Top 34 Hotel Jobs in Williamstown, Ma

Front Desk Agent
Hilton Garden Inn Lenox Pittsfield —Pittsfield, MA
- $16 - $17 an hour
- Part-time
- Customer service
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Blacksburg —Lenox, MA
- $17 an hour
- Part-time
- Background check
- Sales
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
1d
Housekeeping
The 1896 House Inn —Williamstown, MA
- $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- COVID-19 protective measures
Quick Apply
14d
Front Desk Agent
Porches Inn —North Adams, MA
- From $18 an hour
- Seasonal
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Front Desk Agent
Bennington Hotel Management LLC —Bennington, VT
- English
- Hotel
- Communication skills
Quick Apply
8h
Maintenance Technician
The Williams Inn —Williamstown, MA
- Up to $21 an hour
- Full-time
- Background check
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
3h
Laundry Attendant
Bennington Hotel Management LLC —Bennington, VT
- English
- Hotel
- Entry level
Quick Apply
7h
Night Auditor
TOURISTS —North Adams, MA
- $16 - $19 an hour
- Full-time
- Bar
- Hotel
- High school diploma or GED
Quick Apply
Maintenance Attendant I
Porches Inn —North Adams, MA
- $17 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
Quick Apply
Room Attendant
Hampton by Hilton Bennington —Bennington, VT
- Part-time
- English
- Hotel
- Ability to stand for extended periods
Quick Apply
2d
Assistant Maintenance Manager
Porches Inn —North Adams, MA
- $55,000 - $59,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
Quick Apply
9d
Hotel Housekeeper
Quality Inn and Suites Bennington —Bennington, VT
- From $14.42 an hour
- Full-time
- Heavy lifting
- Customer service
- No background check
Quick Apply
Hotel General Manager
Courtyard by Marriott Albany Troy —Troy, NY
- From $90,000 a year
- Full-time
- 3 years
- Hotel
- Administrative experience
- Opportunities for advancement
Quick Apply
Hotel Housekeeper
Hotel on North LLC —Pittsfield, MA
- From $17 an hour
- Part-time
- Sanitation
- Hotel
- Ability to lift 25 pounds
- Employee discount
Quick Apply
14d
bartender/Innkeeper
The Four Chimneys Inn —Bennington, VT
- $15 - $19 an hour
- Part-time
- Serving
- Bar
- 18 years or older
- Employee discount
- Flexible schedule
Quick Apply
9d
Barista/Cook
Courtyard by Marriott Lenox/Berkshires —Lenox, MA
- $16.50 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Housekeeper
Courtyard by Marriott Albany Troy/Waterfront —Troy, NY
- $16.50 - $16.75 an hour
- Full-time
- Sanitation
- Hotel
- Entry level
- Opportunities for advancement
Quick Apply
Hotel Front Desk Clerk
Courtyard by Marriott Albany Troy —Troy, NY
- $16.50 - $16.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
- Opportunities for advancement
Quick Apply
10d
Houseman
Hilton Garden Inn Troy —Troy, NY
- $16.25 - $17.00 an hour
- Part-time
- Basic math
- Ability to climb stairs
- Hotel
- Health savings account
- Health insurance
Quick Apply
6d
Front Office Agent
Courtyard by Marriott Lenox Berkshires —Lenox, MA
- $18 an hour
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
Quick Apply
12d

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hotel jobs near williamstown, ma

Front Desk Agent

Hilton Garden Inn Lenox Pittsfield
Pittsfield, MA

Quick Apply

Job Details

Part-time | Full-time
$16 - $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Customer service
Writing skills
English
Math
Handling customer service requests
Front desk
Cross-functional collaboration
Hotel experience
Quality data entry
Customer data entry

Full Job Description

The Hilton Garden Inn, a leading Pittsfield area hotel, is looking for a front desk Agent to provide five-star service! Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area.

Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments.* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)* Block rooms in the computer and follow through on designated requirements* Pre-register designated guests and prepare key packets* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)* Maintain confidentiality of all guests and hotel information* Employ attention to detail in order to ensure security of guest room access.* Maintain guest history files on all guests* Accommodate room changes expediently* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction* Issue safe deposit boxes to guests and ensure security of key* Monitor, send and distribute guest faxes* Generate, print and distribute daily and weekly reports* Resolve discrepancies on the room status report with Housekeeping* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, décor, appointments and locations, room rates, special packages and promotions.

Job Requirements * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone* Ability to accurately and efficiently input information into computer systems* Ability to work cohesively with co-workers both within and outside of your department* Ability to compute accurate mathematical calculations* Ability to think clearly, quickly and make concise decisions* Ability to prioritize, organize and follow up* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time*Previous customer service experience* Previous hotel front desk experience is strongly preferred* Previous cashiering experience is preferred* Fluency in a foreign language is preferred*

Please note the hotel is a 365 day 24/7 business. This position will evenings, weekends and holidays.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in williamstown, ma

Front Desk Agent

Front Desk Agent

Housekeeping

Front Desk Agent

Front Desk Agent

Maintenance Technician

Laundry Attendant

Night Auditor

Maintenance Attendant I

Room Attendant

Assistant Maintenance Manager

Hotel Housekeeper

Hotel General Manager

Hotel Housekeeper

bartender/Innkeeper

Barista/Cook

Hotel Housekeeper

Hotel Front Desk Clerk

Houseman

Front Office Agent

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