Top 4 Ecommerce coordinator Jobs in Wilmington, Ma

Sales & Customer Service Coordinator
Steele Canvas Basket Corp. —Wilmington, MA
- $55,000 - $60,000 a year
- Full-time
- Administrative experience
- Product management
- Organizational skills
- Health savings account
- Health insurance
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Recruiting Coordinator (Contract)
Klaviyo —Boston, MA
- $35 - $45 an hour
- Call employer
- Google Workspace
- Mid-level
- Office
14d
E-Commerce & Inventory Coordinator
Ski Haus —Salem, NH
- $16 - $20 an hour
- Full-time
- Entry level
- Health insurance
- 401(k)
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Ecommerce QA Specialist
Sonos, Inc —Boston, MA
This is a great opportunity for an entry-level candidate with some background in Web testing or development or for a career shift from a candidate with a…
$79,000 - $98,600 a year
9d
Commission Sales - Burlington
Nordstrom —Burlington, MA
Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).
$15.25 an hour

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Fulfilled By Amazon Operations Coordinator
Terrapin Ridge Farms —Urbana, OH
Serve as a resource for warehouse team members by answering questions, providing guidance, and helping prioritize daily work.
$19 an hour
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Sales & Customer Service Coordinator

Steele Canvas Basket Corp.
Wilmington, MA

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer returns handling

Full Job Description

About Steele Canvas Basket Corp.

Steele Canvas Basket Corp. is a 105-year-old, family-owned manufacturer of heritage consumer and industrial products, proudly made in the U.S.A. Our product line includes durable canvas laundry carts, totes, trucks, and accessories trusted by customers across a wide range of industries. We are committed to craftsmanship, quality, and exceptional customer service.

Position Summary

Steele Canvas Basket Corp. is seeking a highly organized and customer-focused Sales & Customer Service Coordinator to support our growing business. This role is responsible for providing outstanding customer support while coordinating order processing, production communication, shipment routing, and product data management. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced manufacturing environment.

Responsibilities

Provide excellent customer service by answering phone calls and responding to customer e-mails in a timely and professional manner.
Manage customer returns, exchanges, address updates, order tracing, and related service requests.
Review, acknowledge, and process customer purchase orders while verifying order accuracy and entering orders into SAP Business One ERP system.
Send order confirmations and coordinate with Production to verify lead times and delivery schedules.
Coordinate shipment of product samples to customers.
Maintain accurate and up-to-date production boards for open customer orders.
Order product labels, UPC stickers, and other packaging components to meet customer-specific shipment requirements.
Coordinate routing and logistics for large shipments by collaborating with customers, Production, and Shipping teams to ensure on-time delivery.
Create and maintain new item spreadsheets and assist with updating product content and availability on Shopify Plus website.
Perform additional administrative and operational duties as assigned.

What We Offer

Opportunity to work for a long-established American manufacturing company supporting national retailers such as Williams Sonoma, The Container Store, Crate & Barrel, and L.L. Bean, to name a few.
Collaborative, team-oriented work environment.
Stable, family-owned business with a strong reputation for quality craftsmanship.
Competitive compensation and benefits package based on experience.
Annual Bonus
Health Insurance
- 50% of premium paid by employer + Quarterly employer HSA contributions.

Dental, Vision, and Life Insurance are also offered.

401k with company match (100% on first 3%, 50% on next 2%).

o Eligible to join after 6 months.

Qualifications

Previous experience in customer service, sales support, order management, or administrative coordination preferred.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency in Microsoft Office, particularly Excel.
Experience with ERP systems preferred; SAP Business One experience is a plus.
Experience with Shopify or e-commerce platforms is a plus.
Ability to work collaboratively across departments.

Quick Apply

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ecommerce coordinator jobs in wilmington, ma

Sales & Customer Service Coordinator

Recruiting Coordinator (Contract)

E-Commerce & Inventory Coordinator

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