Top 48 Operations director Jobs in Westfield, Ma

Director of Operations
Rug Pad USA —Suffield, CT
- $220,000 - $254,000 a year
- Weekends as needed
- Background check
- 5 years
- ERP systems
- Health savings account
- Relocation assistance
Quick Apply
5d
Center Director of Operations (ABA)
InBloom Autism Services —East Granby, CT
- $65,000 - $73,000 a year
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Director of Clinical Operations (Registered Dietitian)
Healthcare Services Group, Inc. —West Hartford, CT
- Full-time
- 3 years
- Analysis skills
- Driver's License
- Employee stock purchase plan
- Paid holidays
13d
Clinical Director
Cutchins Programs for Children and Families, Inc. —Belchertown, MA
- $90,000 - $100,000 a year
- Full-time
- Master's degree
- Driver's License
- Driving
- Health insurance
- Dental insurance
Quick Apply
Director, Warehouse Operations
C&S Wholesale Grocers —Westfield, MA
- $153,720 - $203,580 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
DEPUTY DIRECTOR OF OPERATIONS - PUBLIC WORKS
Town of Enfield CT —Enfield, CT
- $115,000 a year
- Full-time
- Civil engineering
- Research
- Office
Director of Admission Systems and Operations
Mount Holyoke College —South Hadley, MA
- $95,318 - $142,977 a year
- Online Application
- 7 years
- Public speaking
- Master's degree
Director, Operations
Ensign-Bickford Industries, Inc. —Simsbury, CT
- $175,000 - $225,000 a year
- Full-time
- 11+ years
- Senior level
- Leadership
Director of Restaurant Operations
SSP —Windsor Locks, CT
- $100,000 - $120,000 a year
- Senior level
- Leadership
- Restaurant
- AD&D insurance
- Paid holidays
11d
Director of Operations
Boca Recovery Center —Springfield, MA
- Full-time
- CPR Certification
- Writing skills
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Director of Operations
RUG PAD USA LLC —Suffield, CT
- $220,000 - $254,000 a year
- Weekends as needed
- 5 years
- ERP systems
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
5d
Associate Director of Operations
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Software troubleshooting
- Experience working with individuals with disabilities
- 5 years
Director of Operations
Flow Control Group —Northampton, MA
- $125,000 - $150,000 a year
- Full-time
- Engineering
- Analysis skills
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Director, Clinical Operations (East Hartford, CT)
Jefferson Radiology —East Hartford, CT
- $130,000 - $155,000 a year
- Full-time
- Hybrid work
- 7 years
- HIPAA
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Director, Supply Chain & Procurement
New England Expert Technologies Corp - Windsor —Windsor, CT
- $120,000 - $160,000 a year
- Full-time
- 3 years
- Manufacturing
- Senior level
- Health insurance
- Dental insurance
Director of Clinical Operations
Rise Behavioral Health Services —West Springfield, MA
- $110,000 - $120,000 a year
- Full-time
- Background check
- LMFT
- 5 years
- Health savings account
- Health insurance
Quick Apply
6d
Assistant Director, Home Care Operations
Mason Wright Foundation Inc —Springfield, MA
- $68,000 - $78,000 a year
- Full-time
- Customer service
- Mid-level
- Office
Quick Apply
13d
Director of HR Operations
Morris Group, Inc. —Windsor, CT
- Full-time
- 5 years
- Office
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
3d
Lead Director, Claim Management – Provider Digital Operations
CVS Health —Hartford, CT
- $100,000 - $231,540 a year
- Full-time
- Bachelor's degree
- Fair chance
- Senior level
- Health insurance
- Dental insurance
4d
Director of Operations and Sales
Cornerstone Caregiving —Hartford, CT
- $90,000 - $100,000 a year
- Full-time
- Office
- Home Health
- In-person
- Health insurance
- Dental insurance
13d

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Director of Operations

Rug Pad USA
Suffield, CT

Quick Apply

Job Details

Full-time
$220,000 - $254,000 a year
5 days ago

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Production data analysis
Data analysis reporting
Operations management
Less-than-truckload (LTL) transportation
Warehouse management experience
ERP systems
Warehouse management system
Shopify
Inventory management software
E-commerce
Managing supply chain management teams
Manufacturing facility experience
Profit & loss
Transportation management
Bachelor's degree
Production management software
Supply chain management solutions (enterprise solutions)
EDI transactions for logistics
Online retail experience
Managing manufacturing teams
Managing teams as a warehouse supervisor
Business operations
Master of Business Administration
Process management
Manufacturing company experience
Warehouse budget management
Senior leadership
Team building
B2C business model

Full Job Description

RugPadUSA is a growing e-commerce business looking to find ambitious, inquisitive, and creative individuals who want to make an impact on a dynamic company. Starting in 2013, RugPadUSA has rapidly grown as an innovator in direct-to-consumer manufacturing and fulfillment, expanding to multiple locations around the country. RugPadUSA is committed to designing and producing the highest-quality products for our customers. This is an opportunity for motivated individuals who are looking to grow with a growing company. Applicants should be eager to learn about the many facets of running and managing a business, from day-to-day tasks to generating big-picture ideas.

The Role

We are hiring a Director of Operations to own everything that happens after the sale is made — and much of what happens before it. This leader will run manufacturing, warehousing, fulfillment, logistics, and marketplace operations across all channels, with full accountability for cost, speed, quality, and compliance. Director of Operations and scope will be calibrated to the experience of the candidate we hire; in either form, this is the most senior operations seat in the company, reporting directly to the CEO and sitting on the leadership team.

The right person has scaled multi-warehouse fulfillment operations before, understands the unforgiving service-level demands of Seller Fulfilled Prime and big-box marketplace programs, and is equally comfortable on a production floor and in a boardroom.

Key Responsibilities

Fulfillment & Multi-Warehouse Operations

Own day-to-day performance of four warehouses: throughput, accuracy, labor productivity, safety, and cost per order.
Maintain and defend Seller Fulfilled Prime status on Amazon — on-time shipment, on-time delivery, valid tracking, and cancellation-rate metrics — including weekend fulfillment coverage.
Meet the distinct SLA, routing, labeling, and EDI requirements of Wayfair (CastleGate/partner home programs), The Home Depot, Lowe’s, Target Plus, and eBay.
Design the network strategy: inventory placement across facilities, zone-skipping opportunities, and expansion or consolidation of warehouse footprint as volume grows.
Negotiate and manage small-parcel and LTL carrier relationships, rate cards, and performance; own the freight budget inbound and outbound.

Manufacturing & Production

Oversee production planning, scheduling, capacity, and quality across our manufacturing operation.
Drive continuous improvement in yield, scrap, changeover time, and unit cost.
Align production output with demand forecasts and marketplace-level sales plans to protect in-stock rates without ballooning inventory.
Own equipment maintenance strategy, capex recommendations, and make-vs-buy analysis.

Supply Chain, Inventory & Planning

Own S&OP: demand planning, raw-material procurement, supplier management, and finished-goods inventory targets across all four locations.
Manage inventory accuracy, cycle counting, and shrink; balance service levels against working-capital efficiency.
Build resilience into the supply base — dual sourcing, lead-time reduction, and cost-down programs.

Marketplace & Channel Operations

Own operational health of every channel: account metrics, chargebacks, compliance scorecards, and dispute recovery on Amazon, Wayfair, Home Depot, Lowe’s, Target Plus, eBay, and Shopify.
Partner with sales and ecommerce teams on launch readiness, peak-season planning (Prime Day, Way Day, holiday), and promotional capacity.
Reduce cost-to-serve by channel and give leadership true channel-level profitability visibility.

Systems, Data & Process

Own the operations technology stack — WMS, ERP, EDI, shipping software, and marketplace integrations — and lead selection or replacement where systems are holding us back.
Build the KPI infrastructure: daily operational dashboards, weekly business reviews, and root-cause discipline when metrics slip.
Document and standardize processes so the operation scales without heroics.

Leadership & P&L

Lead, develop, and hold accountable a team of warehouse managers, production leaders, and supply chain staff across four sites; build bench strength and a promote-from-within culture.
Own the operations P&L: labor, freight, facilities, materials, and overhead — with clear cost-reduction and margin-expansion targets.
Ensure safety (OSHA), labor compliance, and product regulatory requirements are met at every facility.
Serve as a strategic partner to the CEO on growth planning, facility expansion, automation, and M&A or new-category readiness.

What Success Looks Like in the First 12 Months

Seller Fulfilled Prime and all marketplace scorecards consistently green, with zero suspensions.
A single weekly operating dashboard covering all four warehouses and manufacturing — trusted by the whole leadership team.
Measurable reduction in cost per order shipped and cost per unit produced, with a documented roadmap for year two.
Inventory accuracy above 99% and improved in-stock rates on top sellers across every channel.
A stronger leadership bench: clear owners, clear metrics, and succession depth at every site.

Qualifications

Required

10+ years of progressive operations leadership in ecommerce, consumer products, retail fulfillment, or manufacturing; 5+ years leading multi-site operations.
Direct experience operating under Seller Fulfilled Prime or comparable strict-SLA marketplace programs (Wayfair, Home Depot, Lowe’s, Target Plus, or major retail dropship/EDI programs).
Proven P&L ownership at a company or division.
Hands-on command of WMS/ERP systems, EDI, parcel and LTL freight, and warehouse labor management.
Track record of building teams, systems, and processes that scaled with rapid growth.
Strong analytical toolkit — comfortable building and interrogating operational data, not just receiving reports.

Preferred

Experience running or overseeing distribution and multi-site fulfillment.
Experience selecting and implementing WMS or ERP platforms.
Experience with warehouse automation, network optimization, or facility expansion projects.
Bachelor’s degree in supply chain, engineering, operations, or business; MBA a plus.

Compensation & Benefits

Compensation will be calibrated to the candidate’s experience. Benefits include health coverage, 401(k), and paid time off. For an exceptional executive-level candidate, long-term incentive participation can be discussed.

Location & Travel

This is an on-site leadership role in Suffield, CT. Regular presence across all four warehouse and manufacturing locations is expected (approximately 10-20% travel between facilities).

Pay: $220,000.00 - $254,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Retirement plan
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Operations management: 10 years (Required)

Ability to Relocate:

Suffield, CT 06078: Relocate with an employer provided relocation package (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

operations director jobs in westfield, ma

Director of Operations

Center Director of Operations (ABA)

Director of Clinical Operations (Registered Dietitian)

Clinical Director

Director, Warehouse Operations

DEPUTY DIRECTOR OF OPERATIONS - PUBLIC WORKS

Director of Admission Systems and Operations

Director, Operations

Director of Restaurant Operations

Director of Operations

Director of Operations

Associate Director of Operations

Director of Operations

Director, Clinical Operations (East Hartford, CT)

Director, Supply Chain & Procurement

Director of Clinical Operations

Assistant Director, Home Care Operations

Director of HR Operations

Lead Director, Claim Management – Provider Digital Operations

Director of Operations and Sales

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