, CT
- $1,000 - $1,400 a week
- Full-time
- Food service experience
- In-person
- Communication skills
- 401(k)
- Professional development assistance
Quick Apply
20h
Patient Service Representative (Part Time 25 hours weekly)
Root Center For Advanced Recovery —New London, CT
- From $20 an hour
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid holidays
- Loan repayment program
Quick Apply
CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Waterford, CT
- $23.00 - $44.64 an hour
- Part-time
- Communication skills
- Entry level
Quick Apply
12d
CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Waterford, CT
- $23.00 - $44.64 an hour
- Part-time
- Communication skills
- Entry level
Quick Apply
Patient Service Representative - Cardiology
Hartford HealthCare Medical Group —Mystic, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Contact Center Representative
South County Hospital —Wakefield, RI
- $19.92 - $24.56 an hour
- Full-time
- Bilingual
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
PATIENT ACCOUNTS REPRESENTATIVE - FULL TIME
Stonington Institute —North Stonington, CT
- Urgently hiring
- Customer service
- Medical office experience
- Adults
- Health insurance
- Dental insurance

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Communications Representative (per diem)

Yale New Haven Health -
Westerly, RI

Apply Now

Job Details

Per diem
5 days ago

Qualifications

Computer operation
Operator switchboards
Fire safety
Phone communication
Employee relationship building
Radio communication systems
High school diploma or GED
Desktop applications
Computer skills
Security systems knowledge
Telephone systems

Full Job Description

Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Communications Representative responds to telephone calls in a timely, professional and courteous manner. While maintaining patient confidentiality requirements, provide information, as needed meeting our high level of customer service requirements. In addition, assistance is provided to front desk personnel or to visitors in their absence. On-call schedules are maintained to facilitate contacting departments off hours. Knowledge of telephone functionality, voice mail, two-way radios, beepers, paging, security, fire, monitoring, emergency and alarm systems and procedures are required. Knowledge of the personal computer accessing various applications is expected. Flexibility to provide switchboard coverage when needed. Standards of Behavior will be followed at all times.

EEO/AA/Disability/Veteran

Responsibilities:

Communication
- Demonstrate the ability and desire to listen, investigate and resolve customer issues in a timely manner while striving to exceed expectations.
- Demonstrate the ability to communicate information utilizing written, verbal, presentation and listening skills and tools.
- Monitors and improves the Communications department for customer satisfaction.
- Respond to user questions and concerns in a customer service oriented manner.
- Serve as a Communications department liaison. Communicate critical needs to Department leadership in a timely manner to promote quick resolution.
- Provides support during planned and unplanned system and application downtimes.
- Communicates changes to co-workers, which may impact support.
- Provides coverage when needed.
Planning and organizing
- Maintain Medical Staff and The Westerly Hospital Staff phone directories
- Participate in planning of department coverage.
- Maintains clean and orderly work area and common space within the department.
- Maintain On-call schedules to facilitate contacting departments off hours.
- Maintain security keys.
- Assure physicians sign death certificates and notifies appropriate funeral home.
- Coordinate helicopter landings at the hospital with the maintenance department(clear area, windsock), local fire department, ambulance(estimated time of arrival), and Adult day Care (notification if during the day).
- Verify insurance eligibility and benefits online using NEHEN and other internet insurance websites.
Information Management
- Demonstrates knowledge of the PBX switchboard, telephone functionality, voice mail, two-way radios, beepers, paging, security, fire,vmonitoring, emergency and alarm systems and procedures
- Demonstrate knowledge of hospital and department policies and procedures
- Demonstrate knowledge of personal computer and hospital software appropriate to perform job duties.
- Demonstrate the ability to educate end users with Telephone, Voice mail and Pager equipment.
- Utilize email to provide information to co-workers and department management.
- Document and maintain new procedures as identified by department management.
- Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management
Evaluating and Decision Making.
- Answer all calls and respond to requests in a timely, professional and courteous manner utilizing computer system and documentation as needed
- Correctly direct calls to appropriate nursing floor, department, patient or individual.
- Correctly contact on-call personnel when needed.
- Determine if current work assignments meet the needs of the organization and recommend changes to department management.
Equipment and Systems
- Monitor and verify telephone trunk lines, voice mail, tow-way radios, and beepers are operational, place service call to appropriate vendor and notify appropriate hospital personnel.
- Monitor and immediately respond to hospital alarms following the documented procedures. Notify appropriate personnel and department when equipment malfunctions or unsafe conditions occur.
- Demonstrate knowledge of telephone functionality, voice mail, two-way radio, beepers, paging, security, fire, monitoring, and emergency systems following documented procedures.
- Immediately contact vendors to resolve identified issues when appropriate
Teamwork
- Demonstrate a team approach through willingness, enthusiasm and collaboration with others.
- Fosters mature professional relationships with fellow employees in a courteous, friendly manner, as measured by management observation and peer input.
- Acts as a resource person and share new knowledge with others.
- Maintains professional composure and confidence during stressful situations.
- Provide assistance to front desk personnel.
- Directs patients, families and visitors to proper departments or individuals when needed.
- Attend hospital meetings.
- Attend department meetings and communicate knowledge and issues.
- Document minutes when assigned
Performance Improvement
- Accepts accountability for individual job duties, department functions, and hospital-wide initiatives.
- Demonstrate willingness and ability to multi-task job responsibilities.
- Always willing to accommodate workload fluctuations.
- Performs other duties as assigned

Qualifications:

EDUCATION

High School diploma or equivalent is required.

EXPERIENCE

Prior switchboard and personal computer experience preferred.

Apply Now

Refine Your Search

service representative jobs in westerly, ri

Communications Representative (per diem)

Cashier and Sales Support

Sales and Service Representative

Sales Development Representative - Inbound

Entry Level Sales Representative

Sales Representative

Outside Parts Sales Representative

FLOAT MEMBER SERVICE REPRESENTATIVE

FLOAT MEMBER SERVICE REPRESENTATIVE

Entry Level Sales Representative

Bilingual Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer

Outside Route Sales Representative

Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

Customer Service Representative

Patient Service Representative (Part Time 25 hours weekly)

CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE

CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE

Patient Service Representative - Cardiology

Contact Center Representative

PATIENT ACCOUNTS REPRESENTATIVE - FULL TIME

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